Betnomi scam-ish behaviour

[Csmiami]

Almost a year ago, betnomi came to the forum as a "new" casino, claiming to have learnt from their past mistakes and wanting to launch-create the new best online crypto-gambling experience. In the beginning, I helped them clear their name from their past reputation, as I honestly believed it had been a very stupid but honest mistake on the owners' side. Time has gone on since then, and new things have popped up every now and then, and I've recently been experiencing some of these issues myself. That does help change perspectives.

My first incident happened on January 19th; after winning a multi-freebet from their "predictor" feature, I proceeded to withdraw the money in BTC to my personal wallet. The withdrawal took a lot of time (but OK), but once I saw it on my wallet, there were aproximately 20€ missing (on a 220€ operation aprox). Surprised to see this close to 10% reduction, I contacted the site owner on his personal telegram, as we had had some chats last year until summer aproximately. The solution presented to me was to receive the missing 20€ in my personal wallet. I did accept this, and the money arrived, but I didn't like that I had to go double checking everything and that the explanation to this was a vague "was sent manually, maybe fees deducted etc not sure or conversion issue not sure".

The incident I have just mentioned just now was resolved, but there's been a new development today, that has pretty much pissed me off a lot. For some weeks now, a couple of users and I have been under the impression betnomi withdrawals were manually done to have to send less crypto when the price fluctuated up (which has been happening a lot lately). Today, I received the free bets from predictor rounds 8&9. Some users here may be familiar with the site and this feature, and as you can see in the screenshots, the freebet value you have earnt is shown in the leaderboard:




As anyone can see on the screenshots, I "won" 41.7€ on round 9 and 16.69€ on round 8. Those 2 rounds have been credited today, and much to my surprise, both freebets were of a value lower than the expected (according to their own site) value:



So in total, I'm 0.46€ short; a truly insignificant amount, but that's not my only reason to complain here. This small shortness proves the point of them delaying payments (withdrawals and crediting users) to pay "less" when the currency pair fluctuates upwards (USD/EUR) in this case.

This behaviour alone could be shaddy enough, but the magnificent support agent I talked to did clear some other things up. I never received the freebet for the predictor round 7. I made the owner aware of this on telegram once again, as anyone can see here:



The freebet was credited but expired at the same moment, and I never received the notification email. The owner was aware of this and said "they were going to look into it". When talking to the support agent today, he has very clearly stated the following:






So after this insightful conversation with support, I was going to write to the owner over PM on telegram, but I'm tired of empty words and I want everything to be on the record here, out on the public.
Considering how vague the words I've received the last times have been, I feel like I should get all that has happened together and warn other users, because there's something shaddy happening at this site. Not only that, but I've also been scammed of so far, 16.91€; as the round 7 was never paid to me:



As a final touch, I bring a screenshot of my inbox at betnomi, where you can see that round 7 (credited on February 2nd) never received a notification message:



There's also some other things I know other forum members have experienced, I won't be talking for them, but I'd like them all to chip in and share their experiences here.

PS: This is not about the money; I couldn't care less about 0.5€ or even 18€; but having a "serious" casino miss almost 10% user funds twice is something to keep bear in mind. Apart from that, the withdrawal delays during bull runs are another interesting thing to have in mind

PS2: There will be no flag yet, but that one may depend on the overall explaining and corrective actions taken by the site

[1713856991]

1713856991

[1713856991]

1713856991

[1713856991]

1713856991

[1713856991]

1713856991

[1713856991]

1713856991

[1713856991]

1713856991

[gadado]

Nobody should trust betnomi. They bribed people from the forum through indirect sponsorship. They are known for holding payouts for a very long time and not cashing out. What strikes me the most is that 2 months ago they posted a customer's passport on the forum. You would only be a customer of this site, and then suddenly see your passport on the forum so that everyone can see who you are. They also ripped off an employee (I can't find the post like that). I'm surprised this company doesn't have a red tag yet. The owner Soris seems extremely unprofessional to run this type of practice to me.
I warned from the beginning that this company does not make any sense and they are very unprofessional.
If you deposit here, you will probably not get paid.

[2double0]

They bribed people from the forum through indirect sponsorship.

Bribed through? Signature?

They are known for holding payouts for a very long time and not cashing out.

I never faced such an issue, if the withdrawal didn't process instantly, I contacted sorsis and he helped immediately.

What strikes me the most is that 2 months ago they posted a customer's passport on the forum. You would only be a customer of this site, and then suddenly see your passport on the forum so that everyone can see who you are.

I am unaware of such an incident, can you please share a link about it here? I want to see if they really did that.

@csmiami, from my own experience and knowledge, they had been fine till now so cannot complain that I ever had any problems gambling there and my fellow posters, please don't start saying that I'm shilling on their behalf as this is my experience at their website. If you think they should be flagged at some point, please do so and I will support if enough proof will be available.

[Csmiami]

@csmiami, from my own experience and knowledge, they had been fine till now so cannot complain that I ever had any problems gambling there and my fellow posters, please don't start saying that I'm shilling on their behalf as this is my experience at their website.

Yeah, don't worry about that. Unlike some members on this forum, I still can use more than half a braincell and can take constructive criticism.

So far, there's been some few certain attitudes from time to time that didn't raise any flags back in the day, but looking at those same things today, they do raise flags. However, until today, everything was just a feeling; but being left for 9 days with a freebet not credited (credited but expired at the same time due to an error on their end) and then having support tell me that they did pay pissed me off an awful lot.

[gullu]

I dont understand one thing, there are so many casinos out here. Then why are you investing your hard earned money in a casino that already has a red tag from the begining? If it was me then I would never try this.

[suchmoon]

Is it a fiat site or a bitcoin site? Any casino I've seen that tries to "seamlessly" convert between the two will fuck you over one way or another, deliberately or just through sheer incompetence with all those API calls and rounding and other crap like that. If I want to lose dollars I play on a site where I deposit and withdraw dollars and likewise if I want to lose bitcoins.

[betnomi]

We would like to address this accusation with the facts and add some context to the one-sided presentation.

Starting with the 220€ withdrawal. With our old wallet system, we do experience occasional system failures and in such cases,
the withdrawal has to be manually processed. The transaction fees are paid by the user in any case. As we all know, BTC transaction fees can increase drastically when there are excess transaction backlogs on the BTC blockchain.
The purported 20€ discrepancy could easily be due to the high transaction fees at the time of the transaction or simply an error in the exchange rate calculation.
Whatever be the case, the user was 100% refunded the said 20€ without accounting or considering any transaction fees or whatsoever.

secondly, about round 7 of the predictor event, clearly this prize was paid out to the user and expired due to a non-usage of the bonus.
The predictor bonus has an expiration date. As far as your claim of not receiving emails, we are still looking into it as every other user received an email notification regarding the rewards.
(Proof of bonus payout for round 7)



About our predictor event. As many of you know, this predictor is a free weekly promotional program on our website where users are awarded for predicting the correct outcomes of pre-selected football matches.
The prize pool for this promotion is 1000 USD. This is a weekly promotion and has been running for 9 weeks now. This means, at the very least, we have spent 9000 USD running this promotion.
The default operation currency of the platform is USD. However, this user's currency is EUR.
This means the rewards would have to be converted from USD to EUR before being awarded to the user. (Everyone knows how exchange rates work. They are dynamic and not static).
For someone to claim we are exhibiting or expressing "scam-ish behavior" because of a 0.46€  difference in the awarded prize and that also in a free promotion, we must conclude, it's sad and unfortunate.
Maybe he is able to explain to us why we would want to save 0.46€ by chipping it off his rewards whereas, we already spent over 9000 USD on the same event.

This reward is paid to 50 people in every round and we just ended round 9 of the predictor event. Theoretically, 40 * 9 = 360 people have been awarded the predictor rewards but, it just so happens that, you are the one and the only person who happens to run into this problem, complains about it and calls it "scam-ish behavior"

Finally, you have never made a single deposit on our website. Not once, not ever!
I have personally funded your account with at least 200 EUR  for free not long ago.
You are essentially the textbook definition of a "bonus hunter" (Not playing but using the website only to take advantage of free bonuses)  and that is fine but, to publicly claim we are displaying
"scam-ish behaviour" over some 0.46€ is honestly ungrateful and disingenuous.

Note: We already know what this is truly about and the motive behind this, we are anticipating the coordinated attacks and you are welcome.

[FinneysTrueVision]

I participated in their bounty campaign several months ago and every time I made a withdrawal I was always a little bit short. I assumed it was because of transaction fees but this was never really made clear on the website.

Cometimes there was a delay due to withdrawals needing to be manually approved. It never seemed like there was a correlation between withdrawal time and price fluctuations.

I can only speak from my personal experience and to me these things were an inconvenience but don't seem like an indication of scam behavior.

[Csmiami]

----

The site presents itself as a crypto casino, but you can only use it to deposit and withdraw. All the balances are either USD or EUR (think there's RUB too).

Starting with the 220€ withdrawal. With our old wallet system, we do experience occasional system failures and in such cases,
the withdrawal has to be manually processed. The transaction fees are paid by the user in any case. As we all know, BTC transaction fees can increase drastically when there are excess transaction backlogs on the BTC blockchain.
The purported 20€ discrepancy could easily be due to the high transaction fees at the time of the transaction or simply an error in the exchange rate calculation.
Whatever be the case, the user was 100% refunded the said 20€ without accounting or considering any transaction fees or whatsoever.

This is actually the first time in almost a year that I've read that fees are on the user. There isi no warning or message on the site about this, so great thing to know. However, this isn't a fee issue. Price on January 9th was nowhere near todays', and in todays' price, that tx would have paid 9.x€; still less than half. Yes, I was made whole afterwards, but only after I checked and complained about it.

secondly, about round 7 of the predictor event, clearly this prize was paid out to the user and expired due to a non-usage of the bonus.
The predictor bonus has an expiration date. As far as your claim of not receiving emails, we are still looking into it as every other user received an email notification regarding the rewards.
(Proof of bonus payout for round 7)
--snipped image---

This is a fancy way of saying it's my fault to not have checked the bet had been credited everyday and that I've definately lost it. It's funny tho how you first said that "You where paid but expired on the same day you accepted it. Will ask the team about this" and now the bet expired on the right date... Unless I'm missing something

This means the rewards would have to be converted from USD to EUR before being awarded to the user. (Everyone knows how exchange rates work. They are dynamic and not static).

I knew this was going to be brought up; but if the payments are, as you say, dynamic, why do you fix them on the leaderboard? If they are dynamic, they are dynamic until the day they are paid, not after you've already stated how much one user is going to receive.

For someone to claim we are exhibiting or expressing "scam-ish behavior" because of a 0.46€  difference in the awarded prize and that also in a free promotion, we must conclude, it's sad and unfortunate.
Maybe he is able to explain to us why we would want to save 0.46€ by chipping it off his rewards whereas, we already spent over 9000 USD on the same event.

This reward is paid to 50 people in every round and we just ended round 9 of the predictor event. Theoretically, 40 * 9 = 360 people have been awarded the predictor rewards but, it just so happens that, you are the one and the only person who happens to run into this problem, complains about it and calls it "scam-ish behavior"

Maybe I'm the only one double checking everything

Finally, you have never made a single deposit on our website. Not once, not ever!
I have personally funded your account with at least 200 EUR  for free not long ago.
You are essentially the textbook definition of a "bonus hunter" (Not playing but using the website only to take advantage of free bonuses)  and that is fine but, to publicly claim we are displaying
"scam-ish behaviour" over some 0.46€ is honestly ungrateful and disingenuous.

Note: We already know what this is truly about and the motive behind this, we are anticipating the coordinated attacks and you are welcome.

And this is relevant....how? You offer some "free" features on your site with some wagering requirements, if a user uses those features and actually manages to win, is there something wrong with it?
It's true you did credit me 100 (not 200) euro some months ago (october) so that I tried different features, but as you may also remember, that money was never supposed to leave the site and actually never did.

[BitcoinAccepted]

Another victim of Betnomi.

Betnomi is stalling his withdrawal for 5 days now without any explanation.

It is time to tag this site to avoid more victims.

Hey can you look at your pm's have a large withdrawl I haven't been able to get any information about for 5 days

thanks so much !

[icopress]

While all my withdrawal requests and multiple deposits have gone smoothly, I have a lot to add.

Firstly, I have repeatedly come across the incorrect display of the buy-in in poker tournaments, the entry price is displayed as $15, but in fact, only $13 is charged for registration, (having 13 dollars on the account, it seems impossible to take part in the tournament). I can't remember who exactly explained the details regarding this problem (If I'm not mistaken it was yahoo62278, or Steamtyme), but you can keep in mind that this bug still exists.

This means, at the very least, we have spent 9000 USD running this promotion.

Secondly, I'm sure these are just formal numbers, especially considering the tight restrictions on such "free bets". Do not forget that part of the funds of the weekly distribution simply burns out as many do not meet the deadlines, and the other part is spent on bets, thus, at best, only 20% of users receive real funds.

I understand that it is your prerogative to set the rules, but I want to give an example ... Just a few days ago, I was not even aware of the details of the distribution, and I thought that these funds would be credited to the bonus account, (I think there are a lot of people like me, people who don't check their email very often). For this reason, I would like to offer either a significant increase in the duration of such "free bets", or credit these funds to the bonus account. My suggestion is related to the fact that I spend more time playing poker than sports betting, and I think I can say on behalf of the poker community (bitcointalk) that these bonuses I (we) would rather spend on registration in tournaments.

[coin.princess]

Another victim of Betnomi.

Betnomi is stalling his withdrawal for 5 days now without any explanation.

It is time to tag this site to avoid more victims.

Hey can you look at your pm's have a large withdrawl I haven't been able to get any information about for 5 days

thanks so much !

Looks like Betnomi paid off some high ranked members from the forum to make sure they will not get involved.
Usually, in situations like this, sites will get a red card or at least yellow.
Surprisingly what you can money do on the forum.

[MI6]

There is a serious scam accusation in the Betnomi topic.
When a player wins, Betnomi always write that there was a fraudulent act. They steal customers funds.
Somebody must tag this site.

[BitcoinAccepted]

There is a serious scam accusation in the Betnomi topic.
When a player wins, Betnomi always write that there was a fraudulent act. They steal customers funds.
Somebody must tag this site.

It is really blatant what Betnomi is doing.

There is only 1 man who is running this organisation, mister Sorsis Chatwin.

No, I am not toxing him now, he write it with big proud on many sites that he is the owner of betnomi

Why is this company getting away with saying "There was a fraudulent act" ?

While there clearly was not any at all.

They always ask for KYC, while they wrote before not to ask KYC under any circumstances.

Lying, manipulating, stealing money.

What else need to get tagged?

[Csmiami]

It's been over a week since my last reply here, and there's been no answer from betnomi. I had to use the 2 freebets I was credited short so that they didn't expire. (not necessary information, but I lost them both)

As I am still missing that 1 freebet I was first "credited but expired the moment it was accepted" which then changed to "it was credited and expired 3 days later", and it's been 18 since I initially reported the problem, I'm creating a flag type 3; as there was a written contract and it was not fulfilled.

One could argue that the currency exchange thing could also deserve some more attention, but since that it's a bit more relative and depends on how the user sees it; I'm not going to go there (yet).

And btw, a casino owner/operator uses the lame excuse of "you never actually deposited" to justify a user not being credited because of a mistake on their end; one could think they are not to be trusted at all.

As another side note; please, all the Adskinbet crackheads stay away from this thread, the only thing you achieve spamming a serious allegation is to get it ignored.

[Csmiami]

I've been reluctant to rebump this, as I do hate the drama and spammers it's going to bring, but I still like to keep things noted down for future reference. For this, I'll simple make a copy-quote from efialtis:

What about existing (from previous platform(s)) referrals? Are these going to be migrated automatically? We did not have access to the "old" affiliate platform for a long time and hope it is not like outstanding commissions from previous months are just gone? As well as future commissions from previously referred players?

Here is an official response from one of the admin in their telegram group chat. Someone asked about it early today



Pretty sure that this means everyone needs to register and start from scratch huh. The teams are far more responsive on Telegram so you might want to hit one of them and ask them about your commissions @efialtis

--

If that is the case, we are talking about a highly shady and rogue business move - this is a scam. You cannot just do that - imagine the big fiat operators doing it - would make sense, no? They would save tons of money they would have to pay their affiliates. Jesus, there is no end to the unprofessionalism in crypto gambling...

Nb. I would like to see the term where they reserve the right to simply terminate the business relationship and stop paying commissions to their affiliate partners just like that - for existing players.

No matter how they present/put it, a casino is shutting down (or has already) their affiliate program, and launching a new one without migrating the data from the old program.

This move works simply fine to cut the expenses that comissions bring, since most users that played at the old platform will have to sign up again (and most won't likely register using the way they first found the site, so no referer).

[kontrakwel]

There is a serious scam accusation in the Betnomi topic.
When a player wins, Betnomi always write that there was a fraudulent act. They steal customers funds.
Somebody must tag this site.

It is really blatant what Betnomi is doing.

There is only 1 man who is running this organisation, mister Sorsis Chatwin.

No, I am not toxing him now, he write it with big proud on many sites that he is the owner of betnomi

Why is this company getting away with saying "There was a fraudulent act" ?

While there clearly was not any at all.

They always ask for KYC, while they wrote before not to ask KYC under any circumstances.

Lying, manipulating, stealing money.

What else need to get tagged?

They even put a passport on the forum and blackmail a customer.
They also stole 4k from me.