Uquid SCAM. Owes me tokens I had in uquid.com

[alani123]

What happened::
Circa 2017 UQUID was offering a crypto debit card service and later ran an ICO which earned them quite a bit of money.
I was promoting their services via an affiliate link and got to earn quite a few referrals. Up to the hundreds iirc. I was one of their most prolific early supporters.

This activity wasn't very lucrative to be honest. I believe that in spite of the fact I was referring hundreds of new registrations to them, they weren't very honest with their statistics and payouts.
But what I'm making this scam accusation about is that after the ICO, Uquid rewarded their early supporters with a (then) minuscule amount of tokens. Back then that amount of tokens they gave wasn't even worth the gas to send out of their platform. And I thought that since it's the utility token of their platform, it would be pointless to withdraw to my ETH address as it would have little to no use elsewhere. So I just left my UQC tokens in the uquid platform.

Years passed and Uquid became quite successful. I looked back at my tokens and they were worth something now. I tried to log in to my account but much to my surprise the account's balance was ZERO... See the conversation I had with Uquid after I noticed that below.

Scammers Profile Link: https://bitcointalk.org/index.php?action=profile;u=844100

Reference Link:
https://bitcointalk.org/index.php?topic=2161156
Amount Scammed:
at least 50.95 UQC tokens
PM/Chat Logs:



Additional Notes:

As you can see in the above images, it's clear that Uquid scammed me by denying me access to the ICO tokens that were deposited to their platform on my behalf and I fairly earned by promoting their services. And this is just a single commission payment. Presumably I must have earned more from being an early user and having referred tons of early users, but as there's no record of that, I'm simply asking for the UQC tokens I can account for, nothing more. It's not like Uquid is a small mom and pop shop, they're a recommended Binance.com payment partner and have a lot of sales volume from digital goods and payments. They CAN pay me, it's just that they don't want to. And it's not like this is a lot of money either but it really touches a nerve to know that a big company owes me money... They should be responsible with user records and balances. Simply saying "it's not easy to access the system" isn't a good enough excuse when you handle other people's money.

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[alani123]

Flag started here: https://bitcointalk.org/index.php?action=trust;flag=3226
Please support it. Uquid has been inactive in Bitcointalk but with such practices I really believe that they deserve some red on their trust at least symbolically.

[holydarkness]

Is it possible that your token was lost during their swap? I am not following the project, so I don't know much --or at all-- about their swap procedure and policy, but a quick peek at their telegram told me that they had a swap back in October 2020. As you said you left it for a while, is it possible that you missed the info about swap and didn't do it, thus the amount of their old token doesn't reflect on their new system?

[alani123]

Is it possible that your token was lost during their swap? I am not following the project, so I don't know much --or at all-- about their swap procedure and policy, but a quick peek at their telegram told me that they had a swap back in October 2020. As you said you left it for a while, is it possible that you missed the info about swap and didn't do it, thus the amount of their old token doesn't reflect on their new system?

The tokens were part of my balance INSIDE Uquid.com... So they followed the token migration with all their tokens except the ones they held for users? Seems like a bad excuse.

[holydarkness]

Is it possible that your token was lost during their swap? I am not following the project, so I don't know much --or at all-- about their swap procedure and policy, but a quick peek at their telegram told me that they had a swap back in October 2020. As you said you left it for a while, is it possible that you missed the info about swap and didn't do it, thus the amount of their old token doesn't reflect on their new system?

The tokens were part of my balance INSIDE Uquid.com... So they followed the token migration with all their tokens except the ones they held for users? Seems like a bad excuse.

That is what I want to know, if (1) they did have a swap, (2) you never initiate the swap and they require every token holders to initiate a swap.

If that's the case, maybe we can still recover this, you probably can tell them that you had the old token and ask if it's still possible to do a swap. Many platforms allow manual swap [basically the admin personally credit you with their token, instead of the swap being automated by sending to a contract] for "late" participants. Of course, that is unless they specify otherwise, that any swap after certain date is not possible.

It wont hurt to ask them about the swap.

[alani123]

The UQC tokens in uwuid.com were held by them on behalf of customers. If there was any swap they would have been responsible for migrating the tokens. Give. That users didn't have the private keys they couldn't even do it.

As you can see from the above conversation I already asked and they claim they didn't even keep records.

[ryzaadit]

If there was any swap they would have been responsible for migrating the tokens.

Swap policy on each project has a different policy.

Some swaps require user action, even if you have a balance left on the platform project sometimes the policy requires you to do it by yourself self even with the balance on their platform. Most of the time, it's because the part of their security (They cannot do anything for user balance) unless is by their user it sefl. If the swap policy requires you to leave the balance in your account without any action, then is not a problem.
One thing, I want to point out for @OP. This commission is from ICO, right? you should know, that every token earned during ICO by commission/buy always needed withdraws from the ICO-Dashboard Campaign. Some projects advise users to not store it on the page otherwise the token will be lost (If you keep the token on ICO-Dashboard). Seem like they don't have any data left right now because they already deleted the data (the user is required to withdraw the token, otherwise will be lost).

UQUID response: https://t.me/uquidcoinofficial/93335 & https://medium.com/@uquidcoin/6-things-you-need-remember-after-the-ico-is-finished-837ce52323b9. It's not effected for commission/referral but also everyone who are invested and leave the balance on the platform. They already give the user deadline for withdraw the token.
Just take the lesson, never leave anything and keep your self up to date for the project token you are follow.

[Yamane_Keto]

By responding to the email, they acknowledge that there is a problem on their part. Can you verify that you received any UQC tokens at an address or blockchain and not through their system? If the only way to verify your balance is through their system, it appears that there is a problem with their system. I will try to research their terms of service whether there are any restrictions regarding errors in their system or loss of money due to an error/down on their part.

[ryzaadit]

-snip-

Which part?

First image is automatically-responded, and he gets notification that got some reward from the referral commission ICO. Second image, are the response after @OP contact the company and got response (They cannot do anything anymore). The reason, after the deadline withdraw token from (ICO-Dashboard) being passed they shutdown the dashboard due everyone has being given the deadline, timeline and warning to withdraw their token from the platform.

After the deadline passed, any token left on the platform are considered (lost) and you cannot get any information from them due the data has been deleted since they told you + give you some deadline to withdraw the token. So, there is no reason anymore to keep the dashboard-ICO is being running/online since the deadline to withdraw the token has been passed.

[alani123]

By responding to the email, they acknowledge that there is a problem on their part. Can you verify that you received any UQC tokens at an address or blockchain and not through their system? If the only way to verify your balance is through their system, it appears that there is a problem with their system. I will try to research their terms of service whether there are any restrictions regarding errors in their system or loss of money due to an error/down on their part.

The tokens were deposited in my uquid.com account and held there. Uquid.com is still functional and the token still exists.
The email I posted is form 2017 showing that these coins were given to me on my uquid.com account as part of compensation for promoting their service.
Since they were holding tokens on the user's behalf it would have been their responsibility to migrate any data.

[ryzaadit]

-snip-

The website will be always running.

But the dashboard ICO, is getting deleted due to the deadline withdraw already being passed. It's useless, since you pased the deadline for withdraw the token (take the leason, never leave any token on a website). Same things like (exchange) never leave any of your token/hold using a website.

Always personal wallet, even you know that token is worthless. If you do that, then be ready to lose it.

[alani123]

-snip-

The website will be always running.

But the dashboard ICO, is getting deleted due to the deadline withdraw already being passed. It's useless, since you pased the deadline for withdraw the token (take the leason, never leave any token on a website). Same things like (exchange) never leave any of your token/hold using a website.

Always personal wallet, even you know that token is worthless. If you do that, then be ready to lose it.

There was no deadline to withdraw. UQC is literally the utility token of uquid.com
If you had read the OP you would have known that it's them that lost their record. They admitted to thid. This is not my fault.

[holydarkness]

The tokens were deposited in my uquid.com account and held there. Uquid.com is still functional and the token still exists.
The email I posted is form 2017 showing that these coins were given to me on my uquid.com account as part of compensation for promoting their service.
Since they were holding tokens on the user's behalf it would have been their responsibility to migrate any data.

Not necessarily their responsibility, as ryzaadit nicely pointed out swap on each project has different policy. There are instances where projects require bounty hunters [I use them as an example, because arguably, they're comparable to a referral earners for early birds] to give their new addresses on the new chain and mention the amount dued to them when a swap being incorporated to the project they promoted.

There was no deadline to withdraw. UQC is literally the utility token of uquid.com
If you had read the OP you would have known that it's them that lost their record. They admitted to thid. This is not my fault.

Sadly, this is not how it is. As ryzaadit also attach to his post, they had deadline, and has announced it to their community.

[alani123]

The tokens were deposited in my uquid.com account and held there. Uquid.com is still functional and the token still exists.
The email I posted is form 2017 showing that these coins were given to me on my uquid.com account as part of compensation for promoting their service.
Since they were holding tokens on the user's behalf it would have been their responsibility to migrate any data.

Not necessarily their responsibility, as ryzaadit nicely pointed out swap on each project has different policy. There are instances where projects require bounty hunters [I use them as an example, because arguably, they're comparable to a referral earners for early birds] to give their new addresses on the new chain and mention the amount dued to them when a swap being incorporated to the project they promoted.

There was no deadline to withdraw. UQC is literally the utility token of uquid.com
If you had read the OP you would have known that it's them that lost their record. They admitted to thid. This is not my fault.

Sadly, this is not how it is. As ryzaadit also attach to his post, they had deadline, and has announced it to their community.

Clearly this is in reference to those that actually BOUGHT into the ICO.
Commission tokens where given to users AFTER the ICO finished and were available into each user's user ACCOUNT, not in the ICO page.
Uquid is clearly in the wrong for not keeping logs of user balances and they even admitted to not having kept this data in a direct email to me.
Googling about this only brings up irrelevant data so no need to spread misinformation if you don't know, even uquid themselves haven't provided good enough documentation. Did you see how long it took them to even investigate this matter internally when I had contacted them? If you look at the screenshot of the 2017 email I provided it's clear that the coins were given as a user transaction (same format as if I had received referral commission which I was able to either withdraw or spend via Uquid.com as user balance).

[ryzaadit]

-snip-

Your commission is from ICO and the deadline are after ICO.

I'm pretty sure, it's still credited on ICO Page. The main reason is, that you have the ability to withdraw the token by yourself self (being admitted by your self in the thread) and now the token is gone. Based on the information I searched, you are 100% passed the deadline.

The idea about the deadline (to prevent a user from leaving their asset on the website + holding the ICO page with a really long time because ICO already finishes). Do you know the phrase of (Not your key, not your token?) that's the main reason why we should never leave anything
Well, cannot do anything if you still insist but based on your story, research i gave to you, deadline and experience my self with ICO/IDO and other about token sale i'm pretty sure the L are still on you.

[alani123]

-snip-

Your commission is from ICO and the deadline are after ICO.

I'm pretty sure, it's still credited on ICO Page. The main reason is, that you have the ability to withdraw the token by yourself self (being admitted by your self in the thread) and now the token is gone. Based on the information I searched, you are 100% passed the deadline.

The idea about the deadline (to prevent a user from leaving their asset on the website + holding the ICO page with a really long time because ICO already finishes). Do you know the phrase of (Not your key, not your token?) that's the main reason why we should never leave anything
Well, cannot do anything if you still insist but based on your story, research i gave to you, deadline and experience my self with ICO/IDO and other about token sale i'm pretty sure the L are still on you.

Nope. You're wrong.

idk why some of y'all are so adamant about this...


As you can see, the crediting on the UQC tokens happened in the same format as comissions for affiliate rewards were given.
These were paid out directly to uquid.com user accounts and had nothing to do with the ICO. These balances were spendable or withdrawable from a different account than the ICO page, with uquid.com user accounts. Even the date the UQC tokens were credited to me even appears to be outside of the the fund raising happened.

[holydarkness]

I think they've also warned about this. I take a long look at their telegram history, I think at one point, after the swap, they tell people to withdraw any remaining balance from the platform. There's a possibility that you missed another deadline. So, even if we suppose that your token was swapped automatically by their system, your balance will still be lost because you missed a deadline of withdrawal for all accounts. Can you look into your old email around these date to see if they send blast email to everyone informing this?




Edit: Forgot to finish a sentence, the edit and addition marked in italic.

[ryzaadit]

-snip-

You have more info than me.

Well, It's clear from my perspective. They put a banner warning for user who have balance to withdraw all of their token from the site, these information is not just for ICO but all balance coming from everywhere in my opinion.
Nothing we can do anymore, I also have experience leaving my token 5 years ago (DeepOnion) on Kucoin and is gone. I learned my leason.

[alani123]

I think they've also warned about this. I take a long look at their telegram history, I think at one point, after the swap, they tell people to withdraw any remaining balance from the platform. There's a possibility that you missed another deadline. So, even if we suppose that your token was swapped automatically by their system, your balance will still be lost because you missed a deadline of withdrawal for all accounts. Can you look into your old email around these date to see if they send blast email to everyone informing this?




Edit: Forgot to finish a sentence, the edit and addition marked in italic.

There was no such email.

[holydarkness]

There was no such email.

Ok, I dig further, this time their medium. As it turns out, the main problem was, indeed, the "ICO" withdrawal. There was an article prior to the one mentioned above, here, that implied that the deadline was not just for ICO token, it was for every token in their system.



As you can see, the announcement we previously discussed was intended for every token holders, not exclusively for ICO token holders.