OxaPay.com Scam Payment Gateway

[StealthsNet]

Hi Bitcointalk, I'd like to share our bad experience with OxaPay scam payment gateway to prevent other people getting scammed by them.

We started using OxaPay a few months ago; their promises were good: no KYC/AML, low fees, good liquidity for currency conversions, etc. To be honest, despite small issues, we were happy about their services. We were aware that website is run by a small team; their support team looked unprofessional, but at the end of the day, benefits were more than these small issues, so we processed 7 figures in total without a problem.

Two weeks ago, our recent withdrawals went stuck. We thought it's temporarily delayed (which happened in the past a few times) and kept using. After one day, their support team told us our account is "temporarily" frozen and we should stop using their service for now. It turns out that our account is blocked because some client sent "dirty" funds for payment. They said they want to solve the problem with refunding "dirty" funds. Which is hilarious because they don't have any AML mechanism (these "dirty" funds are already transferred to their hot wallet by the way). After arguing about this, they said "If you complete KYC, we can transfer funds to you and you deal with AML". This is totally unrelated request, however I said yes and asked for their business details because I need to trust the company asking my documents, and yes, they stopped replying  

TL;DR
OxaPay scammed us for ~$11.5K by claiming that we received dirty funds. Funds might be dirty or not, but this is not something we should deal with as they don't have AML checking. Our system delivers the product as soon as it's approved by the payment gateway; if you don't have a proper AML check, you cannot block our funds. Another evil thing is that they didn't disable our payments after withdrawals were frozen, so they could farm us more.

[Potato Chips]

I remember oxapay from this thread, see: oxapay scam payment gateway

OOP basically had an issue with AML policies as well with oxapay but was later resolved. Biggest reason I think it was resolved though is because OOP made some noise in many places so company had to damage control.

BTW, so you haven't withdrawn your fund yet, correct? Perhaps try following OOP's tracks and see where that take you.

TBH, with processing huge amounts, I'd err on the side of caution and pick a more reputable provider even with the caveats.

[StealthsNet]

I remember oxapay from this thread, see: oxapay scam payment gateway

OOP basically had an issue with AML policies as well with oxapay but was later resolved. Biggest reason I think it was resolved though is because OOP made some noise in many places so company had to damage control.

BTW, so you haven't withdrawn your fund yet, correct? Perhaps try following OOP's tracks and see where that take you.

TBH, with processing huge amounts, I'd err on the side of caution and pick a more reputable provider even with the caveats.

I've read that thread but it looks very fake, GPT-written posts and scam becomes testimonial suddenly. There is also another thread blaming OOP for "taking down" OxaPay, which is also hilarious. I think this is a weird black PR as mentioned in the other thread.

Yes, withdrawals are not processed, I don't think it's going to be resolved anyways. They claimed that we received some dirty funds (but transaction was not blocked as they don't have any AML mechanism), after weeks they blocked our account with funds. It's not just unacceptable business practice, it's pure evil for waiting us to receive funds before informing us.

[logfiles]

I think it was just an excuse to take your funds. I am really sorry about this.

I have seen their profile and ANN - https://bitcointalk.org/index.php?topic=5436716.0
Their profile is inactive, but I think it should be tagged and flagged as we wait for any other response from them, though I already have little faith that they will repay it.

OP, I suggest you create a flag. Probably type 2, I will help support it

[FinneysTrueVision]

I've read that thread but it looks very fake, GPT-written posts and scam becomes testimonial suddenly. There is also another thread blaming OOP for "taking down" OxaPay, which is also hilarious. I think this is a weird black PR as mentioned in the other thread.

Yes, withdrawals are not processed, I don't think it's going to be resolved anyways. They claimed that we received some dirty funds (but transaction was not blocked as they don't have any AML mechanism), after weeks they blocked our account with funds. It's not just unacceptable business practice, it's pure evil for waiting us to receive funds before informing us.

It’s really suspicious how that user changed his opinion so suddenly. The address they said they made their withdrawal to never received any funds after their situation was supposedly resolved.
https://mempool.space/address/1WPuVDWD9g5DSnT7yPpV2u456RUJ5R3Ym
 

i made the withdrawals on December 18th, this is my address 1WPuVDWD9g5DSnT7yPpV2u456RUJ5R3Ym. I have not received my funds yet. I'm checking bybit everyday.

They might have been bribed into speaking positively or it could have been a hoax the whole time. I don’t know what the truth is but this makes OxaPay look even more shady.

[StealthsNet]

I think it was just an excuse to take your funds. I am really sorry about this.

I have seen their profile and ANN - https://bitcointalk.org/index.php?topic=5436716.0
Their profile is inactive, but I think it should be tagged and flagged as we wait for any other response from them, though I already have little faith that they will repay it.

OP, I suggest you create a flag. Probably type 2, I will help support it

I created flag, here is the link: https://bitcointalk.org/index.php?action=trust;u=3530970;page=iflags

[logfiles]

I created flag, here is the link: https://bitcointalk.org/index.php?action=trust;u=3530970;page=iflags

I have supported it.

I am going to lobby for more DT support so that it becomes active. Keep us updated on any developments, though I have very little hope about them paying up. Their price for exit scamming was probably just $11.5k

[LoyceV]

I'm not a native English speaker, but this sounds like the exchange has their own Laws:

Applicable law
By visiting this website, you agree that the laws of OxaPay, without regard to principles of conflict laws, will govern these terms and conditions, or any dispute of any sort that might come between OxaPay and you, or its business partners and associates.

I've never seen this before!

Account Closure & Suspension
3. The Company reserves the right to suspend your Account in the following circumstances:
~
- If you, your Account, or your behavior pose regulatory risks to the Company.

Skimming through the rest of their Terms, they're basically saying they can do whatever they want. I wouldn't have used them in the first place.

I created flag, here is the link: https://bitcointalk.org/index.php?action=trust;u=3530970;page=iflags

If it would have been a Type 1 Newbie-warning Flag, I would have Supported it based on what I wrote above. But for a contract violation Flag, I'd like to see some actual evidence before I Support it.

[Lucius]

I can only say that I had experience with them and that the only problem was that they had a relatively high fee, but everything else was done professionally. Unfortunately, such situations are very common, especially for those who offer virtual card services without KYC, because I have no doubt that some people use it to launder their cryptocurrencies, which may have some kind of bad past.

Still, maybe it's better that you lost only $11.5k than a much larger amount - better luck with the new payment processor.

[paid2]

I created flag, here is the link: https://bitcointalk.org/index.php?action=trust;u=3530970;page=iflags

Flag supported.

Sad to hear you've (probably) lost funds like this. I hope you recover your losses quickly, and hopefully it won't impact your business too much.

[crypt0w0rld]

edit : to be fair after talking with oxapay support I understand more, you guys can look at his profile, he sells e-sim, gift cards and so on < anonymously > and moved over 6 figures like that... it's just helping fraudsters and cyber criminals, its obvious that oxapay wont accept to get in trouble for that usage. theres a reason ALL these countries requires some sort of identification method to purchase esim, gift cards... providing that service is like oxapay going illegal for you as they are your payment gateway.


i do understand OP frustration because oxapay seems to not ask for KYC, and have little info regarding them online, so you could think they dont care about allowing unethical services... but cant blame them.

[StealthsNet]

wow.

this is sad.

may I ask what activities were you doing? let me know if you want talk outside of here.

because I have also seen the post about the guy who got scammed 1.9 btc, and i dont believe its a false thread, i can elaborate on that privately if you want.

but if its truly not clean money, then argue that they should refund your customers then?

if its only partially not clean money, then you should be allowed to withdraw some and ask to refund the rest to your customers then.

ngl i use oxapay for the same as you, but i withdraw every 500+ usd i get on it, i never allow it to go higher than 600 usd lol.

im def gonna switch soon, if you find a good alternative please let me know.

We sell prepaid cards and gift cards for crypto, I do not believe 1.9 BTC thread is real, it seems like some weird kind of advertisement. If you want you can send PM about it.

They did not refund the customer, even if they do that, it's unacceptable because product is already delivered to the customer 2 weeks before they seize our funds. If funds are not clear, their system may reject payment at the first, you cannot simply seize "unrelated" funds after weeks.

We also regularly withdraw funds -otherwise disaster couldve been bigger- but withdrawals were already delayed that day, so kept using for a while. Bad luck I guess.

[logfiles]

We sell prepaid cards and gift cards for crypto, I do not believe 1.9 BTC thread is real, it seems like some weird kind of advertisement. If you want you can send PM about it.

Yeah, it's hard to believe. He should be sharing the information here instead of wanting to share it in private because it can help the whole community to expose the scammers. 1.9 BTC is a crazy amount to be honest.

They did not refund the customer, even if they do that, it's unacceptable because product is already delivered to the customer 2 weeks before they seize our funds. If funds are not clear, their system may reject payment at the first, you cannot simply seize "unrelated" funds after weeks.

We also regularly withdraw funds -otherwise disaster couldve been bigger- but withdrawals were already delayed that day, so kept using for a while. Bad luck I guess.

I do hope you got another much better alternative.

[crypt0w0rld]

We sell prepaid cards and gift cards for crypto, I do not believe 1.9 BTC thread is real, it seems like some weird kind of advertisement. If you want you can send PM about it.

Yeah, it's hard to believe. He should be sharing the information here instead of wanting to share it in private because it can help the whole community to expose the scammers. 1.9 BTC is a crazy amount to be honest.

They did not refund the customer, even if they do that, it's unacceptable because product is already delivered to the customer 2 weeks before they seize our funds. If funds are not clear, their system may reject payment at the first, you cannot simply seize "unrelated" funds after weeks.

We also regularly withdraw funds -otherwise disaster couldve been bigger- but withdrawals were already delayed that day, so kept using for a while. Bad luck I guess.

I do hope you got another much better alternative.

sorry for your losses, my info probably wont be of any help to recover your funds but i'll send you for curiosity.


edit : i wrote a huge pm and ended up getting roasted < User 'StealthsNet' has not chosen to allow messages from newbies. You should post in their relevant thread to remind them to enable this setting. >

[logfiles]

sorry for your losses, my info probably wont be of any help to recover your funds but i'll send you for curiosity.


edit : i wrote a huge pm and ended up getting roasted < User 'StealthsNet' has not chosen to allow messages from newbies. You should post in their relevant thread to remind them to enable this setting. >

I never lost anything.

My suggestion is if a service scammed you or someone close that you know, then why not share the information publically? Or are you scared of the scammers? It doesn't make sense just sharing the information in private. This is what is making us suspicious of you.

[crypt0w0rld]

sorry for your losses, my info probably wont be of any help to recover your funds but i'll send you for curiosity.


edit : i wrote a huge pm and ended up getting roasted < User 'StealthsNet' has not chosen to allow messages from newbies. You should post in their relevant thread to remind them to enable this setting. >

I never lost anything.

My suggestion is if a service scammed you or someone close that you know, then why not share the information publically? Or are you scared of the scammers? It doesn't make sense just sharing the information in private. This is what is making us suspicious of you.

what do you mean suspicious of me ??

I was never scammed, I'm just saying why the thread of the other guy isnt false. and i dont wanna share the small story for privacy reasons.
lol..

[bhashana]

I remember oxapay from this thread, see: oxapay scam payment gateway

OOP basically had an issue with AML policies as well with oxapay but was later resolved. Biggest reason I think it was resolved though is because OOP made some noise in many places so company had to damage control.

BTW, so you haven't withdrawn your fund yet, correct? Perhaps try following OOP's tracks and see where that take you.

TBH, with processing huge amounts, I'd err on the side of caution and pick a more reputable provider even with the caveats.

I've read that thread but it looks very fake, GPT-written posts and scam becomes testimonial suddenly. There is also another thread blaming OOP for "taking down" OxaPay, which is also hilarious. I think this is a weird black PR as mentioned in the other thread.

Yes, withdrawals are not processed, I don't think it's going to be resolved anyways. They claimed that we received some dirty funds (but transaction was not blocked as they don't have any AML mechanism), after weeks they blocked our account with funds. It's not just unacceptable business practice, it's pure evil for waiting us to receive funds before informing us.

1.9BTC isn't fake man. I'm a real person not just a fake account. just talk to the account manager and try to get resolved the issue. do not ask for company information. provide what they ask for.
they will resolve it for you.

i have more than 100K fund on oxapay account and i have no problem yet.

[StealthsNet]

I remember oxapay from this thread, see: oxapay scam payment gateway

OOP basically had an issue with AML policies as well with oxapay but was later resolved. Biggest reason I think it was resolved though is because OOP made some noise in many places so company had to damage control.

BTW, so you haven't withdrawn your fund yet, correct? Perhaps try following OOP's tracks and see where that take you.

TBH, with processing huge amounts, I'd err on the side of caution and pick a more reputable provider even with the caveats.

I've read that thread but it looks very fake, GPT-written posts and scam becomes testimonial suddenly. There is also another thread blaming OOP for "taking down" OxaPay, which is also hilarious. I think this is a weird black PR as mentioned in the other thread.

Yes, withdrawals are not processed, I don't think it's going to be resolved anyways. They claimed that we received some dirty funds (but transaction was not blocked as they don't have any AML mechanism), after weeks they blocked our account with funds. It's not just unacceptable business practice, it's pure evil for waiting us to receive funds before informing us.

1.9BTC isn't fake man. I'm a real person not just a fake account. just talk to the account manager and try to get resolved the issue. do not ask for company information. provide what they ask for.
they will resolve it for you.

i have more than 100K fund on oxapay account and i have no problem yet.

Do not ask for company information? We should send passport photos to an anonymous Telegram account and pray OxaPay returns funds they illegally seized? But anyways, enjoy your 100K. Also try not to engage in such threads before withdrawing your all funds, otherwise they may reduce your withdrawal limit anytime