Bitcoin Forum

Anyone having trouble with Bitinstant? I made a sizable deposit. Received email confirmation of the deposit but Nothing from bitinstant to my MtGox account!! I've successfully used bitinstant in the past so I am not sure what is going on... What am I supposed to do now? I can't log in to their IRC support and am unable to reach them by phone. Any Help Appreciated. This will be the last time I work with BitInstant.

I used Bitinstant somewhat recently for a moderate-sized deposit. I had no problems.

Could it be that MtGox is just waiting on confirmations?

Message them on the forums and calm down, they're very good operators, they're not after stealing your money somehow  ;)

Not sure if you emailed us, but our support staff has been around all weekend.

While phone support is not open on weekend, email is 24/7 and get responded to within a few hours.

Judging by your message here, you did not send an email, nor PM any of our 4 staff members who are on this forum.

You also did not give me a hint to your order, so now as I write this I can't even work on fixing the problem  ???

Not sure why "This will be the last time I work with BitInstant." was warranted, but it made me feel really bad.

-Charlie (charlie@bitinstant.com)
24/7 Support - support@bitinstant.com

Some customers are just impatient. I'm sure this will be sorted out.

They signed up just to post that message. It's their only post.

Congrats on doing well enough that you all have attracted your own envy troll.

yes

How's that 5-post-newbie-limit going?

I used BitInstant and I couldn't believe how fast it was!   8)

I can +1 this.  The only reason I don't use BI anymore is because I have a better setup in place now.  But they are very very good for new people.

Can mod or OP PLEASE change the title?

OP has not responded here, situation was resolved I'm assuming

After bitfloor it looks like I am back to paying for your lunch :)

Good to have you back!

I tried using bitinstant the other day, and when I went to do the cash deposit it turned out there was a hold on the account or something.

I have no idea what you mean by this.

Did you email or call support? Did you complete the transfer?

Our accounts are all good.

Will BitInstant ever have away of transferring from lets say:

My Instawallet to paypal or even better my ACH or a service like Western Union

Is there any service that does this. If I have coins in an instawallet what is the best way to turn them into USD?

We already do BTC --> Paypal

Our debit card will be the cheapest way to withdraw USD at any ATM, online purchases ect. (SIGNUP: http://goo.gl/vl3nX)

We do Moneygram deposits, credited within 30 minutes.

Within a few weeks we will have Online Banking Transfer live in 29 countries with 91 banks onboard.

-Charlie

Which option do you choose from the "pay from" drop down menu?

To a new user how to go from bitcoins on an instawallet to paypal using bitinstant is not clear at all.  Is there a tutorial anywhere on how exactly to do it?

Sure

https://www.bitinstant.com/howitworks/

still see no mention of instawallet as a transfer choice

Instawallet is just a wallet! You need to put your Bitcoins on one of the exchanges and use that.

I have used Bitinstant before and just tried to figure out how to do what you're asking. I can't see a bitcoin payment option in their "Pay From" drop down. I guess they do not offer it.

I'd try https://www.fastcash4bitcoins.com/ if I were you. They are a reputable company, active on the forums and their interface is very intuitive. I have not used them myself, though.

Why doesnt bitinstant offer wallet to paypal transfers?

What does an exchange do for this type of transaction other then cause another hurdle and more fees?

Cant you just scrape the exchange rate and transfer from wallet to another account?

Legal reasons.


They are reputable, their CEO and myself spoke earlier today in fact.

Can you expand on the "Legal reasons"

I thought the whole point of Bitcoin was to avoid all the "legal red tape"

If there are legal restrictions constantly being placed on the currency whats going to be its point? It will just be another legally scrutinized and taxed with fees currency no?

lol, this is gonna be a very long conversion that we've had many times over on this forum .

Feel free to PM or email me, we can go into it.

BitInstant rocks. Bought my first bitcoins the other day, and was very pleased at how quick and easy it was. Can't wait to hear more about the online banking transfer option!

I just went to bitinstant.com and i don't see a Paypal option any longer.

Was paypal support removed?

Thanks

Nope, disabled for now.

I've had no problems with bitinstant myself.  ???

lol

me as well

making a deposit tomorrow

hope all goes as well as before

I'm having some serious problems too.

My order hasn't been filled and I haven't heard anything back from my ticket I submitted.

I used to really like bitinstant, but I'm starting to change my mind.

I've also got a horrible feeling that they're going to pick the highest price they can to sell me my bitcoins. I ordered at ~$140, not $200.

Bitinstant support, this is your chance to make things right and not sell me overpriced coins.

Your move

Hello Yankee,

I have bought 1 BTC back in Jun. Today I try to login to my account but your website is currently down. I have Google this issue and look like your website is shutdown.

How can I get my balance?

What is the phone number for customer service?
Who else in this forums from BitInstant so I can PM them for help?

Thank you