Bitcoin Forum

Economy => Services => Topic started by: BITMIXER.IO on June 23, 2015, 12:06:48 PM



Title: *** [HIRE!] We are looking for SUPPORT AGENT ***
Post by: BITMIXER.IO on June 23, 2015, 12:06:48 PM
The job:
Resolve support requests. We currently having 2-3 tickets per day. Most of them require standard response (you may create and use macros).

Requirements:
- Be online from 12:00 to 24:00 GMT.
- Ability to respond in 30 minutes (maximum) after new ticket appeared (you will receive e-mail notifications).
- Excellent English written communication skills, politeness.
- Understanding technical bitcoin concepts: blockchain, bitcoin network confirmations, digital signature, signing and verifying messages using bitcoin address, etc.
- Full understanding mixing process at our site, concept of Letter of Guarantee, etc (read FAQs and follow all mixing steps).

Salary $300/month (bitcoin equivalent).

If you are interested, please PM me a short resume include, but is not limited to: your age, country, bitcoin experience, English skill, prior experience working. Whatever you think is necessary.



Title: Re: *** [HIRE!] We are looking for SUPPORT AGENT ***
Post by: hilariousandco on June 23, 2015, 12:20:25 PM
Hmm, this is exactly what I was looking for. Check out my thread I posted the other day requesting Customer Support positions: https://bitcointalk.org/index.php?topic=1091444.msg11633069

I think I should be able to help out with this as long as it's not too overly technical. I'm not a super expert on the tech behind bitcoin but am ok and familiar with bitcoin network confirmations, digital signature, signing and verifying messages using bitcoin address etc. I would need to look in depth on how your business works but I'm sure I would pick it up fairly quickly. Let me know if interested and I'd definitely be up for a trail to see if it's something I could do. Thanks.

P.S I could also help you out with your Signature Campaign if you wish.


Title: Re: *** [HIRE!] We are looking for SUPPORT AGENT ***
Post by: MAsterV on June 23, 2015, 01:11:42 PM
The job:
Resolve support requests. We currently having 2-3 tickets per day. Most of them require standard response (you may create and use macros).

Requirements:
- Be online from 12:00 to 24:00 GMT.
- Ability to respond in 30 minutes (maximum) after new ticket appeared (you will receive e-mail notifications).
- Excellent English written communication skills, politeness.
- Understanding technical bitcoin concepts: blockchain, bitcoin network confirmations, digital signature, signing and verifying messages using bitcoin address, etc.
- Full understanding mixing process at our site, concept of Letter of Guarantee, etc (read FAQs and follow all mixing steps).

Salary $300/month (bitcoin equivalent).

If you are interested, please PM me a short resume include, but is not limited to: your age, country, bitcoin experience, English skill, prior experience working. Whatever you think is necessary.



PM'ed a short resume..:D


Title: Re: *** [HIRE!] We are looking for SUPPORT AGENT ***
Post by: madonnino on June 23, 2015, 02:10:07 PM
i have pm'ed you  my skills, take a look and tell me if i can be the man!  8)



Title: Re: *** [HIRE!] We are looking for SUPPORT AGENT ***
Post by: monbux on June 23, 2015, 02:35:22 PM
Very interested and I've sent you a PM regarding my skills and why I believe that I am fit for the job.  Thanks! :)


Title: Re: *** [HIRE!] We are looking for SUPPORT AGENT ***
Post by: Quickseller on June 23, 2015, 05:27:14 PM
Do you have a PGP key that a resume/qualifications can be encrypted to?


Title: Re: *** [HIRE!] We are looking for SUPPORT AGENT ***
Post by: SmartIphone on June 23, 2015, 05:34:00 PM
I am interested too. I am available 12-24 GMT also 16-04 GMT


Title: Re: *** [HIRE!] We are looking for SUPPORT AGENT ***
Post by: BITMIXER.IO on June 24, 2015, 04:31:29 PM
I've sent to all applicants who sent me resume several test questions. Please complete the test today.
Thank you.


Title: Re: *** [HIRE!] We are looking for SUPPORT AGENT ***
Post by: madonnino on June 24, 2015, 04:33:26 PM
I've sent to all applicants who sent me resume several test questions. Please complete the test today.
Thank you.
completed, i have send It to You , look Pm.
Thanks for The opportunity


Title: Re: *** [HIRE!] We are looking for SUPPORT AGENT ***
Post by: noel57 on June 24, 2015, 09:26:54 PM
I have passion for this, I am available for 12hrs and respond to ticket faster than 30mins but I don't know if you had already selected your candidate/s.


Title: Re: *** [HIRE!] We are looking for SUPPORT AGENT ***
Post by: ajareselde on June 25, 2015, 12:02:35 AM
I've sent to all applicants who sent me resume several test questions. Please complete the test today.
Thank you.

In case you still didn't close down applications, i welcome you to check mine that i sent via PM.
Thank you

cheers


Title: Re: *** [HIRE!] We are looking for SUPPORT AGENT ***
Post by: letyouearn on June 25, 2015, 01:34:21 AM
I am online more than 18 hours a day on forum and already doing a similar job of customer chat support executive on one hosting site " Nomanhosting " with a low pay.

I have a well experience of skills you are looking for. If I am eligible , pm me.


Title: Re: *** [HIRE!] We are looking for SUPPORT AGENT ***
Post by: Vortex20000 on June 25, 2015, 02:13:22 AM
I have sent you a PM.  ;)


Title: Re: *** [HIRE!] We are looking for SUPPORT AGENT ***
Post by: brendanjhwu on June 25, 2015, 04:19:33 AM
Hello!

I'm very interested in your offer, and I sent you a PM regarding my skills.

Wish you the best of luck!


Title: Re: *** [HIRE!] We are looking for SUPPORT AGENT ***
Post by: brendanjhwu on June 25, 2015, 04:20:36 AM
I am online more than 18 hours a day on forum and already doing a similar job of customer chat support executive on one hosting site " Nomanhosting " with a low pay.

I have a well experience of skills you are looking for. If I am eligible , pm me.

I think he also needs someone with fluent English!
Good luck!


Title: Re: *** [HIRE!] We are looking for SUPPORT AGENT ***
Post by: BITMIXER.IO on June 25, 2015, 06:51:17 AM
The position is closed. Thank you to all participants.