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Economy => Service Announcements => Topic started by: Mt.Gox_Alex on September 20, 2012, 07:00:35 AM



Title: Update on Barclays GBP deposits.
Post by: Mt.Gox_Alex on September 20, 2012, 07:00:35 AM
https://mtgox.com/press_release_20120920.html

TOKYO - JAPAN - September 20, 2012

Dear Customers:
      
Due to a technical limitation imposed by Barclays, we would like to recommend our users to avoid depositing funds on Saturdays, Sundays and Mondays to avoid any delays.
      
Because of Barclays limitation on its business account history, we are only able to access a maximum of 300 entries per day on our account history during normal banking working days (Tuesday to Friday). Saturday, Sunday, and Monday are condensed into a single day and still bound to the same 300 entries per day limit, which explains some of our recent delays.
      
While we are working with Barclays to increase or remove this 300 entries/day history limitation, we strongly advise our customers in the UK to limit their deposits only to Tuesdays, Wednesdays, Thursdays and Fridays until we resolve this situation.

Once again, we would like to apologies for the delay and inconvenience caused by this situation. Rest assure that we are doing our best to resolve this matter as fast as humanely possible.

Regards
Mt.Gox Co. Ltd Team.

Media Contacts
press@mtgox.com


Title: Re: Update on Barclays GBP deposits.
Post by: Roy Badami on September 24, 2012, 07:01:11 PM
I tried to make a bank transfer today (before seeing the warning not to make transfers Sat-Mon) and my bank rejected the transfer with an error saying the payment cannot be completed because the receiving bank account has been closed.

Is this related to the above or is there a new problem?

roy


Title: Re: Update on Barclays GBP deposits.
Post by: Mt.Gox_Alex on September 25, 2012, 03:26:02 AM
I tried to make a bank transfer today (before seeing the warning not to make transfers Sat-Mon) and my bank rejected the transfer with an error saying the payment cannot be completed because the receiving bank account has been closed.

Is this related to the above or is there a new problem?

roy

I am not sure, we will check this matter ASAP and let you know.

Regards


Title: Re: Update on Barclays GBP deposits.
Post by: MPOE-PR on September 25, 2012, 09:03:49 AM
This went over well....