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Title: Are Huobi withdrawal SMS working? Post by: telemaco on July 03, 2015, 05:28:42 PM I want to withdraw some coins from my Huobi account.
I have tried the "Resend SMS" button more than 40 times already and no luck. I have tried different browsers, clearing cache, two computers, using my wife's huobi account and mine (different phones) and i don't manage to get the damn SMS. Could somebody please verify if they are getting their SMS when requested. Thanks, Title: Re: Are Huobi withdrawal SMS working? Post by: justforbtc on July 03, 2015, 06:15:18 PM Call their hotline for your issue.
Title: Re: Are Huobi withdrawal SMS working? Post by: telemaco on July 03, 2015, 07:18:51 PM Yes I will have to do that because still not receiving the SMS and no response to my mails to support
Title: Re: Are Huobi withdrawal SMS working? Post by: justforbtc on July 04, 2015, 12:34:28 PM Yes I will have to do that because still not receiving the SMS and no response to my mails to support The most effective way to reach supports of Chinese exchanges is to call their hotline or QQ chat. These two channels are 24/7 available. No one will send email, that's not our manner. Title: Re: Are Huobi withdrawal SMS working? Post by: telemaco on July 04, 2015, 07:24:13 PM Thanks a lot for your reply. I did indeed receive a response to my mail. It seems they just took a few hours as was in the middle of chinese night on saturday-night but as soon as it was 8 am in China i got a fast reply.
Huobi has a very nice support team and they fixed it immediately. Thanks a lot to you aswell for keep replying on this thread. Best regards, |