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Other => Archival => Topic started by: bitnumus on November 01, 2012, 09:28:35 PM



Title: .
Post by: bitnumus on November 01, 2012, 09:28:35 PM
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Title: Re: [warning] Intersango can ban your account with no notice or reason.
Post by: phantomcircuit on November 01, 2012, 09:43:01 PM
Your account had no balance and Intersango LTD decided to terminate the relationship.

Please take your "business" elsewhere.


Title: Re: [warning] Intersango can ban your account with no notice or reason.
Post by: julz on November 01, 2012, 10:32:25 PM
Your account had no balance and Intersango LTD decided to terminate the relationship.

Please take your "business" elsewhere.


This sounds very unilateral. Poorly done indeed.
I thank bitnumus for the warning. (even if he was a 'nuisance' on IRC)
This doesn't sound like the sort of exchange I would like to use.


Title: Re: [warning] Intersango can ban your account with no notice or reason.
Post by: malevolent on November 01, 2012, 10:34:42 PM
Clearly i have taken my "business" elsewhere.

My point is you think its fine to close accounts because they have 0 balance, without contacting the account owner, or the owner having no way at all to know why.

I had every right to question my account access being limited, i didnt know my balance was 0 you never contacted me...

Phantomcircuit is a known asshole, don't worry about him. (you can search for bitcoinica threads if you are really bored and read about his involvement in people losing hundreds of thousands of dollars - he is not the only one to blame but it is worth knowing)


Title: Re: [warning] Intersango can ban your account with no notice or reason.
Post by: nobbynobbynoob on November 01, 2012, 10:37:16 PM
Your account had no balance and Intersango LTD decided to terminate the relationship.

Please take your "business" elsewhere.


This sounds very unilateral. Poorly done indeed.
I thank bitnumus for the warning. (even if he was a 'nuisance' on IRC)
This doesn't sound like the sort of exchange I would like to use.


+1

Rule #1 (or even #0!) of customer service: The customer is king.

The case in point sounds like petty footstomping and displays the kind of attitude more commonly seen from stark monopolies (government or otherwise) than a private business.

There might not (yet?) be as many BTC exchange options as we'd like, but the business is not monopolistic, even with Mt Gox coming close.


Title: Re: [warning] Intersango can ban your account with no notice or reason.
Post by: Nicolai Larsen on November 01, 2012, 11:35:39 PM
Better take my money elsewhere...

Thanks for the heads ups.


Title: Re: [warning] Intersango can ban your account with no notice or reason.
Post by: MPOE-PR on November 02, 2012, 12:33:02 AM
Watching these people unwind their businesses is something of a spectacle.


Title: Re: [warning] Intersango can ban your account with no notice or reason.
Post by: Zeeks on November 02, 2012, 12:59:46 AM
Ah, this is good to know. I don't want to use a service which might just close my account due to personal differences so thank you for the warning.


Title: Re: [warning] Intersango can ban your account with no notice or reason.
Post by: bbit on November 02, 2012, 02:22:03 AM
I just realized something do any of these exchanges allow you to delete your account?


Title: Re: [warning] Intersango can ban your account with no notice or reason.
Post by: nobbynobbynoob on November 02, 2012, 02:49:53 AM
I just realized something do any of these exchanges allow you to delete your account?

I just logged into Mt Gox and checked this out and sure enough, as I thought, there is a Delete Account option provided.


Title: Re: [warning] Intersango can ban your account with no notice or reason.
Post by: Fluttershy on November 02, 2012, 06:28:45 AM
Seems like bad form on their part. Just because someone took their assets out doesn't mean they're not going to put them back in at a later date. It actually seems like a disincentive toward it and I can't understand any reason to do so.