Bitcoin Forum

Other => Beginners & Help => Topic started by: alien193 on November 05, 2012, 06:31:11 PM



Title: Polish translation of MtGox site.
Post by: alien193 on November 05, 2012, 06:31:11 PM
So basicly, I wanted to buy some bitcoins 2-3 weeks ago, I had mtgox site translated automaticly to polish, because of my system language.
The cool thing i found out after 3 weeks, and talking to support etc is that there are different account information on polish translated site and english one.
This is account given on polish one:
Quote
Tibanne Limited
Unit 1010, Miramar Tower, 132 Nathan Rd, Tsim Sha Tsui, Kowloon, Hong Kong
817-466915-838
HSBC Tsim Sha Tsui
HSBCHKHHHKH
THE HONGKONG AND SHANGHAI BANKING CORPORATION LIMITED
1 QUEEN'S ROAD CENTRAL, HONG KONG

and the english one:
Quote
MtGox Co Ltd, Shibuya, Tokyo, Japan
845-7365426
SMBCJPJT
Sumitomo Mitsui Banking Corporation
Kichijoji
Honcho 1-7-5, Kichijoji, Musashino, Tokyo, Japan, 180-0004

Of course I didn't know that such a big exchange site would make such a stupid mistake on their website. Im still trying to get money i sent to them on my mtgox accout, we will see how it goes. What do you guys think? Should customers pay for the wrong information mtgox gives?
I would also see if other people have the same problem, maybe with other languages?


Title: Re: Polish translation of MtGox site.
Post by: Stephen Gornick on November 05, 2012, 08:44:04 PM
Should customers pay for the wrong information mtgox gives?

Three weeks ago Bitcoin were trading at about $12.  So you actually might have come out ahead with the three week delay!

But if you were charged any fees by your bank because your wire instructions were bad then that's no good.  So if that happened you should ask for reimbursement on that (Mt. Gox is reasonable, I would bet they would cover your out-of-pocket costs).

I thought Mt. Gox had a bank in Poland for doing SEPA transfers.  Are you sending an International bank wire instead?


Title: Re: Polish translation of MtGox site.
Post by: alien193 on November 06, 2012, 07:24:09 PM
I'm polish, but I live in Norway tho. Anyways I didn't get any information about mtgox' european accounts.