Bitcoin Forum

How many confirmations does it take to get bitcoins into MTGOX?

I've already at 7 since I sent coins to the address they gave and still no coins?

Is there a lag in their system? This is the first time I've seen this.

Okay so now the coins arrive lol!

Seriously there shouldn't be a lag given this is BITCOIN.

6 confirms should be plenty, not 7.

 :P

I've seen as many as 12confirms before my coins showing up.  :o

I can't see why there would be a delay for that long unless GOX has some crappy hardware running their exchange.

well just so you know its pointless emailing gox about it, they will send you some automated email about btc deposits taking up to 48 hours. But I've seen deposits take up to about 12 confirms as well.

You got a link or quoted text to prove this claim?

Why in the hell would it take 48 hours to deposit bitcoins? LOL!

Hello,

Thank you for contacting us. Before we may action your request we require the following information:

Mt.Gox Username:
Sending Address:
Receiving Address:
Amount:
Date/Time of Transfer:

Please be aware that:

When withdrawing or depositing bitcoins into your Mt.Gox account there may occasionally be a delay (1~24 hours) depending on network congestion, your internet connection speed and the time required to get 6 confirmations on the network. If you're sending to your computer's wallet, it's good practice to keep your bitcoin client running so it can download the block chain. For those that may not know the block chain is the complete history of all transactions made on the bitcoin network, and as such it can take some time to update and download the most current block and see the bitcoins in your wallet.

If you aren't seeing the funds after either withdrawing/sending to Mt. Gox from your bitcoin program, please wait 24 hours before contacting us. If your transfer has still not occurred within 48 hours, please lodge a support request so we may begin the process of tracking your bitcoins and reinitiating the transfer.

We apologize for any inconvenience this may cause. If you have any further enquiries, please do not hesitate to contact Mt.Gox Support either by responding to this email (should the enquiry relate to this ticket) or by using the following support request form:

https://mtgox.zendesk.com/entries/20256702-contact-us

Thanks,

MtGox.com Team

What a load of crap. It's the bitcoin network. Since when is there a delay in transfers unless a block isn't found?

LOL

yep, and when I asked why their system would be delayed behind the bitcoin network, I received the same email again, lol

Yeah... just use smpake.com