Bitcoin Forum

Hi,I've been trying to verify my ID on coinbase but it doesn't work,even though I took the picture in the day and it was clearly visible.Any ideas on why it won't work?

Take another picture and try again, that usually works. Make sure flash doesn't get in the way. Just re-take it even if it's fine.

I need to wait 24 hours since I've exceeded my daily limit.
Does it have to be the ID only with no background?

It usually won't work unless it's mostly ID, so try and make 80-90% of it the ID. Make sure no flash, no light too bright, not too curved. Move your thumb as much out of the way too.

why dont you scan your id card and send it , taking photo some times dont come correct so it is better you scan it your ids and then send it , because through scan you id card will come very clear and it will be natural same so they will accept is immediately

Because I don't have a scanner

There should be a scanner in your city or to any friends.
That's why don't verify your account, because it is not clearly the pic and the scanned one is much more better.
P.S have you submitted any support ticked?, they might help you.

Yeah,I have.A few hours ago,but now I'm just waiting on a response.

The verification system normally is automated for a computer, sometimes if you send the same picture (and have good quality) to support by email a person could verify the id and accept it without any problem.