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Title: [2016-02-10] Making government a bit more digital Post by: crossabdd on February 11, 2016, 09:35:59 AM Could your interactions with the government be, how can I put this, a little smoother?
Mine certainly could. I paid my self-assessment tax the other day - it was a clunky business, HMRC did not send me a reminder, and there wasn't even a thank-you afterwards. A car tax reminder did arrive this week - but in the post. An email or a text with a link to where I could pay would have been far better. Well now the Government Digital Service thinks it has the answer. Later today it will unveil two new services, Notify and Pay, designed to make dealing with the government a little bit more like our relationships with online retailers. http://www.bbc.com/news/technology-35548160 |