Bitcoin Forum

Today I have been hacked on c-cex!!! I have not  2fa authorisation code and been hacked for 0.2 btc:(

Hmm. strange.Seems like a weak password opened the lock for the hacker and he made a nice advantage .Anyway am sorry for your loss.Also just wanted  to ask you that did you opened up any new link which you opened and which went on behaving suspicious ?If yes then might be caught up by a phising attempt.

Also any idea where the funds were sended to?

All funds is sold in c-cex....

I am sorry for your loss.
How did he hack your account?

I dont know...maybe realy I am phishing victim...

i think the biggest possibilities is you are phishing victim and you should be change your password immediately or contact support for this issue

I feel sorry for your loss mate. Next time be more careful with your browser. Do not click suspicious links and also make clear cache and data a habit just incase you encountered a key logger that can get access to you personal details. Sometimes 2FA will not work at all if you are not carefull.

Another possibility your computer is infected with a virus or malware, my friend a few months ago through the same thing while all the security has been active as Google Authenticator but all accounts can still be hacked. he explained last download one wallet altcoin I do not remember the name of the coin he assumed that the virus came from software download so make sure your computer is free of viruses in a way to reinstall.

Guys,but strange is that,l have not a withdrawal e-mails in my mailbox,my mailbox is not hacked..withdrawal without e-mail is impossible..maybe someone from admins hacked me?

How can you be sure your email service wasn't hacked?
If you use the same password or your hardware is infected, there's a high chance the attacker can control everything.

On the other hand, you should check what email your c-cex  account is setup to.

can you share your TX id from C-cex?
maybe we can trace it the source of your transaction, or you can your email, usually c-cex give notification for login, withdraw etc.

I have very much TX ID from all altcoins whos is selling but strange is that- I have not withdrawal history from c-cex!!! ....Hacker ip address is hidden with vpn:(

Setting up 2FA takes 5 minutes. So WHY DONT YOU HAVE 2FA?

Now l have 2fa. But why l have not withdrawal history on c-cex if my balance is 0

That's weird, is there any other histories (trading history) after you have been hacked? Something like open orders maybe?

yes,hacker trade histories l have,he trade all my coins immediately for a low prices,but withdraw history l have not. That is strange.

I think this is a good possibility and also phishing. 2FA is great to have but you shouldn't really get hacked that easily if you have a medium to strong password, hackers are not like in the movies, it's very hard to decipher a password on online services like that if you don't have any good clues or source of information. Sad to hear it's gone man.

Even if the hacker was using a VPN, you should still be able to see a different IP address in your log.
Everything OP is saying is weird and makes little sense.

please ceck again your history https://c-cex.com/?id=h
then choose withdrawals
https://i.imgur.com/Fyo4vaE.jpg

if you can share your TX id "maybe" i know who the hacker, or we know why your c-cex hacked

Sorry this happened to you, as others have said and you now know setting up 2FA is a must to add that extra layer of security to any account.  I hope you can resolve this issue and somehow get your BTC back.

I have not withdrawal history TX id from hacker withdrawals,that is strange! Support not answering why I have not that history. I have only my withdrawals in that history.

If you have not withdraw history,maybe realy admin is hacker?! Who knows,c-cex admin is trusted or not.

Did you ever use exchange?
Which admin will steal 0.2 btc when under his control are thousands of btc?!?

@OP. I'm sorry for your loss man.
Maybe you deal with someone, who knows about your ccex account? If not, most likely it is phishing job.

In my opinion c-cex is one of the best exchange site in this crypto-currency world, so I dont think that the admin hack their own customers. It is only 0.2btc which is so small amount to be risked for their good reputation.

Yes but I have not hacker withdrawal history.

I have a account on c-cex.after reading your post I change my password and set my 2fa authentication..i never want to get hacked :-[

You should open a ticket for this on CCex and they should address this issue since it is now posted here on bitcointalk for many people to read,if your account was hacked then,they should prove to you that it really happen and they have can trace the hacker activity on their log ..

Im not been hack (hopefully) but im trying to set up my 2FA code but when I recieve the verification code its telling me that it was invalid code, another message came up telling me to set Authy for me to get the code, Im just wondering to those who are familiar with c-cex do I need to install it I just replied here from OP's thread since Op already been hacked, for future ref and help to us newbie kindly give us more info how to secure our account, OP sorry for your loss and thanks for opening this thread.

Sorry to hear that. Hope you will resolve the issue soon

You must be safe and secure. I am sorry to hear that indeed. But it is also a good warning for other people.
There are a lot of scammers and that is not good. Secure them good and it will be fine, I think.

Sorry to hear that you lose 0.2 btc from someone.. now you should learn and next time put 2 factor authentication so that your account is secured...
Google authetication is the best i think than sms authetication.. 0.2 btc is a big amount if you convert it into money..
Also make sure you have an updated anti virus to your PC maybe do you have some virus or monitoring software that's why your account hacked..