Bitcoin Forum

The job:
Resolve support requests using zendesk. We are currently having 3-4 tickets each day. Most of them require standard response (you may create and use macros).

Requirements:
- Be online from 12:00 to 24:00 GMT.
- Ability to respond in 30 minutes (maximum) after new ticket appeared (you will receive e-mail notifications).
- Excellent English written communication skills, politeness.
- Understanding technical bitcoin concepts: blockchain, bitcoin network confirmations, digital signature, signing and verifying messages using bitcoin address, etc.
- Full understanding mixing process at our site, concept of Letter of Guarantee, etc (read FAQs and follow all mixing steps).

Salary $400/month (bitcoin equivalent), weekly payments.

If you are interested, please PM me a short resume include, but is not limited to: your age, country, bitcoin experience, English skill, prior experience working. Whatever you think is necessary.

I'm interested on your job offer, but I'd like to ask few questions first
How many Support are you looking to hire ?
Any Age restrictions limit ?
Thanks :)

i'm also interested for this, i have 26 years old, but i'm not native english writer, i'm from europe and i'm in bitcoin since 2013

I am interested to work with bitmixer,sent you a PM.
Please check it and let me know if I am accepted or need more information.
thanks

Sent you a pm
Looking for a response from you

Not really against any of your applications  but as far as the job specifications are mentioned,they  need someone with Excellent English Written Communication Skills.I had a chance of going through few of your posts, (I'm not trying to be judgmental as well) and they don't satisfy the OP's requirements.I mean I have taken English Major as my optional subject and from sentence structure to tenses ,80% of your writing styles are grammatically wrong.Few of the above posts are sheer examples of why one should be through with Punctuation,Subjective-Objective speeches and so on.Sorry for pointing this out if it offends you but Customer Support literally has to be accurate with basic stuff because those are the first representatives of the company the customers talk to.In fact,I judge a company on basis of how well spoken their customer support representatives are.

@OP : No I'm not applying for the job.

Dude why don't you just let the OP decide who is good for the job? By the way you wrote a whole paragraph denigrating a member of the forum while making some glaring errors yourself ;D

Yeah ? Which member ? Can you read ? I never said I'm an expert in English,had I been ,I would apply for the job.Makes sense ? Didn't I mention I'm not applying for the job as I probably know how badly I suck at grammar and won't be the best fit ? Bring up a logical discussion if you can and not off topic posts for signature spamming.

Also,please rectify my errors if you can,point them out so I can learn where have I made a mistake.I'm always open for PM's with such discussions.

I am interested in this job. I have previously worked as a live chat agent in an old realmofthemadgod shop. I'd love to have a zendesk job again.

I dont get why you op has time to be able to hire someone to support to answer tickects and your signature is having all kinds of people inside,negative feedback and well i would like to ask you to kindly put some manager into it,or atleast to act,as i see you looks like dont bother with your signature content at all.

I mean, for someone in an English class and pointing out grammatical errors at everyone else, I would assume that you would know what you're talking about and maybe apply them to your posts:

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Take your frustration out in Meta or in the thread itself. I doubt they'll respond here.

I am interested as well to be a part of your program Bitmixer.
I have sent my details and I hope your team will consider my application.
Please let me know if there are any further details needed.

i am very much interested in filling your position as a CUSTOMER SUPPORT AGENT ,i have sent you a PM, expecting to hear from you soon.

I am very interested in this job.. please send me details.. I am almost online in 12 hours a day..

I have finished the test you have sent me, and sent you the results.


I took about 15 minutes to work out all the answers, and I bet I'll be much faster, as I understand the type of question you guys get.

So, how's the selection going ?
I already did the test few days ago and yet I'm still waiting for response from Bitmixer, has anyone receive any answer ?
I feel like I was disqualified though :(

Hi
I have just sent you a pm .
Kindly revert soon
Thanks

comment so i know to look back at this later.

Really Interesting work. but I am not seeing any response from OP.. does he selecting in privately. any one here will please tell us if he selected for this job. or there is still any chance of joining..?

Is this position still avaible. I want to apply also.
Thanks

I am not applying for the post because I know I dont fit the bill but I want to make a humble suggestion to op.Select candidates from different part of globe living in different timezone so that your one of your customer care representatives is always available online

Good Idea.  This way it wii be 24 hrs support.

OP said they are getting low number of tickets so 3-4 per day so hiring 2 support agent for such low work will useless.

bitmixer can you post updates about this, you already hired or still looking for someone.

Did anyone received any reply from Bitmixer about support agent position ?
I received a reply with 5 test questions which I submitted around 4 - 5 ago but still didn't received any reply nor this thread is updated

The position is closed, thank you all.