Bitcoin Forum

Economy => Service Discussion => Topic started by: deidei on April 17, 2016, 08:08:19 AM



Title: Bitify.com Support not replay to me
Post by: deidei on April 17, 2016, 08:08:19 AM
Hello

I have problems with bitify.com I bought item btc now in escrow seller can't send refund and support don't replay to me 5 days.
How to fix my problems


Title: Re: Bitify.com Support not replay to me
Post by: skeletonbit on April 17, 2016, 08:10:46 AM
Try to send them 1 more ticket they will end to help you i waited once 2 weeks for support they are very slow sometimes,  i not use them anymore a lot scammers over there.


Title: Re: Bitify.com Support not replay to me
Post by: deidei on April 17, 2016, 08:16:43 AM
I open 5 ticket but...  you said waiting 2 week ???


Title: Re: Bitify.com Support not replay to me
Post by: Novep on April 17, 2016, 08:23:09 AM
I open 5 ticket but...  you said waiting 2 week ???
Give it a week more. They are slow on support response. Flooding ther ticket will only minimize your chance of getting an answer.


Title: Re: Bitify.com Support not replay to me
Post by: deidei on April 17, 2016, 08:29:24 AM
Ok thanks for replay


Title: Re: Bitify.com Support not replay to me
Post by: KenR on April 17, 2016, 03:08:15 PM
The support is very slow to respond lately.Don't submit a ticket,mail them to their alternative email address which could found in their "contact us" section.


Title: Re: Bitify.com Support not replay to me
Post by: wesley32 on April 18, 2016, 10:19:58 PM
slow support response, try other contact alternate available on their website