Bitcoin Forum

Economy => Service Discussion => Topic started by: redbeans2012 on February 17, 2013, 07:50:03 AM



Title: Is it normal for your coinbase balance to say zero at 3 am in the morning?
Post by: redbeans2012 on February 17, 2013, 07:50:03 AM
Hope its a glitch.  I have only about 4 bitcoins in there.  Going to bed hoping for the best.  :-\


Title: Re: Is it normal for your coinbase balance to say zero at 3 am in the morning?
Post by: redbeans2012 on February 17, 2013, 03:58:02 PM
Ok still showing zero  ???


Title: Re: Is it normal for your coinbase balance to say zero at 3 am in the morning?
Post by: brian_armstrong on February 18, 2013, 01:33:09 AM
Hello and thanks for the heads up on this.  Growing pains is correct.  We are almost done going through and cleaning these up.  Please check your balance and see if it now back to normal.

This was a view bug (the coins were never moved) that resulted from the unconfirmed transactions earlier this week.  Basically a bunch of pending transactions got added which were not processed yet but they were still affecting the balance calculation.

Did a major rewrite of it saturday and pushed it out, so this *should* be a thing of the past.  Definitely made us look bad though as the balance is one thing that should never get messed up.

We are still going through support requests but if you see anything else definitely let us know.  Thank you for bearing with us!


Title: Re: Is it normal for your coinbase balance to say zero at 3 am in the morning?
Post by: redbeans2012 on February 18, 2013, 02:48:25 AM
Its working again thanks.  I understand startups. :)


Title: Re: Is it normal for your coinbase balance to say zero at 3 am in the morning?
Post by: mb300sd on February 18, 2013, 03:59:12 AM
I am missing the 0.1 BTC I bought, the transaction shows up but my balance is 0...