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Other => Beginners & Help => Topic started by: tryexcept on February 18, 2013, 02:24:49 PM



Title: Avalon asic batch 2, sent money but order on walletbit timed out ???
Post by: tryexcept on February 18, 2013, 02:24:49 PM
Hi,

I ordered 2 avalon from batch 2, I paid as guest and sent the money to the address shown
http://blockchain.info/address/14UYTcEKBAt8kismVipskHhf6wDTuNTY72

After a few minutes the walletbit count down/time out timed out and sent me back to my cart.
 
I can't post on the Hardware forum as I am a newbe, can someone please help me repost this message there ? Or suggest something ?

What should I do ? I don't want to miss out on the avalon, but obviously I also don't want to make a duplicate order.

Thank you!!

tryexcept


Title: Re: Avalon asic batch 2, sent money but order on walletbit timed out ???
Post by: jgarzik on February 18, 2013, 02:29:20 PM
Yes, this is being reported in the Custom hardware (https://bitcointalk.org/index.php?board=76.0) board.

Many people are seeing this problem.



Title: Re: Avalon asic batch 2, sent money but order on walletbit timed out ???
Post by: tryexcept on February 18, 2013, 02:32:17 PM
I actually got an email from walletbit that everything went fine so it seem it is all good now, hopefully ;)


Title: Re: Avalon asic batch 2, sent money but order on walletbit timed out ???
Post by: HappMacDonald on February 18, 2013, 02:38:47 PM
Yes, this is being reported in the Custom hardware (https://bitcointalk.org/index.php?board=76.0) board.

Many people are seeing this problem.

While I've been following that thread too, I cannot post there because newbie on this forum. ;3

I too got Walletbit's email finally confirming funds were received, but Avalon's "My Orders" section claims my order state is "canceled"; probably for Walletbit taking so long to confirm the order payment.

I replied to info@avalon-asic.com (who sent the mass notice) detailing all of the documentation that I've paid the appropriate address and during the appropriate time window, and clarifying that I prefer the unit be shipped if at all possible. We'll just see if that does the trick or not. :J


Title: Re: Avalon asic batch 2, sent money but order on walletbit timed out ???
Post by: jgarzik on February 18, 2013, 02:57:08 PM
The preferred support method for Avalon is http://support.avalon-asic.com/ from what I understand.



Title: Re: Avalon asic batch 2, sent money but order on walletbit timed out ???
Post by: tigerfree on February 18, 2013, 03:40:56 PM
when Avalon batch 3 up