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I've sent three e-mails so far, with no response. I don't want to wait until April or may to receive my unit, but most importantly my 4 year old son has been diagnosed with Leukemia! Treatment isn't cheap,,,, I'm gonna have to take out a second mortgage and it still won't cover the costs. I need my $1,333 refunded ASAP. Please.


Also, I'm not really one to ask people for anything, but my son's life is at stake here. If any of you would be so kind enough to send me donations to help pay for treatment, I would greatly appreciate it and never forget the assistance I may receive.

Sorry, I'm just an emotional wreck right now and I need to vent!!         

Have you sold your 18 Ghash mining monster yet?

Yes, that's all gone.  :'(

I had over 50 GPU's running, and stupid me was selling when BTC's were $5 a pop.... At least I didn't lose out on the investment.... I sold all my 1400 BTC's to raise money  :'( :'(

Sorry to hear about your son.

You might get a quicker response if you post this on the BFL forums.

From what Jody's posted in her blog, they're overwhelmed with emails asking about when units are going to be delivered and it's possible that your refund request is lost among all those other emails (which they aren't planning on responding to individually).

I have no doubt whatsoever that if you post on the BFL forums, Josh will personally hand your request onto Customer service for processing.  Whatever other flaws BFL may have, I've never seen a single complaint about delays in receiving refunds where accurate order information has been given to them.

What's holding you from calling them with such an emergency?

From what's been posted before, the phone number goes to Dave's voicemail and the response time isn't rapid.

Josh is probably the best person to get this priority and he's on BFL's forums far more frequently than he is here. 

Thanks for the help people. I really appreciate it. But like I said in the other thread (that I accidentally created in the wrong forum) I was just overreacting. Worst case scenario I can file a PP complaint. Either way though, I have never heard anyone complain about not getting a refund.. I just need to "TRY" and relax a bit here. I'm a complete mess.

I understand you live in Canada. Is not healthcare free there ?
I would like to help, but before you not show any proof, I will think you are trying to scam people with such a sensitive issue.

Damn that sucks, I have a 6 year old son and can't even imagine how bad I would feel if he had cancer. Do you live near Cambridge, ON.?

I hope you're not trying to scam us, no offence.

If I was a religious man I'd pray for you. I really really hope it all works out and everything gets better for you and your family.

We have a world class UHC system in Canada but it doesn't mean we don't have any health care costs.  If the parents don't have good health benefits from work or private coverage then there can be a lot of "additional costs" that are not covered (prescriptions, time off work to take care of someone or for treatments etc etc).

Yes, Canadians are very fortunate and we will pay out of pocket a lot less than most people in similar situations.  Unfortunately someone going through this with a young child will incur some expense, hopefully the debt they incur will not be so overwhelming as to cause them long term financial problems - hopefully they can dig out of it after its all over and done with.

OP good luck, I have a 4 year old son as well and I couldn't imagine hearing words like that.

Why don't you sell some of your hardware ?

He did. See the second and third posts in this thread.

Again, thanks to the three donations so far. They may not be big, but its the thought that counts, as well as every penny. Even if its enough to buy my son a toy to play with to take his mind off the pain.


I truly wish this never happens to any parent, especially of a young innocent child :(

I truly believe you are a scammer.

Whoops, I forgot to put on my reading glasses, sorry.

But it's just difficult to tell if someone is honest... 99.99% of the begging mail/posts is fake.

I think this is fake.