Bitcoin Forum

I deposited on bitstarz.com today and decided I did not want to play there and withdrew. The payment was "sent" quickly; however, it never confirmed. It was been 3 hours and has yet to confirm. I am not familiar with bitcoins; however, from my research this appears to be a case of double spending and my withdraw will never confirm. Can anyone please help me out?

https://blockchain.info/tx-index/5eb2af95d344387e4db7fae5b47f7e1a2732672b06078f32df5aa28267eb1732

Here is my conversation with Live Chat.

   Mike   Thu, 05/19/16 08:14:58 am UTC   
 
Hello! How may I help you?

    v356mt   08:14:58 am   
 
Hello I have request a BTC cashout 2 hours ago and it is still unconfirmed can you please advise
 
    Mike   08:15:15 am   
 
Hi there
 
Let me check your account real quick.
 
    v356mt   08:15:21 am   
 
Thank you
 
    Mike   08:16:52 am   
 
I will check it out with our payments provider, since it was confirmed form our end straight away
 
I will check it out with our payments provider, since it was confirmed form our end straight away
08:17:02 am
 
    v356mt   08:17:17 am   
 
ok thank you https://blockchain.info/address/1LAGqBVPvRSpHdkgHtveLhRX3YBmr6wTGu
 
    Mike   08:17:17 am   
 
I can send you an e-mail when they have fixed it, sorry about that
 
    v356mt   08:17:23 am   
 
it shows unconfirmed on the blockchain
 
 
    Mike   08:17:32 am   
 
Yeah, saw that
 
 
    v356mt   08:17:37 am   
 
ok thanks mike
 
do you know how long it may take?
 
 
    Mike   08:18:35 am   
 
Hopefully not long, can't promise exact time but they will check it out now
 
 
    v356mt   08:18:47 am   
 
Thanks a lot Mike!

I can not confirm any issues today i won 0.16 btx and my whitdraw was confirmed in 12 minutes.


They are serious, and will not scam you just wait a little more time ;)

*edit*

It's confirmed.