Bitcoin Forum

Economy => Exchanges => Topic started by: ccs5t on May 24, 2016, 04:17:51 PM



Title: Coinbase just scammed me of 10k usd?
Post by: ccs5t on May 24, 2016, 04:17:51 PM
I have been going back and forth with coinbase for the last 2 weeks trying to buy more BTC. They claimed my orders were being blocked by my bank, which I dealt with and resolved. Anyway last week two separate charges of 5k each were pulled from my bank account with zero BTC give to me. So my bank wasn't the one blocking the charges and Coinbase just decided to take my money.

I received an automated response that I should get a refund within 3-4 days. After dealing with the extremely unhelpful customer service guy, Alex I was told today to check back in with him in 10 business days. What does that even mean? 10 business days from when? How can they just decide to hold on to $10,000 and leave me hanging? I am shocked a business can act this dishonest to a customer of several years. What can I do here? I can't afford to just lose $10,000


Title: Re: Coinbase just scammed me of 10k usd?
Post by: OgNasty on May 24, 2016, 04:19:13 PM
If there were a single company that could be labeled the most evil and destructive to what Bitcoin represents, it would be Coinbase.


Title: Re: Coinbase just scammed me of 10k usd?
Post by: ccs5t on May 24, 2016, 04:21:00 PM
How is this even legal? A company can just decide to hold my money for no reason at all? Or lie about it taking 10 business days? Do I have any recourse here?


Title: Re: Coinbase just scammed me of 10k usd?
Post by: mayax on May 24, 2016, 04:24:29 PM
I have been going back and forth with coinbase for the last 2 weeks trying to buy more BTC. They claimed my orders were being blocked by my bank, which I dealt with and resolved. Anyway last week two separate charges of 5k each were pulled from my bank account with zero BTC give to me. So my bank wasn't the one blocking the charges and Coinbase just decided to take my money.

I received an automated response that I should get a refund within 3-4 days. After dealing with the extremely unhelpful customer service guy, Alex I was told today to check back in with him in 10 business days. What does that even mean? 10 business days from when? How can they just decide to hold on to $10,000 and leave me hanging? I am shocked a business can act this dishonest to a customer of several years. What can I do here? I can't afford to just lose $10,000


see: https://bitcointalk.org/index.php?topic=1483525.0


Title: Re: Coinbase just scammed me of 10k usd?
Post by: The Arcitect on May 24, 2016, 04:24:45 PM
This looks like it won't be the last type of story we will hear like this one.
News feeds are currently running rampant with coinbase cheating their customers with unauthorized withdraws from their bank accounts.


Title: Re: Coinbase just scammed me of 10k usd?
Post by: digit on May 24, 2016, 04:26:03 PM
Sounds like this might be related

http://themerkle.com/coinbase-will-have-to-refund-double-charged-customers/
COINBASE DOUBLE-CHARGE WITHOUT EXPLANATION

TheMerkle_Coinbase Double-Charge

A new topic surfaced on Reddit yesterday, explaining how Coinbase has apparently double-charged a few customers. One particular batch of transactions seems to be affected by this issue, and all platform users are advised to keep an eye on their bank statement. If this double-charge took place, they should file for a refund immediately, assuming that hasn’t already happened.



Title: Re: Coinbase just scammed me of 10k usd?
Post by: LiteCoinGuy on May 24, 2016, 04:29:38 PM
If there were a single company that could be labeled the most evil and destructive to what Bitcoin represents, it would be Coinbase.

i choose Mtgox.


Title: Re: Coinbase just scammed me of 10k usd?
Post by: tiggytomb on May 24, 2016, 04:33:39 PM
This really doesn't look good for Coinbase, I have seen far too many people complaining about them and these dodgy happenings, could this be an indication of something major happening and perhaps time to start shifting elsewhere?

I hope you get your money back quicker than 10 days, it is shockng how they think it's okay to just take money and hold onto it.


Title: Re: Coinbase just scammed me of 10k usd?
Post by: odolvlobo on May 24, 2016, 04:53:28 PM
... my orders were being blocked by my bank, which I dealt with and resolved.

Your bank blocked payments to Coinbase and that probably makes you look like a scammer. I am no fan of Coinbase, but your problem was caused by you or your bank, and not Coinbase. Furthermore, whether you like it or not, refunds are slow because the banking system is slow.



Title: Re: Coinbase just scammed me of 10k usd?
Post by: ccs5t on May 24, 2016, 05:03:10 PM
... my orders were being blocked by my bank, which I dealt with and resolved.

Your bank blocked payments to Coinbase and that probably makes you look like a scammer. I am no fan of Coinbase, but your problem was caused by you or your bank, and not Coinbase. Furthermore, whether you like it or not, refunds are slow because the banking system is slow.



I don't disagree with that at all. If the payments flagged as suspicious thats fine then they shouldn't  be pushed through. And if Coinbase thinks I am doing Fraud or scamming after 3 years of being a customer then they should just block my account instead of play games with me. Two payments for 5k each did go through. I was told they would be refunded in 3-4 business days but now I have been told 10 business days (from when?). So Ironically it is now Coinbase scamming me not vice versa. Just deciding to hold onto my funds is not honest business.



Title: Re: Coinbase just scammed me of 10k usd?
Post by: calkob on May 24, 2016, 05:08:15 PM
I doubt very much that you have been scammed !!!  More than likely the money is in banking limbo which happens often, i would guess that the money will turn up eventually and you will get your bitcoin.  This is the problem with companies like coinbase, they can do what they want with your money once you let them.  Next time use a differant service for buying bitcoin and please dont ever keep your bitcoin with coinbase because then it isnt actually your bitcoin its theirs and they can then stop you using that to.   ;D


Title: Re: Coinbase just scammed me of 10k usd?
Post by: XCASH on May 24, 2016, 05:16:01 PM
... my orders were being blocked by my bank, which I dealt with and resolved.

Your bank blocked payments to Coinbase and that probably makes you look like a scammer. I am no fan of Coinbase, but your problem was caused by you or your bank, and not Coinbase. Furthermore, whether you like it or not, refunds are slow because the banking system is slow.



I don't disagree with that at all. If the payments flagged as suspicious thats fine then they shouldn't  be pushed through. And if Coinbase thinks I am doing Fraud or scamming after 3 years of being a customer then they should just block my account instead of play games with me. Two payments for 5k each did go through. I was told they would be refunded in 3-4 business days but now I have been told 10 business days (from when?). So Ironically it is now Coinbase scamming me not vice versa. Just deciding to hold onto my funds is not honest business.





I don't know about AML/KYC regulations, but franky1 knows his stuff about them. This was his advice to someone having problems with the Kraken. In that case the problem was eventually resolved, and I hope any Coinbase problems have a similar happy ending.



ok.. UK and US regulations are similar
https://www.fincen.gov/financial_institutions/msb/materials/en/prevention_guide.html

in short.
a MSB has no reason to hold funds unless requested by a court order..


their regulatory compliance requirements is purely to keep a paper trail of customers actions. and if something looks suspect report it. but to NEVER inform the customer that they are being investigated nor stop the funds.

so if you are being told that funds are being held by a MSB due to suspicious activity. then you know that its false. as that is totally not what the compliance of MSB regulations is about..

they do not have the power... and as i said the only time they would have the power (due to court order) the customer would be informed by authorities directly.. and not by the MSB before so.

no where would an MSB freeze an account just because your moving more than $5k. instead the transaction would proceed and a record is kept..
the paper trail is kept for upto 5 years, and authorities at their leisure would investigate and deal with the issues as a separate matter.

there is no reason to hold funds without reason. infact the regulations make it illegal for an MSB to do so

Quote
Makes it illegal for a financial institution, or an employee of a financial institution, to disclose to anyone involved in a suspicious transaction when a Suspicious Activity Report (SAR) has been filed.

Quote
All MSBs should have a system or procedure to ensure that SARs are filed when appropriate. When an MSB employee suspects a person is laundering money, conducting transactions to evade BSA requirements, or conducting a transaction that has no apparent lawful purpose and for which no reasonable explanation can be determined, or involves use of the money services business to facilitate criminal activity, the employee should report that activity to his/her manager or to the MSB compliance officer. Then, if the MSB determines that a SAR should be filed, it must file the SAR and keep a copy of it for five years. Any supporting documentation, such as transaction records, must be maintained with the copy of the filed form and also kept for five years from the date of filing the report.

its the authorities that do freezing of accounts(after the fact). after evidence enough to sway a judge to allow a court order to do so.. in no way should/could a MSB just freeze an account without proper authority.

all they can do is file a report, let the transaction continue and not tell the customer.

so if any MSB is trying to give you some bull crap reason why a transaction failed due to AML/KYC.. they are BSing you.

an legit MSB would gather your ID before even allowing you the opportunity to move funds. so if they havent gathered info. then thats their fault. and they will fail their compliance checks (if registered) at a later date. but there is no reason even without ID to stop you having your funds (unless there is a court order)



Title: Re: Coinbase just scammed me of 10k usd?
Post by: RawDog on May 24, 2016, 05:17:57 PM
How is this even legal? A company can just decide to hold my money for no reason at all? Or lie about it taking 10 business days? Do I have any recourse here?
Recourse?  Are you kidding?  There is a very good chance that money is gone forever.  Coinbase is pulling a Mt Gox these days.  More and more money is getting stuck in the cracks.  They have no more money to pay employees and some are now working for 'free'.  I think it is soon over for them.  If you can, get your money out now.  When this started happening at MtGox people didn't listen and lost everything.   Don't let that happen to you.


Title: Re: Coinbase just scammed me of 10k usd?
Post by: From Above on May 24, 2016, 05:25:23 PM
I have been going back and forth with coinbase for the last 2 weeks trying to buy more BTC. They claimed my orders were being blocked by my bank, which I dealt with and resolved. Anyway last week two separate charges of 5k each were pulled from my bank account with zero BTC give to me. So my bank wasn't the one blocking the charges and Coinbase just decided to take my money.

I received an automated response that I should get a refund within 3-4 days. After dealing with the extremely unhelpful customer service guy, Alex I was told today to check back in with him in 10 business days. What does that even mean? 10 business days from when? How can they just decide to hold on to $10,000 and leave me hanging? I am shocked a business can act this dishonest to a customer of several years. What can I do here? I can't afford to just lose $10,000

Damn! Are u serious? If that's true please contact ur lawyer immediately.

~CfA~


Title: Re: Coinbase just scammed me of 10k usd?
Post by: Denker on May 24, 2016, 05:43:16 PM
This looks like trouble is coming!
Never undestood why people used this company to buy bitcoins.
All that crazy KYC/AML and these stupid questions they ask.They are bank!A shitty crypto bank!!
There are several other companies or possibilities to buy BTC.Even on a larger scale!

Don't you think there is a reason why Coinbase did a rebrand to GDAX?
I'm sure they aren't making any money! And the switch to altcoin trading might be one of their last chances to make a trun in the right direction.
There was a reason why Armstrong was shilling so strong for the classic hardfork which would have definitely be in his companies' favour.
Be careful when you use them.And don't store any significant amount of coins on their platform!!!!!


Title: Re: Coinbase just scammed me of 10k usd?
Post by: ccs5t on May 24, 2016, 07:15:08 PM
What a joke I don't know what to do. I am not sure what happens if I file a dispute and coinbase trys to argue.


Title: Re: Coinbase just scammed me of 10k usd?
Post by: bestluck on May 24, 2016, 07:21:16 PM
Nowadays there are a lot of issues with coinbase, a lot of people are complaining against coinbase after they lost their coins at there, so I will suggest we all have to stay away from it for now and have to use some other platform and if using coinbase for you is more important then you should have to wait a little and whenever their issues are solved, join it. 


Title: Re: Coinbase just scammed me of 10k usd?
Post by: OgNasty on May 25, 2016, 04:38:49 PM
If there were a single company that could be labeled the most evil and destructive to what Bitcoin represents, it would be Coinbase.

Exhibit A: http://www.coindesk.com/coinbase-co-founder-ethereum-blow-past-bitcoin/

They want to control the future of digital currencies so bad, once they found out the Core team wasn't interested in being controlled and they weren't able to force their altcoin clone on the community, they've found a project they can buy control of and are now pushing that over Bitcoin.  These people don't have the community's best interests in mind.  They want to rape digital currencies for profit and maintain control.  Nobody in the Bitcoin community should be sending them any business or using any of their services.  They are an embarrassment to what Bitcoin stands for.


Title: Re: Coinbase just scammed me of 10k usd?
Post by: bittrojan on May 25, 2016, 06:11:48 PM
If there were a single company that could be labeled the most evil and destructive to what Bitcoin represents, it would be Coinbase.
if Legendary member said like that,i will believe,and now i start leaving coinbase as main wallet to store my bitcoins,i really afraid coinbase do more mistake,after i can't send any bitcoin when i would to recharge my smartphone.


Title: Re: Coinbase just scammed me of 10k usd?
Post by: cjmoles on May 25, 2016, 08:50:24 PM
It looks like this is just the tip of the iceberg.  Coinbase's response, in this case, seems to be diversionary in nature;  they need more time to figure out what hell they're going to do.  That's the problem in dealing with centralized institutions....

My advice in dealing with these offchain ledgers is to keep records, maintain a paper and communication trail....you may need them later. They're will be more to come....mark my words!


Title: Re: Coinbase just scammed me of 10k usd?
Post by: GreenBits on May 25, 2016, 09:21:20 PM
How is this even legal? A company can just decide to hold my money for no reason at all? Or lie about it taking 10 business days? Do I have any recourse here?
Recourse?  Are you kidding?  There is a very good chance that money is gone forever.  Coinbase is pulling a Mt Gox these days.  More and more money is getting stuck in the cracks.  They have no more money to pay employees and some are now working for 'free'.  I think it is soon over for them.  If you can, get your money out now.  When this started happening at MtGox people didn't listen and lost everything.   Don't let that happen to you.

I'm interested in this. Not calling you out, doubting the veracity of that statement I mean, but did you see something somewhere saying that employees weren't getting paid? If so, this is indeed concerning, this seems to be the omnipresent straw that lands right before the camel's back break. This happened at both Gox and Neobee right before they kicked the bucket.

Link me please, if you can? Appreciate you in advance bro.


Title: Re: Coinbase just scammed me of 10k usd?
Post by: OROBTC on May 25, 2016, 10:19:22 PM
...

ccs5t

I now feel a little better that Circle was easier for me to set up my account, and that Coinbase never helped me do so.  My limit is currently $300 / week to purchase BTC.  I might be able to get then to raise it if I want.

Good luck, whatever the circumstances.  I would think there is a chance you may get your money back or BTC.


Title: Re: Coinbase just scammed me of 10k usd?
Post by: Wapinter on May 25, 2016, 10:35:39 PM
... my orders were being blocked by my bank, which I dealt with and resolved.

Your bank blocked payments to Coinbase and that probably makes you look like a scammer. I am no fan of Coinbase, but your problem was caused by you or your bank, and not Coinbase. Furthermore, whether you like it or not, refunds are slow because the banking system is slow.


They can send him bitcoins,which of course is faster,instead of refunds if they have bonafide intentions.The op says he is an old customer.He should be treated with quick response


Title: Re: Coinbase just scammed me of 10k usd?
Post by: 7788bitcoin on May 26, 2016, 01:46:37 AM
Really upsetting to know that Coinbase is getting into more and more troubles. I hope their re-branding is not going to compromise the reputation (if any) that they have built over the years.


Title: Re: Coinbase just scammed me of 10k usd?
Post by: fenican on May 26, 2016, 02:25:06 AM
I have never had a problem with Coinbase - very fast and always accurate. Most of the complaints are probably due to the archaic ACH system not Coinbase specific issues.


Title: Re: Coinbase just scammed me of 10k usd?
Post by: Stringer Bell on May 26, 2016, 04:05:06 PM
If there were a single company that could be labeled the most evil and destructive to what Bitcoin represents, it would be Coinbase.

Exhibit A: http://www.coindesk.com/coinbase-co-founder-ethereum-blow-past-bitcoin/

They want to control the future of digital currencies so bad, once they found out the Core team wasn't interested in being controlled and they weren't able to force their altcoin clone on the community, they've found a project they can buy control of and are now pushing that over Bitcoin.  These people don't have the community's best interests in mind.  They want to rape digital currencies for profit and maintain control.  Nobody in the Bitcoin community should be sending them any business or using any of their services.  They are an embarrassment to what Bitcoin stands for.

I agree. I resolved not to use or recommend them anymore 1-2 years back. They certainly don't have Bitcoin's interest at heart. They are either just very greedy and short-sighted, or have some other agenda.


Title: Re: Coinbase just scammed me of 10k usd?
Post by: Jemzx00 on May 26, 2016, 04:38:22 PM
Actually this isn't the first complaint on coinbase, on how they stole money to people without any clear explanation and then leaving the victim hanging. Anyway if you will do something like that better buy small but many times and put it in blockchain. But anyways you can't trust anyone on the internet.


Title: Re: Coinbase just scammed me of 10k usd?
Post by: socks435 on May 26, 2016, 04:44:26 PM
But for me never had experience yet those problem in my account but heard many times that some account lock due to bitcoin is from a gambling site.. and didnt recover their money..
Until now theres no news about this issue.. thats why i change my wallet from coinbase to electrum..


Title: Re: Coinbase just scammed me of 10k usd?
Post by: equator on May 26, 2016, 04:58:46 PM
But for me never had experience yet those problem in my account but heard many times that some account lock due to bitcoin is from a gambling site.. and didnt recover their money..
Until now theres no news about this issue.. thats why i change my wallet from coinbase to electrum..

I am also using coinbase for more than 2 yrs and did not faced any problem but i am not purchasing bitcoins as my country is not supported for trading in coinbase so i just buy from other exchange and deposit in coinbase and do trading and gambling, but after reading your comment i think i also have to be carefull in gambling to use this account.


Title: Re: Coinbase just scammed me of 10k usd?
Post by: tiffyroman on May 26, 2016, 05:09:12 PM
I've been seeing quite a lot of reports and rages like these, which is quite alarming for all of us bitcoin users, especially for us who use Coinbase. This wasn't the first post even. I've seen probably around 3 or more others threads like this and this probably isn't going to be the last one.

I don't have any idea what to go with but you can probably wait for 10 business days, although prepare legal statements that may help you. I'm not very educated with legalities and stuff so better call on a lawyer and ask for help.


Title: Re: Coinbase just scammed me of 10k usd?
Post by: mindrust on May 26, 2016, 05:14:36 PM
Smells like Gox spirit. It was gox then cryptsy and it seems like coinbase is the next one. People are trusting those online exchanges too much. I never hold  more than a couple hundred bucks in an online exchange site. It is not safe. If you want to hold bitcoins, hold it in your own wallet. If you want to hold FIAT, hold it in a bank (banks are not safe neither i know but mostly safer than an exchange site which you don't know a thing about its owner and they usually operate in a foreign country which makes things harder.)


Title: Re: Coinbase just scammed me of 10k usd?
Post by: BitcoinBabbler on May 26, 2016, 05:18:00 PM
Blockchain is the safest and the best way to store bitcoins. i would suggest you to change your btc wallet. Moreover their new wallet looks uber cool and has three layer protection!


Title: Re: Coinbase just scammed me of 10k usd?
Post by: BellaBitBit on May 26, 2016, 05:38:53 PM
If there were a single company that could be labeled the most evil and destructive to what Bitcoin represents, it would be Coinbase.

i choose Mtgox.

haha.  I am not sure I would say that CoinBase is the most evil either.  I have not had a problem with Coinbase and have actually enjoyed my experience there with customer service and overall functionality.

As for the title OP - maybe use the word "scammed" when referring to an entity after you have proven they have actually done something.


Title: Re: Coinbase just scammed me of 10k usd?
Post by: MWesterweele on June 01, 2016, 02:25:56 AM
I've been reading so many threads about coinbase being a scam but i cant prove it at all because it's not happening to me.But then if that thing is true you can file a case against to their company if they will not refund the money tgey get from you.And after doing that better to use another wallet like xapo or any other wallets out there


Title: Re: Coinbase just scammed me of 10k usd?
Post by: Nowl1935 on June 01, 2016, 04:46:08 AM
Coinbase isnt scam I my self tried buying their bitcoin, and the transaction is successful . Try to contact their support and submit this issue. They must reply cause they bring you this trouble


Title: Re: Coinbase just scammed me of 10k usd?
Post by: CryptoVision on June 01, 2016, 05:17:39 AM
If it's true, we have serious problems in cryptoland. You have to try the support again.


Title: Re: Coinbase just scammed me of 10k usd?
Post by: franky1 on June 01, 2016, 05:44:50 AM
seems the OPs issue has been resolved because he has just thrown over 5bitcoin at some shitcoin.
I sent 5.8 btc to the ICO and I only have 26837 waves. That seems less than I should have gotten. Is something up?


Title: Re: Coinbase just scammed me of 10k usd?
Post by: davis196 on June 01, 2016, 05:46:48 AM
I have been going back and forth with coinbase for the last 2 weeks trying to buy more BTC. They claimed my orders were being blocked by my bank, which I dealt with and resolved. Anyway last week two separate charges of 5k each were pulled from my bank account with zero BTC give to me. So my bank wasn't the one blocking the charges and Coinbase just decided to take my money.

I received an automated response that I should get a refund within 3-4 days. After dealing with the extremely unhelpful customer service guy, Alex I was told today to check back in with him in 10 business days. What does that even mean? 10 business days from when? How can they just decide to hold on to $10,000 and leave me hanging? I am shocked a business can act this dishonest to a customer of several years. What can I do here? I can't afford to just lose $10,000

I`m sorry about your case.Many people say that the end of Coinbase is near and they will bankrupt.

I`ve deleted all my coinbase wallets before 5 months,because i had a login issue.

The coinbase customer support isn`t very helpful indeed.


Title: Re: Coinbase just scammed me of 10k usd?
Post by: avikz on June 01, 2016, 05:54:52 AM
I was expecting such kind of news sooner and later when coinbase problem surfaced.

Thanks to God, I have transferred all my BTC from coinbase to another wallet. I feel coinbase is going to be closed soon and that will create a lot of problem in BTC market.


Title: Re: Coinbase just scammed me of 10k usd?
Post by: nanonymousx on June 01, 2016, 06:01:31 AM
If there were a single company that could be labeled the most evil and destructive to what Bitcoin represents, it would be Coinbase.

i choose Mtgox.

Me too. Mt Gox has been worst.
Coinbase make buying Bitcoin easy for average Joe like me.


Title: Re: Coinbase just scammed me of 10k usd?
Post by: NorrisK on June 01, 2016, 06:04:42 AM
A few bad experiences shouldn't be called the end of coinbase...

Yes, it sucks very hard, but I'm sure they will work it out if you stay patient and polite. You can provide proof through bank statements that you have actually send the fiat to their account, so there is no way for them to ignore that.

Remember, stay calm. By getting angry you only get resistance from them.


Title: Re: Coinbase just scammed me of 10k usd?
Post by: HarryKPeters on June 01, 2016, 02:46:19 PM
Indeed I still think coinbase is trusted and good they maybe sometimes made mistakes but mostly they are also fixing this and are helping a lot of people.


Title: Re: Coinbase just scammed me of 10k usd?
Post by: phreaky on June 01, 2016, 08:34:07 PM
Indeed I still think coinbase is trusted and good they maybe sometimes made mistakes but mostly they are also fixing this and are helping a lot of people.

I also think that its just a matter of time before they will help you to get this right, they had some issues bit mostly they ar indeed also fixing it.
Its just a matter of time beforw they will help you.


Title: Re: Coinbase just scammed me of 10k usd?
Post by: worhiper_-_ on June 01, 2016, 08:40:30 PM
Op, have you consulted with your bank? My bank has been really helpful at times that I was in need. Even if they're unable to help directly by reversing the transaction, they four refer you to a suitable course of legal action.


Title: Re: Coinbase just scammed me of 10k usd?
Post by: arwin100 on June 02, 2016, 04:24:04 AM
Indeed I still think coinbase is trusted and good they maybe sometimes made mistakes but mostly they are also fixing this and are helping a lot of people.

Yes coinbase is trusted i use it really for many months and for that i dont really face any problem with it and still using it today i think it is some error happen there maybe try contact the support of coinbase maybe it can help, for this serious matters i dont think they well do scamming since many people use their wallet and this problem can ruin their wallet and it can give bad impression to wallet users,  so by that contact support and do legal things so they can fix it for you. 


Title: Re: Coinbase just scammed me of 10k usd?
Post by: Digital_Lord on June 02, 2016, 05:13:35 AM
Indeed I still think coinbase is trusted and good they maybe sometimes made mistakes but mostly they are also fixing this and are helping a lot of people.

Coinbase was trusted for me also, I haven't used coinbase for buy bitcoin, but I used  only the wallet of coinbase to storing some of my btc there, and I never faced any issue their. I don't know what happened with OP, how he lost 10k usd, by the way I left coinbase while a ago, may be they are now started to scam users. if so then this is very bad thing.


Title: Re: Coinbase just scammed me of 10k usd?
Post by: LegendaryMiner on June 02, 2016, 10:11:52 PM
Try the support again, I don't think Coinbase will want to compromise the reputation level of the service.


Title: Re: Coinbase just scammed me of 10k usd?
Post by: vitod on June 02, 2016, 10:16:28 PM
10k usd? Hope you get your money back man. Keep calling them until they don't release your money.


Title: Re: Coinbase just scammed me of 10k usd?
Post by: Anarchy101 on June 03, 2016, 04:23:23 PM
How is this even legal? A company can just decide to hold my money for no reason at all? Or lie about it taking 10 business days? Do I have any recourse here?

Another one is Paypal. They recently had to pay an average of $10 to the customers accounts whom they held fiat funds for periods longer than anticipated. They can afford to do this, because they fine vs how much money they make on that money used is more than what the fine is.


Title: Re: Coinbase just scammed me of 10k usd?
Post by: actmyname on June 04, 2016, 02:29:33 PM
Blockchain is the safest and the best way to store bitcoins. i would suggest you to change your btc wallet. Moreover their new wallet looks uber cool and has three layer protection!
Having a desktop wallet beats all online wallets in terms of security. You should be trusted with your own money - don't let other companies control your funds.


Title: Re: Coinbase just scammed me of 10k usd?
Post by: Newcoins2020 on June 05, 2016, 12:48:18 PM
Blockchain is the safest and the best way to store bitcoins. i would suggest you to change your btc wallet. Moreover their new wallet looks uber cool and has three layer protection!
Having a desktop wallet beats all online wallets in terms of security. You should be trusted with your own money - don't let other companies control your funds.

True alltough sometimes it's good to have your bitcoins available without your wallet (if you can't afford a trezor f.e). Then coinbase and blockchain seems to be good alternatives.
With both of them i haven't encountered any problems like OP did.


Title: Re: Coinbase just scammed me of 10k usd?
Post by: Daneric on June 05, 2016, 01:00:12 PM
I have heard several complain from people in regard to Coinbase. Is there something brewing that we don't know?, how can they hold a persons fund without any explanation?. Another person complained that his account was closed because he withdrew funds from a gambling site to coinbase. is this really justified?. I think the writing is on the wall and those of us who are using coinbase wallet should read it. it's time we moved all our funds to another wallet, i can't wait for a disaster.


Title: Re: Coinbase just scammed me of 10k usd?
Post by: Nubitcoinerr on June 10, 2016, 06:00:49 PM
Coinbase recently just canceled my purchases after taking the money out of my bank for several days lol. Is this some kind of a joke?


Title: Re: Coinbase just scammed me of 10k usd?
Post by: mayax on June 12, 2016, 11:47:40 PM
Coinbase recently just canceled my purchases after taking the money out of my bank for several days lol. Is this some kind of a joke?

did you call them? :)


Title: Re: Coinbase just scammed me of 10k usd?
Post by: iv4n on June 12, 2016, 11:52:11 PM
Indeed I still think coinbase is trusted and good they maybe sometimes made mistakes but mostly they are also fixing this and are helping a lot of people.

I agree with you about this, I still think they are trusted enough and this little mistakes probably happen. As I know they sort their problems fast so maybe OP is just don't have patience. I understand him, cause for that money I would like things to happen fast, and every waiting would drive me crazy.

So I hope they will solve this problem, and that OP will inform us here about his situation. Its always good to be aware of things that happen on internet, with big and small services. That can help people when choose to whom to trust.


Title: Re: Coinbase just scammed me of 10k usd?
Post by: Shinseiten on July 17, 2016, 01:27:18 PM
I was employed by an ecommerce using coinbase and I had so many terrible surprises from them and from their criminal-like support that I am not surprised by this problems.
Think about the problems that an ecommerce can have if it suddenly stop receveing notifications of users payments... yes, it happened, thanks coinbase and your modus operandi of "hide the problems under the carpet and no one will ever know"  >:(