Bitcoin Forum

Sent bitinstant money to wrong number. I was sopose to spend cash to my mtgox account 201323 but it was sent to 201322. Is there anything can be done??!

Write up a support ticket to MtGox with as much detail about the transaction as possible.  Hopefully they can verify it and correct it on their end.

Contact MtGox with the information, the transaction amount, etc.  MtGox will have your money, so your best bet is with their support team...  ;)

I've always had  trouble with mtgox support.

I contacted them. Fingers crossed.

If it would have been me I'd been like hell ya I just got free money.

Then you honestly don't deserve a penny of it back.

That's a pretty dishonest thing to do. I would say one day you'll get yours but perhaps you're going to right... this...second.

Calm down that was a joke. I've been emailin them since then, because a Japanese law they can't take the money out themselves and they are not getting a reply from the owner of the account. So far it doesn't look good :(

 :D

Yet another example of why those accounts need a check digit.

Yup I believe that suggestion was made two years ago when the first case like this happened.   Maybe when coinlabs takes over their deep pocketed investors can afford the cost of adding an extra digit. :)

I had the same issue...mtgox couldnt do much because the funds hadnt gone through to the user id . Bitinstant contacted me immediately the next morning and fixed the situation promptly!

Has it been corrected yet?

No it hasn't been corrected, mtgox is working with bitinstant to fix the problem so they say it takes times. Mtgox is the only one actually emailing me back so they have good customer service I do believe they are trying for me.

In the future try another exchange perhaps? Gox has spooked me ever since the hack.

Bitinstant said they've done all they can do and mt gox says they are waiting for an update from the other account holder. I wonder how long this will take... :(

Best of luck man!

I was told by my gox today that the other account has exchanged my funds for bitcoins and the only thing I can do now is file a police report. What a joke. Bitinstant assured me that my funds had been frozen in the other person's account.

That sucks.

Do it, seriously.

MtGox knows who this person is.  A subpoena from police would acquire said data.  You could then bring a civil suit against whoever it is to regain your losses, while a district attorney could potentially bring a lawsuit against the person for theft (which it is - you can't just take money from an accounting error if it doesn't belong to you).

Agree with spike, they should have this guys information.
How much was it exactly?

If they are even in the same country.