Bitcoin Forum

Economy => Service Discussion => Topic started by: SgtSpike on March 19, 2013, 05:51:34 PM



Title: What happens to MtGox account if a yubikey is lost/stolen/broken/etc?
Post by: SgtSpike on March 19, 2013, 05:51:34 PM
Just curious, what happens to a person's MtGox account if their yubikey is lost/stolen/broken/etc?  I'm assuming they would have to contact MtGox support and prove ownership of the account or something?  Has anyone had this happen?


Title: Re: What happens to MtGox account if a yubikey is lost/stolen/broken/etc?
Post by: Amitabh S on March 19, 2013, 07:13:00 PM
Thats why its always good to have google authenticator also enabled for all the operations for which you need a Yubikey. Do it now.


Title: Re: What happens to MtGox account if a yubikey is lost/stolen/broken/etc?
Post by: Bitcoinfly on March 20, 2013, 08:00:24 PM
Thats why its always good to have google authenticator also enabled for all the operations for which you need a Yubikey. Do it now.

What if someone doesn't use google at all?


Title: Re: What happens to MtGox account if a yubikey is lost/stolen/broken/etc?
Post by: 🏰 TradeFortress 🏰 on March 21, 2013, 09:44:34 AM
Google Authenticator can be used fully offline, google doesn't control anything


Title: Re: What happens to MtGox account if a yubikey is lost/stolen/broken/etc?
Post by: Maged on March 21, 2013, 04:16:04 PM
Just curious, what happens to a person's MtGox account if their yubikey is lost/stolen/broken/etc?  I'm assuming they would have to contact MtGox support and prove ownership of the account or something?  Has anyone had this happen?
If they've verified with MtGox in the past, if I remember correctly, they'll have to go through the same process to reclaim the account. That and/or they have to buy another Yubikey and have it sent to the same address as the last one. Either way, it's apparently a pain. (not that that is a bad thing)


Title: Re: What happens to MtGox account if a yubikey is lost/stolen/broken/etc?
Post by: Stapleddiet on March 22, 2013, 12:57:20 AM
I asked this question some time back and was told to give them the details of the last three trades I made with them and all would be good. Though I have not tried it.