Title: [2016-7-26]UK startup SpectroCoin is rebranding and plans to update wallets Post by: BitcoinXio on July 26, 2016, 05:45:19 PM London, UK based bitcoin exchange and wallet startup SpectroCoin has announced that they are re-branding their entire website, with a new logo and design. The re-branding also includes new tools and services.
Read more: http://bitcoinx.io/news/articles/uk-startup-spectrocoin-is-rebranding-and-plans-to-update-wallets-to-support-debit-cards/ Title: Re: [2016-7-26]UK startup SpectroCoin is rebranding and plans to update wallets Post by: lankyman on June 02, 2017, 04:04:46 PM This service appears to be a scam to me, i have tried to call the office number and all i get is a beeping sound.
I am also chatting to Adele and she can not explain to me the steps involved in exchanging BTC to ZAR and then how you transfer that in to a local bank in South Africa. My recent and only live chat below: =========================== SpectroCoin live chat AdeleSupport Agent Adele Hello. How may I help you? James hello James sorry to keep you waiting, i went to make tea quick. Adele It is fine Smiley James I would like to know if this service is for me or not I need to understand in baby steps how to sell bitcoin? If i have bitcoin and would like to exchange it to my currency and then send it to my bank can i do this? The most cost effective way please, this important to me because i am not wealthy Adele Yes. If you have bitcoins, you can exchange them to other currencies and transfer to your bank. Are you verified? James Okay So can we confirm if i have the correct requirements? I would like to make 100% sure this is not expensive in fees and that i can exchange to my currency and then how to send to my bank Adele In order to be able to do it, you need to verify your profile James okay , but i a, not ready to verify anything yet until i know that i can do this I am not able to verify as yet because i would like to know that i can indeed exchange to my currency and then transfer it to my bank with your facility. Adele You can. The customers from South Africa can verify their accounts, deposit and withdraw money and get our debit cards James I am looking for the steps involved and what fees are involved btc to zar - fees? Adele There is no such thing as fixed fee. It can be calculated in BTC selling form here: https://spectrocoin.com/en/sell/btc.html The reverse process is here: https://spectrocoin.com/en/buy/btc.html The currencies we support: GBP, USD, EUR James and ZAR ? Adele No. You can deposit money from ZAR credit/debit card, but it will be exchanged during the transaction James Doesnt sound like i want this service Poor support if you ask me I want to exchange my BTC to ZAR and withdraw it u need to be able to answer that question else i am not interested Adele You can do it, but withdrawal will still be in GBP, USD, or EUR James How can i verify if you cant explain to me in simple steps how the process works and if there is no shortfall. I am trying to call the office +442037695474 The phone does not ring Adele Sorry, I need to chat with 7 people at the same time in this job. Please specify which part is not understandable to you? Also, the office hours are finished. Nobody will answer the phone till Monday James after withdrawal to GBP, USD, or EUR then can i transfer to my bank which is ZAR it is 3:30 PM ? office is closed? If i go to https://spectrocoin.com/en/sell/btc.html I can see ZAR in receive currency , so i dont understand ? You said i can only exchange to GBP USD EUR Adele Our support team is working in Lithuania, the time zone is different here. It is 17:32 in our country. Yes, you can. The withdrawal is done in EUR, GBP, USD. If your bank support different currencies, it will be exchanged during transaction James But when i exchange on the link i gave you it has an option for ZAR so i dont understand this ,still It is not limited to USD GBP and EUR, this is what i dont understand, it does have an option for ZAR Adele I believe you have created yoursef a ZAR wallet in your account You can exchange money to ZAR Some people like to have various types of currencies James I have actually not got an account so i dont understand what you are telling me. I have not created any wallet Adele But you checked the link? icsoka21@gmail.com this email is registered in our system Once you log in to this site, the account and wallet are created to you James 4:42 pm okay i will try this and see if it works Thanks for your help Adele You are welcome, Apologies I couldn't give you more attention. It is quite busy at these hours |