Bitcoin Forum

Other => Beginners & Help => Topic started by: Hook^ on June 13, 2011, 07:51:27 AM



Title: Anyone have this problem with MtGox?
Post by: Hook^ on June 13, 2011, 07:51:27 AM
When I go to add bitcoins to my account at MtGox, it is supposed to provide a wallet number to transfer to.  But the page just refreshes for me when I click the button, with no address showing up.


Title: Re: Anyone have this problem with MtGox?
Post by: Lowtax on June 13, 2011, 08:05:53 AM
It's a popup


Title: Re: Anyone have this problem with MtGox?
Post by: Hook^ on June 13, 2011, 09:33:15 AM
It's a popup

Yeah, I turn pop-up blocker off, and even hold down ctrl-shift.  No difference, and nothing pops up.


Title: Re: Anyone have this problem with MtGox?
Post by: Alex Beckenham on June 13, 2011, 09:37:02 AM
Tell us all what browser you're using, and what version. It might help.



Title: Re: Anyone have this problem with MtGox?
Post by: Morna on June 13, 2011, 09:44:00 AM
Maybe u should log it with support@mtgox.com ?


Title: Re: Anyone have this problem with MtGox?
Post by: allocater on June 13, 2011, 10:00:37 AM
the address is supposed to be on the very top, maybe you overlooked it?


Title: Re: Anyone have this problem with MtGox?
Post by: haydent on June 13, 2011, 10:26:41 AM
its not a true popup as such but a ajax request loaded in a css/js modal


Title: Re: Anyone have this problem with MtGox?
Post by: Hook^ on June 13, 2011, 10:04:23 PM
Maybe u should log it with support@mtgox.com ?
I logged it with info@mtgox.com, and they created a support ticket.  But I haven't heard back since.  That was about 20 hours ago.

I am just running standard IE 8, latest upgrades.


Title: Re: Anyone have this problem with MtGox?
Post by: Hook^ on June 13, 2011, 10:30:56 PM
Maybe u should log it with support@mtgox.com ?
I logged it with info@mtgox.com, and they created a support ticket.  But I haven't heard back since.  That was about 20 hours ago.

I am just running standard IE 8, latest upgrades.
Well I tried it on my friend's Firefox, and it works, so it is a problem with my browser.


Title: Re: Anyone have this problem with MtGox?
Post by: AstuteTrader on June 13, 2011, 10:33:43 PM
How can we trust MtGox? I feel like they could manipulate the market...


Title: Re: Anyone have this problem with MtGox?
Post by: duckfeet on June 14, 2011, 06:31:58 AM
yeah: check yer extensions too: turn off adblock, and then go to tools, depending on browser, and for this site anyway, make sure 'block popups' is not clicked...


Title: Re: Anyone have this problem with MtGox?
Post by: done on June 14, 2011, 06:35:41 AM
Good luck with that issue


Title: Re: Anyone have this problem with MtGox?
Post by: loceff13 on June 14, 2011, 07:24:26 AM
How can we trust MtGox? I feel like they could manipulate the market...

It's in their best interests to keep a good reputation (transaction fees)