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Title: BTC-E support needed Post by: ArpFlush on April 04, 2013, 12:54:41 PM Hi all,
I just got an account at btc-e.com and deposited 0.02 BTC. Since I don't see it reflected in my BTC account over there, I like to know if there is a minimum deposit at BTC-E. I asked support but they don't seem to answer... :'( and I haven't found any FAQ's... Does anyone have good experiences or walkthroughs voor this website? Many thanks! Title: Re: BTC-E support needed Post by: Come-from-Beyond on April 04, 2013, 12:56:36 PM Hi all, I just got an account at btc-e.com and deposited 0.02 BTC. Since I don't see it reflected in my BTC account over there, I like to know if there is a minimum deposit at BTC-E. I asked support but they don't seem to answer... :'( and I haven't found any FAQ's... Does anyone have good experiences or walkthroughs voor this website? Many thanks! It waits for 3 confirmations. Title: Re: BTC-E support needed Post by: elebit on April 04, 2013, 01:33:40 PM How long did you wait? Transfers can take a very long time if you didn't pay any transaction fee.
This is a kind of anti-spam scheme, you should not be able to spam the system with many small transactions. Title: Re: BTC-E support needed Post by: ArpFlush on April 04, 2013, 01:35:14 PM I did it yesterday (before noon i think). And indeed, I don't think I paid this transaction fee.
Title: Re: BTC-E support needed Post by: Come-from-Beyond on April 04, 2013, 01:51:44 PM I did it yesterday (before noon i think). And indeed, I don't think I paid this transaction fee. Go to http://blockchain.info and type ur deposit address in the search box. Title: Re: BTC-E support needed Post by: elebit on April 04, 2013, 01:54:13 PM If you have the transaction id you can search for it at Blockexplorer and see if it was included in the blockchain. Or you could just view the recipient address and look for it there.
In case it is visible there (and got > 6 confirmations), then it's time to go to BTC-E support with the transaction id and ask why it's not reflected in your balance. But if it's not in the blockchain, which is most likely, it practically doesn't exist. That would mean no miner picked up your transaction to include it (which is what the fee helps with). In that case just keep waiting. It's not unheard of that small transcation without fees can take several days to clear. Title: Re: BTC-E support needed Post by: ArpFlush on April 04, 2013, 02:21:55 PM Hm, the transaction details say:
My Multibit wallet says: Status: not seen in chain Transaction details: Short link: http://blockexplorer.com/t/AyBRKhyFC Hash?: 04891246f99ef789318b47b7dc429d333bd3bfdad69e584487cfff67f1d3d910 Appeared in block 229608 (2013-04-04 07:07:01) Number of inputs?: 31 (Jump to inputs) Total BTC in?: 0.0233 Number of outputs: 2 (Jump to outputs) Total BTC out?: 0.0232 Size?: 5.662 kilobytes Fee?: 0.0001 I don't understand "zip" of block explorer, but apparentely I did pay a fee and I got 56 confirmations as I look in Blockchain.info http://blockchain.info/tx-index/04891246f99ef789318b47b7dc429d333bd3bfdad69e584487cfff67f1d3d910 Title: Re: BTC-E support needed Post by: elebit on April 04, 2013, 10:23:17 PM Looks good. Is 13Aeon your BTC-E address? But the 0.023 BTC was never added to your account balance over there? In that case I think you should send the above transaction id to BTC-E support and ask why it was not credited.
Title: Re: BTC-E support needed Post by: ArpFlush on April 05, 2013, 07:19:08 AM Yep and today I see my account at BTC-E is credited :) Thank you all for the advice!
Title: Re: BTC-E support needed Post by: BigBlackSharpie on April 06, 2013, 02:50:23 AM Yep and today I see my account at BTC-E is credited :) Thank you all for the advice! I notice they charge 0.01 bitcoins to withdrawl money - something to keep in mind I was surprised to find out |