Bitcoin Forum

Economy => Exchanges => Topic started by: Blazed on November 09, 2016, 01:04:37 AM



Title: Shapeshift - Good Experience
Post by: Blazed on November 09, 2016, 01:04:37 AM
I just got screwed using Shapeshift so be careful. I sent them 1BTC for an exchange and it took them 27 hours to finally send my coins. During the 27 hours, the price slipped and it cost me .15BTC. First I was told they would refund my BTC, but then after 27 hours the transfer went through... They made easily $100 off of that trade.


Trade Link - https://shapeshift.io/#/status/d5ed3e9e-4e40-4640-92eb-5fe44782c7a3

Funds hitting the blockchain 27 hours later (still not confirmed) - https://explorer.lisk.io/tx/149557272591161893


Shapeshift fixed me up and added extra for the hassle.



Title: Re: Shapeshift - Bad Experience
Post by: Blazed on November 09, 2016, 09:48:45 PM
Well over 48 hours now and no coins, but Shapeshift is offering me a full refund. I will update once that happens...glad they are making it right. Sucks I missed the Ark bonus 2 times over now  :-[


Title: Re: Shapeshift - Bad Experience
Post by: Blazed on November 10, 2016, 11:03:47 PM
Shapeshift made it right. After that TX failed they refunded me and even added some extra for the hassle. Shapeshift seems to always go above and beyond!