Bitcoin Forum

Now this I cant understand...

A friend and I decided to start playing on a new site after all those good poker rooms shut down, and found, Betcoin.ag.

He's a casual player, I'm more serious (bad, but serious) player.

So I'm playing a couple months, just re-deposited a 4th time, threw 136 on it cuz I was planning on doing bigish bets.

Anyways, I'm in the middle of a tournament when I get the message saying my account is blocked/locked. Contact support.

I contacted them, and they seemed to have blocked my account due to multiple account use. I have only one account and have played on only one account, but my friend has visited a few times before and used my laptop to check his balance, and play some games while I had to work. There have even been a couple rare times where we both want to play in same game, or even at the same house, but we are obviously competitive... There's never been any chip dumping, strange plays, or anything like that between us two.

THE ONLY transfer ever requested, was for 8.12mtbc to be transferred to my friends account tonight, because I felt giving. and hours later in the middle of a tourny, banned...

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Now I can see this if I was a first time depositor, maybe. or If there was enough indication that I'm cheating, and its so unbelievably frustrating when you want to play on the site, you make a rather bigger RE-deposite than usual, and then the account is banned the same night. Obviously I liked your site, I want to support it, I nor have my friend ever accumulated enough chips for a withdrawal, but we'd like to try. Why would they want to hit n run me for 136 chips??

I contacted support, they said the have records of us using the same ip's in the same game (VERY possible it has happened) and used the same computer to log in and play [at different times], but never mentioned cheating, just that we had to send in our ID's to get the issue resolved. Both sent our ID's in, his account was never locked, I'm waiting on a response email, not expecting great result...

So, you are saying you live in house with your friend and you are both playing on same laptop 2 accounts? And you tipped friends account from the same laptop from the same IP and the same house? I am sorry, but i think every site where you may have only 1 account would ban you for this.


If you both sent ID's i don't see problem then, you just need to wait for support to answer, and if they unlock your account i would ask them to refund you tournament ticket.

Of course they could be suspecting collusion but if there's no records of strange plays whatsoever I think the ban is also unjustified. I hope they will address this properly and if there's nothing suspicious found, they should of course unban your account. Still, it's probably best to only use your personal account next time and not let others' use theirs.

So, you are saying you live in house with your friend and you are both playing on same laptop 2 accounts? And you tipped friends account from the same laptop from the same IP and the same house? I am sorry, but i think every site where you may have only 1 account would ban you for this.


If you both sent ID's i don't see problem then, you just need to wait for support to answer, and if they unlock your account i would ask them to refund you tournament ticket.

[/quote]

They refunded it, all is well, just never heard of something like this happening before. I'll probably remove this embarrassing rage post

well, i've playing poker there and never had any problem.
im sure support will solve the problem, if what you claim is indeed true.

if two accounts access their website from the same computer(MAC) and same place(IP), to them, it's multiple accounts and the same user.

This is the site that had a signature campaign in the past that were getting it's campaigners tagged by other members.
Sorry to the other one that I accused of doing this. :-X
 Luptin addressed this in the thread already.

I don't doubt it really happened. Now you just need to wait their reply about your IDs. All you coul do you already did, just wait and see the result now... Next time, don't let your friend use the same laptop you use to avoind from problems later.

I commend Betcoin for their actions. Collusion has become a common cheating method in internet poker maybe more in bitcoin poker sites because they do not collect any ID or documents from their players. It is in their terms of service that they have the right to block accounts and freeze funds if they suspect you of various forms of cheating. If you have not done anything then prove it. Most of the time it is the case where players have really cheated and was caught red handed.

It is good to know Betcoin is doing their job.

You can lock this thread.
Just advice, don't use same IP to open even your friends account, its have no consequence, and you was calculated have multiple account. for future advice, if you haven't done with contact support(no reply for more days), you can complaint here to take an advice.

I've never heard of Betcoin asking for people's IDs.  You know their backend databases have been compromised/sold to scammers in the past right?  Do you have proof of them asking you to send in your ID?  This could be very very very bad.

I doubt Betcoin itself asks for ID.  Most likely the reason they had to submit ID was because they played from the same computer on WPN tournaments and it's most likely a WPN policy for one to verify his/her identity.  This is a good protocol and definitely ensures the safety of the tournaments.

Also the rest of your statement is complete FUD.  During that time, Betcoin wasn't the only site that had some of the player's data compromised.  There were no personal data.  Most likely a service that most of the large BTC casinos use was compromised because it all happened around the same time.

/thread.

This post would probably belong under the service discussion subforum instead of this one, you might be able to ask a mod to move it.

1. He said "Betcoin asked for my ID".  But that makes no sense.  Betcoin, nor WPN, knows this person's name/address, so there's nothing to check the ID against.  How could it be a "WPN policy" if Betcoin has never asked for anyone else's ID?  Are you saying that Betcoin is going to start doxxing customers?  Is that your official statement?

2.  People's emails were given away with usernames attached.  This can not be refuted, as nearly every user reported receiving personalized phishing emails.  There is no way for someone to know that Email address A corresponds to Betcoin user name B unless they had access to private personal data.  This is also the first time I'm hearing the "it wasn't just us!" defense...that's a new one.  Did Jessica White put you up to that one?  Ok, I'll play along.  What other sites had their data compromised?  Did their users receive phishing emails every week that corresponded to personal details carried by the site(s)?  Did those emails stop once people started getting suspicious that the emails contained personal data that a list of email addresses couldn't contain?  Keep in mind that I'll be checking your answer so double and even triple check your lies before you post them!

/shillshit

Next time id suggest using a vpn, one that don't have shared ip's so you can always use different ip's.
One uses the normal home ip the other uses the vpn, just always use that same connection because you don't really wanna get banned.

Well, that's good to hear things got resolved for you positively. The activity you described with you and your friend with the same cpu/IP address, playing in the same games, etc obviously raised a red flag. And while everything seems to have turned out alright even though you had to submit your ID and go through the process of getting cleared, at least you know Betcoin.ag is looking out for shady activity.

They may not be perfect, but it's good to know Betcoin has a system in place for monitoring and catching possible cheaters. Despite some considering me a "shill," Betcoin's pro-activeness in these types of situations should give people some amount of confidence in the site. But of course, the haters will always see things differently.

Persecution complex like whoa.

Riddle me this tho: how is asking for someone's ID on an anon site going to catch a possible cheater?  They don't know who anyone is!  Even if someone WAS cheating, how does looking at their ID prove anything?  "Oh, your name is John Smith, well nobody named John Smith could ever cheat, so you're free to go!"

Persecution complex? LOL, I think you may have me confused with some wussified liberal Hilary supporter or something. My mention of some considering me a shill was just me being facetious and more of a prediction even though I have in fact been called a shill (Hi, Twitchy  ;)). Trust me, I've been called worse things in my life and have never cried over any of them, lol. Damn, now you'll prolly label me as defensive. Oh well.

To answer your riddle, I have no idea how asking for someone's ID on a site is going to catch a possible cheater to be honest. I don't think I claimed that it was possible to do so. If that is what you inferred from my post, well, I don't know what to tell you. Anyway, my point was simply that you can poo-poo on them all you want, but at least it seems Betcoin.ag has some kind of system in place to monitor and catch possible cheaters - eg, locking accounts when the red flags go up as a minimum precaution. I would be even more concerned if shady-like activity went on like the OP described in his situation and Betcoin didn't take any kind of action - precautionary or otherwise.

And while I'm here and since you hung the "Persecution complex on me like whoa." I'll go ahead and award you the "College Sophomore complex like whoa." Based not only on this one reply to me, but based on pretty much every post I've seen of yours. You're like that obnoxiously smug college sophomore who after a couple years of college thinks they know everything there is to know in the world and that when it comes to arguments, they think they are the world's greatest prosecution lawyer ever. In the meantime, everyone watching/listening doesn't really quite think that Mr College Sophomore is as clever as he thinks he is. Oh well, I'm sure you can still get a job with game-protect's firm or whatever it is he does. Just kidding, just kidding... or am I?

Glad to see it worked out, you can lock the thread by clicking the "lock thread" button in the bottom left corner.

Wow that's a LOT of typing to say nothing.

You said "
They may not be perfect, but it's good to know Betcoin has a system in place for monitoring and catching possible cheaters. Despite some considering me a "shill," Betcoin's pro-activeness in these types of situations should give people some amount of confidence in the site"

So simply answer the question...how does doxxing players "monitor and catch possible cheaters"? 

I'll gladly admit when I'm wrong...once one of you shills says something to correct me.  Hasn't happened yet.  Oh well, at least your making your pennies trying!

Obvioulsly Betcoin dont need your id and it was a ACR thing duh, since they were playing tournaments when's the last time a tournament was 8.6 mbtc on Betcoin? obv it was acr tourney....

Tinfoil hat goons and retards itt: just google twitchy seal images and look at what comes up lol

https://i.imgur.com/CoDPUF0.png

This is how Betcoin Employees act: using ad hominem attacks like "goons and retards" while not understanding what "acr" and "wpn" is. 

Don't be like this, kids.  Don't play yourself out for pennies.

Lol at accusing me of being an employee rofl... u must be a real degenerate to not be able to win at betcoin

That works till the VPN drops and it looks like they are cheating on the site as one player on two accounts.
As a player it bothers me that we are allowing people to go this route and its one of the reasons bitcoin poker can not be taken seriously.

Every site faces the collusion around players from poorer Countries or the guy with 3-20 accounts in a tourney. Till thise can be addressed we will have little in serious action at the tables.

this is just common practice by any casino with  1 account per person policy
you can't open two accounts from one IP and expect to not get a ban once their security system finds oit out
I am surprised they even compensated you and returned some of the balance
as was stated above,collusion became a major problem in online poker and as a player you would not want
to face a player,his roommate 2 of his cats and  a badger playing vs you at the same table,would you?