Print Page - Was robbed by BitInstant.com

Title: Was robbed by BitInstant.com
Post by: anglik666 on April 09, 2013, 04:11:19 PM

Happened to me today....

I've made transfer/exchange from mt.gox to paypal through bitinstant:
http://imageshack.us/scaled/thumb/580/bitinstant2.jpg (http://imageshack.us/photo/my-images/580/bitinstant2.jpg/)

It went through successfully, also I've got an email:

Code:


Hey there,

This is to notify you that your order has been updated, please find the details below:


Thank you for your transfer to PayPal


OrderID: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx621571
EventID: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx1df6439
DestAccount: anglik666@tlen.pl
QuoteID: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx9a4c1ca5
User: SYSTEM
DestExchange: paypal
eventtype: Order executed
EventSentAt: 1365511202.17
APIResponse: {u'errorCode': u'OK', u'withdrawalErrorCode': u'MANUAL_INTERVENTION_REQUIRED', u'paymentID': 349659}
FundsSent: $270.947648 USD



If you have any questions, feedback or need some help, please do not hesitate to contact us! 
support@bitInstant.com
Telephone: 1.716.712.4846 
Fax: 1.347.223.5251 

Feedback is important to us, please leave us a 2 minute review!
http://www.resellerratings.com/store/survey/BitInstant

Thanks!

The team @ Bitinstant.

And money is somewhere but not my paypal account.
I use paypal for years and know it is INSTANT.
So question is, haw long I have to wait for my money ? They promise 30min max, even deadline was 2 minutes but is now couple of hours and nothing....
Any ideas ?

M.

Title: Re: Was robbed by BitInstant.com
Post by: Mogumodz on April 09, 2013, 04:17:36 PM

Looks like manual intervention required ?

{u'errorCode': u'OK', u'withdrawalErrorCode': u'MANUAL_INTERVENTION_REQUIRED', u'paymentID': 349659}

They are going to be busy after all the media attention, so drop support an email asking nicely for someone to look into it asap.

All the best of luck.

Remember.... keep calm and carry on ;D

Title: Re: Was robbed by BitInstant.com
Post by: whiskers75 on April 09, 2013, 04:18:19 PM

Quote

APIResponse: {u'errorCode': u'OK', u'withdrawalErrorCode': u'MANUAL_INTERVENTION_REQUIRED', u'paymentID': 349659}

Manual intervention is required, by the looks of it. ;)

Title: Re: Was robbed by BitInstant.com
Post by: Mogumodz on April 09, 2013, 04:20:25 PM

Quote from: whiskers75 on April 09, 2013, 04:18:19 PM

Quote

APIResponse: {u'errorCode': u'OK', u'withdrawalErrorCode': u'MANUAL_INTERVENTION_REQUIRED', u'paymentID': 349659}

Manual intervention is required, by the looks of it. ;)

I agree...

Hi five ?

Bitcoin Forum

Other => Beginners & Help => Topic started by: anglik666 on April 09, 2013, 04:11:19 PM