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Other => Beginners & Help => Topic started by: TomTom85 on June 15, 2011, 03:38:46 PM



Title: MTGox Sepa Withdrawals
Post by: TomTom85 on June 15, 2011, 03:38:46 PM
Hello I'm Tom and I want to post here about MT Gox SEPA Withdrawals. Hope that I fullfill the requirements to post in this forum.

I'm waiting for my SEPA withdrawal for five business days now, and I'm a little bit worried, because I read some posts here that some people are also waiting a long time.

Hope I will ever see my money, because the amount would really hurt, if it gets lost.


Title: Re: MTGox Sepa Withdrawals
Post by: TurboK on July 26, 2011, 07:01:08 PM
I'm also waiting since July 15th. Sent 2 emails, only got one short reply asking for account details, but no other response of any kind.


Title: Re: MTGox Sepa Withdrawals
Post by: eliale on July 26, 2011, 07:37:10 PM
The following is from their forum:

https://mtgox.zendesk.com/entries/20287558-euro-transfers-temporarily-frozen

However, last message was talking about the 26th (today)


Title: Re: MTGox Sepa Withdrawals
Post by: TurboK on July 26, 2011, 08:27:13 PM
Yeah, I've seen that, and I asked for clarification on the status of SEPA transfers. But I've got no answer ever since. The lack of communication troubles me more - they could've just canceled the transfer and move the money back to my account (in which case, I already could've withdrawn it another way).


Title: Re: MTGox Sepa Withdrawals
Post by: Crs on July 26, 2011, 09:41:16 PM
Code:
Natalie, Jul-26 21:29 (JST):

Hello,

Thank you for your inquiry. Unfortunately, we regret to inform you that they are still not available at the moment. However, we will put up a notice regarding the update of the situation soon. Our apologies for the inconvenience caused and thank you for your patience as well as your continued support.

Thanks,

MtGox.com Team

 C, Jul-26 21:09 (JST):

Hello,

Are the US Dollars to Euro currency (SEPA zone) transfers available again ?
If not, can you tell me when they will be back again ?


Title: Re: MTGox Sepa Withdrawals
Post by: neofutur on July 27, 2011, 07:46:17 PM
latest official update on this topic :

https://support.mtgox.com/entries/20314481-an-update-on-euro-transfers-unavailable-until-next-week