Bitcoin Forum

http://btccharts.com/forum/index.php?topic=471.0

you are going down now ??? are you F serious, do you want to make money or to piss off user  closing the server now when the markets are super volatile

nice troll mark nice troll

On another thread they said that they and Clark Moody are on the same server, they're both down, but the server management console is accessible.

It's not btccharts, apparently.

EDIT:  Pardon me - use the same hosting...

What are you talking about? There's no closing of server right now. For some reasons service is inaccessible sometimes, maybe it's DDOS.
And when it's alive it works like crap so I'm trying to fix this.

When new server will be ready you will get access IP and in 24h you can see things by domain (when it propagate fully). Smooth transition man!

Yes, both moody and me, are on the same hosting (this is the one of reasons I'm moving out, if someone target's moody, it affects me also).

thx for the update

moved to cloudfare
at windows you can use "ipconfig /flushdns" in command prompt

doesn't help.  still no connection.

not for me even after the dns flush! :(

you can also try http://direct.btccharts.com/ (http://direct.btccharts.com/)

still no go and i can't change my dns right now.

thank gaud for Clark Moody.

finally, i'm in  :D

btccharts.com has been about the only site that has been mostly reliable the past few days.

btc site of the year.

+1

so the period trade module isn't working?

It was fine for me until I refreshed the page, now there is no connection. I did flush dns.


edit: works now

site down? maintenance? ddos?

Here's new server:

http://96.47.239.25/ (http://96.47.239.25/)
This server works on duplicated database so if you want to make a payment this subscription will not work on old server.


Old site still should work but I don't know why currently is dead :(

thanks. btccharts admin, best admin.  :)

Mark, can you look into my acct and pm me as to when i need to renew?  i don't want any delays.

If you select account > payments, you will see at the bottom your current susbcription time

no connection :(

Damn, for some weird reason database is terribly slow on new server (with low CPU and disk usage).
Fixed, for now. In such case send mail to admin@btccharts.com

down again. do the above fixes still work? anyone know what's going on besides friendly ddos?

me too >:(

He said do not refresh page in the chat, he is re-syncing database Async to Sync. Some message like that anyway.

yeah preety much (must rewrite code to async connection with DB)

plese don't send any more emails with this case
In a couple minutes I will setup temporary server (old one)

Try http://199.48.69.243/ (http://199.48.69.243/) but http://btccharts.com (http://btccharts.com) should also work now or in couple minutes

There's no ddos or anything, just my lame ass ;)
sorry for the problems

ok good

guys that were on the old server (via hostname) might wanna hop on http://199.48.69.243

down for me

ditto. forum is down also.

oh, ffs...  whole server is down, I'm waiting to reply from hosting


here's alternative - http://96.47.239.25/ - this one got old database (2 days ago), please do not make any payments!

BTCCharts.com works now also but it's still the same server - do not make any payments

Again!  (Not a good time.)   >:(  ;)

you are checking btccharts.com ?
if not then 199.48.69.243

what happened to this? best wall observer and charts comparer ever. so sad

Server id down because someone forget to pay (on hosting side, not me) ...something like that

Big fuckup from bitvps so far (it's 5 days of dead server already)!

btccharts are not going nowhere anyway :)
(maybe I will find some other hosting today)

Good to know. Thanks for the update!

(At long last... finally... it was about time... and so on.) ;) :) ♥♥♥

perhaps a donation-adress in your signature would help

You should go into #bitvps in freenode IRC and ask one of the ops there to help. IRC is how to get things done with bitvps support at this time.

@bzzard the service you give is pathetic too bad bitcoin dont allow charge back's

Chargeback for free service (since two months)?
Like I've said - server is down and it's not my fault. Doing all I can to get it back online but somehow it takes ages to my hosting...

thank's for the great service

bzzard, looking forward to it coming back online so best of luck with your hosting. are you switching hosts then or did you try the irc support route with #Bitvps?

well i did not get my subscription money back

From what I have heard its 100% your fault. I heard That you are running on a discontinued server and decided to stay anyways.

Oh here comes the drama...
Here are the facts:
 - I've tried to move server to NYC but there was big problems with loading data from gox api (tried a couple solutions, no luck) so I've stayed on old server
 - no one said that they will just shut down my server with no warning and then don't resolve my tickets for a week (so far support was good so I've waited that long)
 - I still don't have an access to my server (there's all the historical orderbook data that I need, users database is safe because of backup on external server)
 - yesterday I've got access to clean NYC server today I will try to start something there

Good work sir!

Ignore the haters, there will always be some. I have used your service for a long time now, been through a few outages and i still keep coming back :)

I am far from a hater, I personally Love your site but when you try to push the blame to someoone else when they clearly warned you it cant be there fault. Obvisually warning you that you needed to move didnt matter to you as you didnt listen. I am not aruging that there were no problems as personally i dont know that.

Eager to see that service back up.

Personally I'd never wait more than ~4 hours for a ticket reply if there was ~500 other people trying to access my service.

Did they say something on #bitvps ?

I've experienced problems accessing the Mtgox api from what could be the same datacenter. My experience was that wget could grab api requests while php could not so I just thought it was my vm's config. I hope you're able to get this sorted out soon so you keep most of your customers. There's nothing else that really compares to your service.

IT's BACK  ;D

yessssssssssssssssssssssss, it's backkkkk



but why are Stamp/BTC-E graphs empty?

http://img96.imageshack.us/img96/5373/au4b.png

both works for me, anyone else with this problem?
https://i.imgur.com/Rh9Spox.png

solved, I had to change market to MtGox and back again

http://img203.imageshack.us/img203/566/rpki.png

Booo! Down again  :'(

It's not just you! http://btccharts.com looks down from here.

man, I need this  ;D

Is it confirmed that btccharts is owned by gox?

?????? if it were, it wasn't down all the time

Owner of BTCCharts: PM me if you want reliable hosting.

No!

This one down time was cause by some "human" mistake but it will not occur in future so I will stay with bitvps for now anyway (really like their hdd speed).
But you can send me your pricing for 4gb ram, 5gb hdd, 1tb, 4 core windows server.

Yeah, btcchars are back again ;)

 :)

down again

Hi, can you please clear this for me? So you made your service completely free?

Yes but only for a couple of months then he's going to extend all the previous subscriptions by the same amount of time.

I think he's trying to get some more users.

Correct.

Sorry for the next down - there was attack on server and then I messed up some things.
Should be back today (yeah "btccharts.com  are you freacking serious ?" ... )

No offense but all the recent down time I am sure isnt helping you get more customers. I personally paid once to use your site but right now I would not. id rather use bitcoinity. Yes it might not be as customizeable as your site but I have never had the site go down for days straight.

LOok, how did I do this (continues chart across three exchanges)??

http://i42.tinypic.com/2zqetrm.png

Everything looks good for me, can you specify whats the problem?

(BTCChars forum will be back in 1-2h)

http://btccharts.com/bin/closed.jpg
http://BTCCharts will be back before 2014



wtf man ...................

 I want my money back.

bzzard... help? I get blank (black) screen. Status report?

PS: btccharts.com remains the best charting service in the land. (except when it goes down for days at a time)

I belive bzzard went away for a few days/weeks. I would reccomend trying to update and if black screen still then post on btccharts forum

elux, I've logged into your account and it works
if you talking about blackscreen on desktop version - please download and install new version (http://btccharts.com/forum/index.php?topic=305.0)

yeah, I'm out, and will be back at the end of a month

Android screen is black too in Kitkat

bzzard, what is going on with your site, man? I love it and think it's the best around as far as 'always open for a quick glance at action', but I constantly have to re-login and my courser always has a balloon with the last few minutes of BFX trades follow it around no matter what exchange I'm mousing over. This makes it where the bid/ask depth doesn't pop up it's balloon. The only work around is to open the settings box and leave it open which then makes it hard to check the charts toward the middle of the screen.

I hope you still check this forum. Your btccharts forum isn't heavily watched it seems (plus, I can't remember my login creds there :P ) Just wondering how things are going and if not too busy adding other awesome features, if you could address these issues? I and others' likely, would be greatly appreciative!

Fixed :)
If you are on windows - use desktop version. No problems with re-login.

Right now there's not enough people that are interested in trading (chart buddy posts mostly in observer huh... )
So I'm just fixing and waiting for some better times.