Bitcoin Forum

First let me say I did not do my homework so I am the only one to blame for this mess. I am not at all bitcoin savvy so I pushed back as long as I could from using bitcoin. As many of you know not using bitcoin is not an option for some affiliate programs, so I had no choice.

I followed the directions and advise from Betting Partners and I was able to create several accounts to exchange bitcoin,then as suggested on bettingpartners website I opened a KRAKEN account. (Im not blaming BP at all) There was no problem making a deposit into Kraken, but after I joined, two of the methods for making a withdrawal I saw were now closed for USA account holders and the only option available to withdraw MY money was a method that required me to advance to Tier 3 status.

Well, when it came to one of the docs they needed I was not able to submit it, because their program insisted it was not the correct size; I tried to submit LOL, 22 docs that they claimed to be the wrong size which they are not, later I saw on Kraken’s website that the wrong size notice was a problem Kraken admitted they had. I tried to get help from them so the emails began and continued, and continued and continued……. All I got after 2 weeks of emails were the prepared emails claiming how busy they all are and they would resolve it within 48 hours, that never happened. I did get two replies’. One asked for a number which I sent them immediately, no further response on that email from them. The other was from someone who told me the doc was too big (it’s not) which was what I had asked in the first place, as in how do I fix it? I asked if I could email it and he said yes and to let him know when I did. I emailed it and sent another email stating I did send the doc, but they all go to the same place so if you’re lucky enough to get a reply it’s not from anyone who knows your situation and you have to start the BS all over again.

I was able to deposit MY money into KRAKEN in 45 seconds, but I am getting nowhere with trying to have my money transferred to my bank, none at all and what recourse do I have, I KNOW, none. Do I give up? it’s not just a few bucks.

Stay away from Kraken and do your homework. This is not Betting partners fault for suggesting them, I didn’t do my homework and now I lost my money to KRAKEN. ??? ???

You can withdraw to a Bitcoin wallet and transfer the Bitcoin to another exchange.

Yeah, I would also recommend that you try to withdraw the bitcoin to a bitcoin wallet such as Electrum. You can then move it to another exchange or perhaps look for a Bitcoin ATM in your area where you can withdraw fiat.

Hey, thank you both for the advise. I didn't know I can do that.

Well, as a follow up. I did send Kraken one more email. It was not a very nice one and I don't know if what I said in there was what got them moving to help me; I actually hope it wasn't what I said to them that led to action. I'd rather believe that are good business people and that they were busy and maybe overwhelmed a bit, but in any case they informed me of the changes to attain Tier 3 status, I complied and my money is in my checking account. I would still advise those new to Bitcoin to look into the companies your dealing with more than I initially did. Thanks to those of you who shared your advise and thoughts with me on this.

Nice to see a happy ending to this. I'm glad you were able to successfully get through to them and get your bitcoin exchanged into your checking account.