Bitcoin Forum

I tried to sell some btc to AurumXchange and after I paid, they changed my order to a lower rate.  The records prove that I paid the full amount within 10 minutes but the site was asking me to pay an extra .000000000000000017 btc.  Something is obviously wrong with their software but Roberto Gutierrez is lying about it to cheat me rather than being honest and trying to fix the problem. 

Must be some "fraction" scam like in Office Space. $0.00000000000000136 here and there, over the course of.... uh... five centuries, is bound to yield something significant.

What happened was the btc was in 2 different wallets.  So I sent it out in 2 parts but they truncated the last digit so it said to send .01 more btc.  So I sent .01 more btc and it still said I had to sent another 0.0000000000000017 btc even though I had already sent the full amount.  The records show that I paid the full amount so it was a software problem.  Roberto says I made it all up but I have the records saved to my hard drive.

The recorded bitcoin payments I made within the 10 minute time limit add up to the full amount of the order but the website said that I still owed .00000000000000017 btc.  It was a problem with the website but at first Roberto said I didn't pay in full and now that I have showed him proof that I paid in full Roberto says that the order I placed was for a totally different amount at a totally different rate.  He says that I made up the original order and he doesn't know what I'm talking about.  He's lying because I still have the details saved to my hard drive. 

Aurumxchange are not responding anymore.   If I'm the liar like Roberto says then why is he the one who is hiding??

I went ahead and filed a claim against AurumXchange with the VFS network.   Maybe other people can learn from my mistakes.  My money is gone but you still have yours.  Don't give it to AurumXchange.  Maybe the website will work for you but if it doesn't, your money is gone forever.  I used it a couple times before this but it was not working right as of yesterday and no attempt has been made to fix it so you could lose your money.

AurumXchange General Manager Roberto Gutierrez idea of customer support is to make lots of false claims and accusations about the customer so that the customer has to prove every single lie made by AurumXchange is really false.  I thought that if I proved all of Robertos lies and accusation were false that he would admit he was wrong and do the right thing.   But after I proved all of his lies about me were false, he just kept calling me a liar and a thief and a scammer.  

If you search this forum and see how Roberto treats the Paxum reps that is exactly how he treats people whose money he stole when they ask for it back.   I have spent the last 2 days trying to prove all his unfounded accusations false.  I would never even have bothered if I knew what I know now.

It doesn't help to try to prove Roberto's lies false.  Roberto knows his claims are false.  He makes those false claims because it benefits him to do so.  This is how he can get away with never paying the money he owes and never admitting that the accusations were false.  

Derp developer using floating point numbers?

You might like to read their terms and conditions:

https://www.aurumxchange.com/content/terms

Um...how are you supposed to send less than 1 satoshi?  That's the smallest unit of account supported.  Sounds like coding fail on their part.

Here's an idea that might clear the logjam without costing you anything: feed the deposit address they gave you to one of the many free-bitcoin sites.  That should be good for at least 100 satoshis, if not more.