Bitcoin Forum

Fortujack is scam me ???
i just one to get the bonus coin when I will be discharged when it entered my 40mBTC bonus check was for JackRace I entered in the order of 25 then I withdraw, after that I did Deposit switches back to litecoin number 30 LTC, then I play the slot game and after the number of coins I reach 31.6 I intend to make withdrawals
where is my mistake.
I do not have more than one account.
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my deposit to fortunejack.com
https://image.ibb.co/ezwctv/Untitled_1.jpg (https://ibb.co/cvTCRF)

and i withdraw my litecoin is pendding
https://image.ibb.co/dDhT0a/photo_2017_02_22_01_05_50.jpg (https://ibb.co/cvYqDv)

i email to FortuneJack Support and my account is suspended !! what the
____________________________________________________________________________>>>>
Dear User,

We are getting back to you regarding your withdrawal. We have conducted an investigation of your activity and your withdrawal was cancelled due to usage of multiple accounts and abuse of our bonus system. Please check our terms and conditions where it states that using multiple accounts and bonuses on those multiple accounts will lead to termination of all account activity, therefore your account was suspended.

Thank you for playing with us.
____________________________________________________________________________>>>>
i don't play with Multi account and just chat on live chat because my withdrawal pending 11 day ago,,,What should I do

SS my suspended
https://image.ibb.co/izWJYv/Untitlaaed_1.jpg (https://ibb.co/mxzSRF)

Please help me my coin is gone  :(

No surprise in yet another casino suspending account and not paying out people's winnings.

Even a person bajing was spamming my thread just now about these fucking bitcoin casinos are scamming and he dare called my post a troll post.
Him and his signature campaign manager should be banned from the forum and pay their fines to the players as compensation.
Fuck these cunts I say!
They have had it too good for too long now!

Time to pay back the piper MOTHERFUCKERS!@ :D

They have reason to ban OP account if OP is indeed breaking the rules.  This is OP's story, and we really does not know what happen between him and FJ, so OP can tell anything or hide something from us to make FJ look really bad.  The best way would be OP to wait after the investigation is done, if you have not broken any rule then they will likely let you withdraw your winning.  It is a small amount for FJ to ruin their reputation.  They may have some issue way back but I think they already deal with it.

@OP Just continue to  follow up about this case.  And if you are indeed clear about the multi account thing, you can open a scam accusation in this thread (https://bitcointalk.org/index.php?board=83.0)

i have been with them almost for 2 years since 2015 ago , deposit and withdrawal always done smoothly as long as you didn't abuse their bonus T&C. never face a serious problem before , and they have paid out thousands bitcoin , they won't ruin their reputation for any amount, it's pretty clear stated that he detected do abusing bonus rules, it could be a mistake but i guess they wouldn't make a statement like that when they have a solid proof.

ya.. I wondered several times but the responses are always waiting
___________________________________________________________
1 Email >
Dear User,
Thank you for contacting FortuneJack support team!
Your withdrawal is being progressed and will be reflected shortly.
Thank you for playing with FortuneJack! Feel free to contact us 24/7 if you have any additional questions. Good Luck and have a great day!
___________________________________________________________
2 Email >
Dear user,
First of all we are sorry for the inconvenience. We would like to inform you that, your transaction (ID 252671512; amount 31.66327157 LTC)  is forwarded to technical group for checking.
Thank you for your patience
___________________________________________________________
3.Email >
Hello, dear user,

First of all, we are very grateful for your patience. Somehow, the checking procedure was delayed, as there was some technical maintenance also. We have marked your issue regarding the withdrawal (transaction Id 252671512; amount 31.66327157 LTC) as a high priority. We will contact you back as soon as our technical team looks into the issue and finds out reason behind

AND THAN LAST EMAIL

We are getting back to you regarding your withdrawal. We have conducted an investigation of your activity and your withdrawal was cancelled due to usage of multiple accounts and abuse of our bonus system. Please check our terms and conditions where it states that using multiple accounts and bonuses on those multiple accounts will lead to termination of all account activity, therefore your account was suspended.

WtF.. :o :o :o

Even after reading things like this, I guess it is no longer news as this frivolous violation of terms and condtions only when winnings has been made but nothing of such when the "account is losing money" . I guess the onus is on users to really understand the terms and condition before even attempting to play and funny enough there is no way to verify how they came about the IP detection.

This is why i said if i kinda disagree if fortunejack is a legit site on this thread https://bitcointalk.org/index.php?topic=1787281.msg17822008#msg17822008
And i said this https://bitcointalk.org/index.php?topic=1787281.msg17823918#msg17823918

@OP, did you ask them where is the proof if you were played with multiple accounts? If you are sure you didn't use multiple accounts, you must post your problem in scam accusation section about them.

Fortunejack is not very legit, they had many cases to pay 30 btc higher for more than 1 week investigation, therefore I think they don't have much fund, or managed by a shady team.

It is really hard to prove that you only have 1 account if you are already marked as a multi accounter. Most online casinos do not right away lock accounts. They study the online activity of an account and cross check them will all the other accounts marked with suspicion. It will take weeks or months before they make their move. First have proof that you only have 1 account then you can discuss your issue.

Did you use a free VPN when playing on FJ? If you use a free VPN then the IP might be used by other person and you are suspected to have multi accounts. Indeed FJ should give you more proofs about which accounts is connected with yours, but to be honest I dont think that FJ will scam their players just for that small amount of coins.

Yes, it is good to open a scam accusation thread with all the required details. Nowadays they are taking literally one to two days for withdrawals and we need to remind them through live support to send our withdrawals. Don't know what is happening earlier they use to send withdrawals quite fast.

This complain will be taken care of if you will post at the right section which is in scam accusation, put all the evidence you have so you will be assess and help by the community, let them evaluate what you have to determine about how legitimate this accusation is..

Locking this thread is the best option for now.. and follow advise of the people here.

its make sense if dustboy said this because the VPN is use by many people and i have this experience too but in other section. the sites don't care about this and all they are know is we are make mistake so they close our account as soon as possible. i think you can trying to contact the support system again and tell that you are not using VPN and you only have one account and if they suspected that you use multi account, then you can asked the proofs. i hope you can solve this problem bro.

Reputation is very important to any gambling site and I believe the amount involved is not big enough for FortuneJack not to pay it, I'ms sure they are making great money daily and there is a reason why they last in the business for long, just comply with their requirements if they will ask you to and if they choose to forfeit your winnings and lock your account due to violation of rules, there is nothing you can do about it.

that's right mate if you can prove that you are not using any vpn which possibly causing the problem if you are using one but if not you can send FJ those proofs that you are not abusing their system and wait for them to reply i know its really annoying but I'm also playing with them aside from carrying their signature campaign,.

Quote All--
I don't use free VPN to play in Fortunejack.com I play on PC and my phone same Wi-Fi. and after lost. I deposit and then use the PC with litecoin playing in the fortune wheel and DICE only win 1.6Lite coin. then I withdraw. and going to wait for 11/days!!

=>> maybe because I email all the time and they blocked my account

31.6 litecoin not matter but what is the problem so that I can't make withdrawals and on the Block by using Multi account Allegations whether in databese there can't check that your account active so what if I register 2 account what's in it for me Bonus can't pull in accordance described in the T & C, I had to get through a few games to be interesting bonus Fortunejack.com just give me a bonus 40MBTC and it's also because I'm playing and entered in JakeRace. Prove if it's true I do offense and the other players could safely play there.!!
remember Reputation is very important than my coin
my Email From FJ
https://image.ibb.co/kzLqwF/FJ.jpg (https://ibb.co/gcz5Va)

I have no problem using fortunejack so far, as you can see my name on the jackrace leaderboard. I always join it every week and I make deposit and withdrawal with no issues. If your account is suspected to have multi accounts but you claims you have only 1 account then it is hard to prove who is right here.
Anyway why you dont use your main account here? Is it the only account you have on this forum?

This is what im supposed to say that  FJ wont ruin its reputation just for a small amount of money and regarding on the op situation he might used another ip when logging in his account and FJ found out that activity and since they do have strict implementing their rules this situation does really happen.

Fortunejack will not ruin their reputation for just 31+ LTC. However if you haven't made multiple account i don't think they will just block you without any reason. Try to contact them again but if they have proofs that you own multiple accounts just for bonus than it will be against their terms and condition.

Ok, I'm thinking of playing at FJ, I have deposited to other on-line dice games as well but haven't got any issues yet. I will watch this thread and see how it goes.

Nah. It seems these casino sites detect you using a vpn by seeing if it is a throttled connection you have.
This is probably how other sites can detect you using one and they just block you if you try to do a withdrawal saying you are doing that cause you have something to hide.

good decision on your part mate allow this problem being resolved first before playing, I'm just wondering since fortune jack also one of the old casino which i knew and i've played dice and some stock binary before they already been accused with some btc winnings but that's already been settled and they are back in business i guess 31.6 ltc is not that much to be settle as well.

I have seen fortunejack running for years without any issues and haven't seen any scam accusations against them so if you are not doing something against their terms & condition i think you will not get any problem like OP. However its better to keep an eye on this thread till this matter get solved.

i don't think this is a serious issue that could affect fortunejack reputation .
but still however it is worth to wait fortunejack to respond to this thread making an official statement and make a clarification .
in my point of view , op caught cheating and don't want to responsible , he want his money back :( too bad.

Yes the only reason to suspend accounts in because  have multiple accounts in the jackrace contest
already a few weeks of this contest is running and there is no problem as Bitinity said she was always in the top 6 without any problems deposit / withdrawal.

ya i want my coin back ! multiple accounts ? really
leave me the proof if I have multiple accounts

>>>150-200 account is very easy to be tracked on your db.give a reason and explain that there is no tricking people

Funny how the end of the thread is fulled by people saying "nah nothing will happen" "don't worry they won't ruin their reputation just for that" and they ALL HAVE a Fortune Jack signature xD

Seems to me that defenders are a bit paid for it no? ;)

i know that feeling , when actually the system failure causing you to be blame.
an anti fraud system can be wrong too , i can't see any reason for fortunejack to close your account unless if they have a valid proof.
goodluck to you and i wish fortunejack can take a little time for this case.

Lol. Because they have a lot experience on playing in FJ compared for that newbie that claims that FJ didn't paid him without doing against the rule. FJ will not waste their time for holding just 40mbtc withdrawal if it is earned on legit way. We are paid for just wearing signature but i don't know if OP is just paid for giving a accusation against FJ.  ;D

A lot of newbie nowadays are filing a scam accusation without a proof of it. GTFO here

Yes, this case should get more attention in my opinion. Either fortunejack provides a proof that OP has multiple accounts or they apologize and pay him his money.

I understand that it's impossible to react on every abuser this way for a big site like fortunejack but I think it's worth doing once in awhile.

whatever my coin is gone anyway is small amount to FJ but think about it If  31BTC an FJ just give a reason Multi Account and blocked
ya i am newbie's you know that. i have registration in many site gambling. is that Problem to FJ ?
bitcoinvideocasino,bitcasino.io,Bitstarz,betchain no one Blocked n suspend my account because i don't have the f*ck many account