Bitcoin Forum

Here i would like to tell that my yobit account has been banned for more than 2 weeks.
My username: yongki has been freezed.

I dont know where to ask, i write in here.

Im using Yobit as my broker for my business (i am exchanger) and recently starting this month my several account got locked because of Edinar. I used many edr wallet to make deposit and put into my yobit account.

After got locked, i sent pm to support to ask why my account is locked and the answers is because i abuse EDR`s terms
And the asked me to send a verification data include passport, selfie holding passport, facebook link, and etc.

I did sent it and waiting but the result: still locked


I hope admin of yobit could read my post and solve my problem and unlock my account.
And please if anyone got access to admin please kindly help me!!

You're not the only one in this situation and I don't understand the following:
1) Why is Yobit trying to enforce ToS or whatever it is that was abused from other services?
2) Why do they think it is their right to just lock up someones money?

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I know at least 2 other users with similar issues. I also don't understand what exactly was abused on Edinarcoin. What did you do?

Hi Lauda,

I did nothing, i am exchanger and of course i will be using more than 1 edr wallet and deposited to yobit using more than 1 edr wallet.
I also didnt aware edinar changed their terms (1 ip address max for 2 account)  and suddenly my account got frezeed

And new pm from yobit, they asked me to send a proof that edr un-locked my account. this is insane

So, when you started using edinar, i.e. at the time of creation of those accounts, there wasn't this restriction (maximum of 2 accounts per IP)? If this is true, this makes the whole case even more absurd.

I don't see why that would matter to the status of your Yobit account.

Yes thats true, no restriction at all.
I need more advice on my case.

Do you have access to yobit admin?, please kindly help me

Okay, then it doesn't make sense to suspend you for thing that you've done before the ToS change.

I don't. I have PM'd them already regarding the other two users that are in similar situations. Let's see whether they will respond.

Lets hope they fix it as quick as last time without the need for negative ratings.

yobit admin seems offline for almost 2 weeks.

no new coins, nothing added, nothing fixed.

be aware.

They haven't responded over 24 hours even though I've only asked nicely for their part of the story. They have logged in at least once since I've sent this message. I'll wait maybe for another 24-48 hours.

No. They were active, see here: https://bitcointalk.org/index.php?topic=1801653.msg17957908#msg17957908

User account reviewed one more time yesterday and unblocked by our support team. User already transfered all btc from acc.