Bitcoin Forum

Bitcoin => Wallet software => Topic started by: toygg on March 05, 2017, 10:10:53 AM



Title: Jaxx incorrect max spendable amount
Post by: toygg on March 05, 2017, 10:10:53 AM
I have 0.007 btc in my JAXX wallet. If I try to send bitcoin to another address using the average mining fee option (0.0016 btc), the maximum amount that I could send is  0.00229094 btc which is wrong since (0.007 - 0.0016 btc) does not equate to 0.00229094. In fact, the max amount that I could spend is way off. Could someone help me pls?:)


Title: Re: Jaxx incorrect max spendable amount
Post by: Lauda on March 05, 2017, 10:45:30 AM
This isn't the right section for an alternative client. If this is the wallet that you're talking about https://jaxx.io/ , contact their support team and see what the issue is.


Title: Re: Jaxx incorrect max spendable amount
Post by: toygg on March 05, 2017, 10:47:40 AM
Please point me to the right section. newbie here. Their support does not reply to my inquiries so I had to resort to bitcointalk forums.


Title: Re: Jaxx incorrect max spendable amount
Post by: Lauda on March 05, 2017, 10:54:39 AM
Please point me to the right section. newbie here.
A moderator will most likely move this thread, so just wait it out. The appropriate section would be: https://bitcointalk.org/index.php?board=37.0

Their support does not reply to my inquiries so I had to resort to bitcointalk forums.
That is strange. When did you contact them?


Title: Re: Jaxx incorrect max spendable amount
Post by: toygg on March 07, 2017, 01:26:46 PM
I contacted them last thurs and I have yet to receive a reply from them.


Title: Re: Jaxx incorrect max spendable amount
Post by: ViaVeritasVita on March 10, 2017, 11:34:05 AM
I'm a newbie having the same problem. I too assumed it was set aside for mining fees, but the amount is unusually high. In my case, I deposited 0.0062 as a test a couple of days ago and only 0.0042 is spendable.

I'm glad I deposited a test first! Hopefully, support will eventually respond and I can move to a different wallet without any loss.


Title: Re: Jaxx incorrect max spendable amount
Post by: toygg on March 10, 2017, 01:45:37 PM
I'm a newbie having the same problem. I too assumed it was set aside for mining fees, but the amount is unusually high. In my case, I deposited 0.0062 as a test a couple of days ago and only 0.0042 is spendable.

I'm glad I deposited a test first! Hopefully, support will eventually respond and I can move to a different wallet without any loss.

I'm glad that I'm not the only person who have that problem. Jaxx is actually a good wallet. Simple GUI and it also supports other altcoins. Really want to keep using this wallet but this problem must be addressed by the devs ASAP.


Title: Re: Jaxx incorrect max spendable amount
Post by: ViaVeritasVita on March 11, 2017, 01:16:59 AM
I got a reply from support. They said it's a "known bug" that will be addressed in the next release.

Maybe it will allow you to specify transfer totals that are beyond the max? I don't want to spend any more on mining fees to test it, so I've just moved it to Electrum.


Title: Re: Jaxx incorrect max spendable amount
Post by: toygg on March 11, 2017, 08:35:55 AM
I got a reply from support. They said it's a "known bug" that will be addressed in the next release.

Maybe it will allow you to specify transfer totals that are beyond the max? I don't want to spend any more on mining fees to test it, so I've just moved it to Electrum.

Did you ask them when will the next patch be released ? Looking forward to it!


Title: Re: Jaxx incorrect max spendable amount
Post by: toygg on March 15, 2017, 01:52:42 PM
bumpz