Bitcoin Forum

I use bitcoin so I don't have to share information like my home address and things like that, but this site is refusing to process my withdrawal (exact amount deposited) until I provide my drivers license and other documents. I feel like they are just mining for personal information, when I asked where my information would be stored, they didn't make me feel any more comfortable! It will be kept unencrypted on my profile for any unscrupulous staff to steal and right out in the open for any hackers that make the effort! The information isn't needed by their local government or anything, they just WANT the information for themselves with no reason for it! I feel my identity will be stolen or something if I give them what they want!

Avoid if you like your privacy! This feels like a data mining scam or something.

I think these kinds of casinos do have a "know-your-customer" policy that is why they are asking for personal information. Probably the country they are operating in or their license requires such policy. But generally, if you do not agree with their rules, you can always move to another where they have lax rules regarding identifications.

How much was your deposit?

I strongly suspect companies like this (they're far from the only ones) do it because they know that a lot of their customers come with the assumption of anonymity, so if they halt withdrawals until the person does ID verification they can make a substantial amount of money from people who don't wish to provide it.  The insidious part is some of them (like bitstarz) seemingly selectively applies the policy to only catch larger sums of money, while letting smaller players play anonymously.

Considering how shady these operations are, I'd be extremely hesitant about providing them personal information.

they are not the only casino that require personal information:there are many topics here with gamblers protesting against
"random" ID verification requests,but the owners keep saying it is up to our security system to determine when we need verification and when we don't
so you never know when you start to gamble and try to withdraw your winnings,then,suddenly you are terribly breaching all the security protocols possible :)
it is never when you deposit,nobody would ever tell they do not want your money

Also, the first reason why we used BTC is that it provides anonymity to its users and amazingly (being sarcastic), the stated casino just neglected that reason and obliged you to provide sensitive personal information before releasing your funds. It is way better to avoid this kind of gambling sites for your own safety. There are tons of casinos out there that accept BTC and they didn't require any personal information to register or to withdraw money. Honestly, this is the first time that I ever heard anything about that site. Thanks for the heads up.

back again to update the requested profile data is something that is done by the banks, I do not like it of course, I use bitcoin for using anonymous system, if I were you I would certainly leave it :)

Its KYC and a lot of sites have it, and honestly, I don't understand it either as these gambling sites employ bitcoin for gambling, and I am almost certain they themselves don't pay their taxes to the correct amount themselves.

Not safe for me to play and gamble in that site if they are asking for KYC that require sensitive information about your self..
Better to go in other gambling casino that not asking for personal info.. because i heard many news about getting our info and use for creminals online ..

I don't see the point why casinos need to do KYC. If there is money to be made, why ask for things that would prevent customers from coming in, right? It's just a stupid system they implement, probably not because they wanted to but because there are regulations and policies in the place of their business requiring it. Though, I don't see them using the information for criminal activities.

I think these casinos or gambling site are really making their securities high. I will understand them if they are a wallet but requiring those information as a casino or gambling site is not a good thing. Many gamblers want to earn bitcoins anonymously without being in a public post whatsoever.
Better to remove that policy or else many gamblers will not gamble in their casino or gambling site.

Not the only one, cloudbet requires ID info if they think the customer is abnormal. Powerbet and playamo are both requiring too. Maybe more, but not only one, this is what I can confirm.

No, you should not be worry about it for some gambling site need their player data for protect their costumer when faced a problem. it will use when you request huge money so they will sure when send the money to the address you has requested.

It's like asking for your first born!  :P
When you win that's when they start asking for your identity. But if you don't then they don't give a sh*t because your giving them your money and bitcoins. Only when THEY have to pay you out do they require you to give them all your documents like you are harboring a fugitive or something. ::)

Many casinos do that and even more services have some kind of clauses in theirs ToS about KYC/AML policy they can enforce on players.
Normally I wouldn't be that worried about KYC policies when dealing with reputable service.
But it seems that some casinos are using this method as additional layer of protection against loses.
When you play it is fine, you can do it with millions of dollars and lose it all, but when you win casino will ask about every personal detail.

i think its not good if we are join in casino that need our personal information because like what others say, if we use bitcoin then we don't have to filled our personal information and if you think that you are not fine with this, better you stay away from that site and moving into other site which no need to filled your info. i think there are many site that is not require us to filled the personal information and you can search them in here.

I have also seen sportsbet.io asking for personal documents in the name of investigation. Don't know why bitcoin casino have KYC policy at all. If they are registered somewhere than they may have it to comply with rules of the country where they are registered but for other there is no point on asking for personal documents.

well it seems that nowadays almost every bitcoin bookie or casino are asking for your personal documents-so much for anonymous bitcoin gambling,it is a myth
sportbet.io does it,betcoin.ag and many others as well,just read their dedicated topics and you will see angry users,albeit usually newbies
complain about personal documents requests,it usually happens when they are trying to withdraw their winnings
it is funny,because if a casino thinks I'm a security threat then they should inform me before I deposit my money there
but no,they are acting like "oh,suddenly our security redflagged you and we want your passport,utility bills and the name of your dog
in jpeg format,please,thank you

yeah i've seen casinos like this, but its better to use other casinos, since that's why its a btc casino, people love to gamble anonymously.

I am sure they didnt force you to visit their site and at the same time they didnt say you will be prosecuted by not providing the details they asked you. Its their site and their rules and if you cannot abide by it, you pass as simple as that. Any one who is in this crypto world, understand the importance of anonymity and you dont need to announce to us about not going to the site and I am sure if anyone should visit and asked same details, we will just pass.

Its really better to check first a certain gambling site regarding on how they operating speaking of withdrawals and deposits,its always a wise move on making some research before planing to play and if you dont want to expose or give your identity then you should stay away from this site at the first place.Some gambling sites do require informations but i dont think they are collecting for other purposes.

It's so risky to provide that but we will be surely be forced to give our information if we won a huge amount of money, but i'm totally afraid for the outcome if the site we provided well failed nor be hack since surely we will be compromised if our personal information well be used, thats why for me i will avoid those site who's asking that. And since im not truly a big gamblers so KYC is not a problem for me in this matter since i'm not actually not winning some huge money in gambling so far.

there are a lot of other btc casino that are not requiring personal information!

yeah, its easy right? to make this story short, just dont go there, there are many casinos who are offering the same but don't need something like that.

look no further:
the bookies delete messages like this in their self moderated topics,what do you expect them to not ask you
ID if they could?
they do not give a damn about public opinion,there always be people who bet and they have the privilege of choosing who to
let play and who to effectively ban


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they ,probably,have an IP database+they red flag accounts by a set mask of activity
and the most suspicious activity is when you are winning  Grin
so be prepared for all sorts of verification,humiliation id checks,bets change etc.
you are only a desired customer when you deposit money,but to get them back you would have to
run around in circles,send your id details and generally be humiliated,to be fair its not just this particular bookie-its their general practice

nowadays information worths a lot, thats the basic business model of many companies, selling the information of their users,"information is knowledge, knowlege is power"

it is not about taxes or security or whatever reason they are claiming it is
the reasons behind the checks are simple:money or another pretext to not pay you your winning
once again,they never protest or ask you to submit ID verification when you DEPOSIT
this should have been done this way: you register,then you ask the site to check if everything is alright with you and your account before you deposit money
but this is only a dream,in reality they would freeze your balance under any pretext and tell you tales of security checks and that your coins are tainted,or they detected irregularities in your bet pattern or the shoe size

any frigging reason to not pay they will use,some people give up and do not send their ID so its just an easy way to save money for them
and nowadays bitcoin aka anonymous gambling is almost nothing different from the regular casinos

yeah It is a strange one to me as well. They have to be using the KYC information elsewhere. No need in the BTC world.

What is your problem specifically?

It is juridical not valid to let you deposit and play without any proof of your identity and then ask for proof of your identity prior to let you withdraw!

Because many people will not want to hand over their personal information, so they'll never withdraw and leave their coins in the site forever.

I agree. That's dodgy as hell. They only ever conserned about who you are when you win big. It's just an excuse not to pay that's all. The only other time would be if you cashed out a promotion. I once wages 40x the start amount and had $3 and they wanted verification for that. I left.

I think they were originally a fiat casino, right? Then they just added Bitcoin as another deposit option/currency.

This is why I stay away from sites that have anything to do with fiat currencies, they'll almost always ask for verification before withdrawal. But, I have seen one where they ask for verification only if you use the fiat currency. (forgot the name)

AND, there's no such thing as INSTANT WITHDRAWALS for them.
As long as you try to withdraw anything, your account and bet history would have to go through a thorough once/twice/thrice-over.  ;D


Anyway, I'd rather stay away from fiat+btc casinos and stick to 'real' btc casinos.

what if i send to them false information, can they verify if they are elgit or not? i think not, i would not play in any casino that request my id, but if i'm forced because it has a good features over other casino, i would choose to send false info, they need to understand that our privacy is important, especially here where we use bitcoin

they can,they have databases to run your info against
but usually ,as I wrote above,it is just a pretext to freeze your withdrawals and put more hurdles for you to get your deposited money back
too many people give up and don't send them anything and simply forfeit their winnings

When they ask you forI I.D it is just a tactic to avoid paying. They know many players won't show their I.D so every time that happens they get that money for free. They will tell you it's for your protection and its genuine and your privacy is safe. You dont actually know that. We dont know what people do with our info ? I know people harvest emails and things like that for advertising. They seem to do it mostly with the big winners too, which just makes them look even worse and more questionable.I wonder how often casinoes like that ask for I.D ?

Just goes to show even of the casino games themselves are free doesn't mean the workers or owners are. There is human trust needed.

I think every Fiat casino had that in the beginning. Even powerbet and cloudbet asks for details. I don't feel too provide them as a Bitcoin person, the main advantage is anonymity.  :(
And it's hard to get verified with false documents, so regardless of how good the site is I would just leave.

Yeah it is right that it is risky to give such information like that specially identification card and your personal records.But as long as the one who want your details is secured and trusted enough like well knowned bitcoin casinos online now i think it is still safe because they keep your details in safe place and secured

There are still more gambling sites that ask for your personal information and verification,and that is just normal for somewhat reason.Yeah its risky but if the site is keeping their customers information hidden from public and in safe database then thats not a cause.This casinos needing personal information and identity verifications is rooted from fiat casinos back in the old days.And its just normal

thanks for the heads up OP.

what's up with these casinos asking for ID verification these days. i see another one of them created recently and even has a signature campaign and claims to be a regulated casino and asks for ID!
we are using bitcoin to not give them our ID, now the've gone back to asking for it.

Absolutely it's like in the paypal if you send a false information and you account get freeze there's no way that you can withdraw your earnings so in that case it is similar with the site. The only way to not to get scam is stay away with that site and find another gambling sites.

what would be the point anyways!
that is a very unnecessary risk that anyone would take if they try to give false information. with bitcoin gambling you just need to go to another casino that doesn't ask for verifications and IDs and simply use their services if you are unhappy with other places rules!

and that is not a scam as long as the site clearly states they will ask for such identification in their terms of services. but if they never said anything about it and they ask for it out of nowhere that would be kind of shady behavior.

they should lessen to the comments here, we are using btc to play as discreet as we wanted to be, but if they are asking for real information they are just pushing players away they have maybe good intentions but btc gamblers are not favor for this things they needed to consider what players wants to continue having more players.

So this is the Online Casino that everyone is complaining, because you need to provide information to confirm your withdrawal which is really new to us. Some people says that they are asking this personal information to us to know if we are legit, which is it should be the other way around, we are the players, and they are the gambling site, so it is their job to attract players by providing their legitimacy, and not ours.

I'm sure that no one would stay on their site after knowing such thing, maybe there are players who already provided their personal information in order to withdraw their winnings, besides, they don't even have a choice, especially if they are going to withdraw a huge amount of money.

I Dont think the warning is even necessary because even me, I have visited some gambling sites and the moment in tried registering and what they are requesting for in terms of information is not what I am willing to share, I just bolt and move on to another site that is able to accommodate the amount of information I am willing to share.

Yeah i know what you means it's we must read the regulation before play in one gambling sitee but what OP means why they accept bitcoin and still ask verification maybe OP think it's out of declaration of bitcoin.

there are actually several regulated casinos that require at one point or another to gather the info of the patrons! its nothing new but there are also many casinos that are not regulate and they normally maintain a very lax or even no info what so ever. there are pros and cons to both sides of the story and to find a place to play safe and fair is not an easy thing to do!

Going on either both ways would really have the risk and in the situation of op he just reacting too much when theres a casino do request personal information which is really happening on this gambling industry and even they accept bitcoin you are still obliged to give the requirement if not then its your choice but your money will be stuck and also you can freely to move on other sites which dont have these collecting information from to its players.

There are many gambling site that are not require personal information and it is just normal. There's a positive and negative effect of giving your personal info but you need to take the risk . I suggest, use gambling sites that are trusted and popular so you can feel your personal information at safe and secured.

exactly! some sites really requires its customers to have KYC first before you can make withdrawals or any other transactions. i  have once visited the site, i just forgot its name and i tried to register. upon registration, it already required you to put and verified your contact number. your address and other information. i think they do this for them to know more whose really playing in their site, in short for profiling purposes i guess.

I agree. If your not comfortable you can move to other sites which you will be satisfied. It is their policy also but it would be rather nice if they would put one's identity hidden. Such gamblers would prefer themselves anonymous.