Bitcoin Forum

Economy => Service Discussion => Topic started by: Seal on April 20, 2013, 10:42:15 PM



Title: Coinbase Bug Complaint - FIXED
Post by: Seal on April 20, 2013, 10:42:15 PM
Hi Coinbase and others.

Does anyone have experience with their coinbase showing a negative account balance?

I came across a bug where I sold 2.5 bitcoins and was charged 5 bitcoins for the sale!!! See the emails below. Not only was I charged more (not personally, but my account now shows -2.5btc), but the support staff Olaf is asking me to send them 2.5 btc!?!

Has anybody else experienced this? According to them this is a known bug, so it surprises me that a week later, they still have not fixed it.

http://11ty.com/coinbasebug.png

http://11ty.com/coinbasebug1.png

Seal


Title: Re: Coinbase Bug Complaint
Post by: Mellop on April 21, 2013, 04:47:50 PM
Fixed!  Sorry for the confusion on our end - our fault there, we clearly misread it.


Title: Re: Coinbase Bug Complaint
Post by: Seal on April 22, 2013, 01:08:05 AM
Fixed!  Sorry for the confusion on our end - our fault there, we clearly misread it.

Much appreciated Mellop. I can go back to using you now :)