Bitcoin Forum

Alternate cryptocurrencies => Service Discussion (Altcoins) => Topic started by: marcoxmp on March 15, 2017, 06:22:47 AM



Title: ShapeShift refund problem
Post by: marcoxmp on March 15, 2017, 06:22:47 AM
Anyone experienced any problems with delayed ShapeShift refund ? I am waiting three days for refund for not completed transaction and still nothing.
In bitcoin world three days is long time ... We will see how long it take .


Title: Re: ShapeShift refund problem
Post by: Because Of Bitcoin on March 15, 2017, 06:26:08 AM
Anyone experienced any problems with delayed ShapeShift refund ? I am waiting three days for refund for not completed transaction and still nothing.
In bitcoin world three days is long time ... We will see how long it take .
Are you has enter valid address of form 'refund address' ?
If ya, so to make clear up all, Go to send ticket to support shafeshift https://shapeshift.zendesk.com/hc/en-us/requests/new :)


Title: Re: ShapeShift refund problem
Post by: marcoxmp on March 15, 2017, 07:43:25 AM
Anyone experienced any problems with delayed ShapeShift refund ? I am waiting three days for refund for not completed transaction and still nothing.
In bitcoin world three days is long time ... We will see how long it take .
Are you has enter valid address of form 'refund address' ?
If ya, so to make clear up all, Go to send ticket to support shafeshift https://shapeshift.zendesk.com/hc/en-us/requests/new :)

Yes, I made request to ShapeShift support and provided proper refund address.
I received information from support that refund will be done. It was three days ago and still nothing.
In the past refund was done in one day in this service as I remember ...


Title: Re: ShapeShift refund problem
Post by: marcoxmp on March 16, 2017, 05:23:52 AM
Just update guys. Received my refund. It took 4 days .