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Title: Is Wirex Scam ? Post by: djbobo on May 08, 2017, 05:31:36 PM Hello
I just send some amount of BTC to my Wirex account. it is appearing in "Recent events" That i receave the amount. but no thing appear in BTC balance (Showing 0 BTC). PS: the transaction has been confirmed in BTC Block-chains So after that i create a ticket to contact a wirex support I have 3 days. i& i don't hear response from them. What should i do now?. Thanks For help https://i.imgur.com/CX3AFs2.png Title: Re: Is Wirex Scam ? Post by: nachius on May 08, 2017, 05:56:37 PM As far as I know, Wirex is not a scam. One thing to note is that when you deposit Bitcoins, the money is not automatically added to any cards. This means that you must choose the card you want to load, and transfer it from there. You will then see the money as a balance on your card.
I wish that helps. Their wording isn't always the most clear, I'm hoping mine is :). Title: Re: Is Wirex Scam ? Post by: djbobo on May 08, 2017, 06:00:32 PM thanks for the reply.
I'm talking About BTC balance not card balance. My BTC balance still null. so i can't use my BTC in any way. Title: Re: Is Wirex Scam ? Post by: socks435 on May 08, 2017, 06:16:12 PM thanks for the reply. try to contact their support maybe they can help you about your bitcoin here check the link below.. I'm talking About BTC balance not card balance. My BTC balance still null. so i can't use my BTC in any way. https://help.wirexapp.com/hc/en-us/articles/207161889-How-do-I-contact-Wirex-customer-support- And hope that this will help you to fix your issue.. Title: Re: Is Wirex Scam ? Post by: djbobo on May 08, 2017, 06:21:16 PM I create ticket to contact them but no answers. I will Try Facebook thanks Title: Re: Is Wirex Scam ? Post by: djbobo on May 09, 2017, 04:40:05 PM Finaly . they respond to my ticket. and the problem solved.
Thanks anyway ::) |
