Bitcoin Forum

Economy => Exchanges => Topic started by: KxDash on May 09, 2017, 07:13:08 PM



Title: BTC-E support gone m.i.a.?
Post by: KxDash on May 09, 2017, 07:13:08 PM
Has anyone actually successfully received help from BTC-e's support in unlocking and accessing his account? Initially, the support was very helpful and quick to respond to me, but after I had submitted all the necessary  documents and proof that I am the legal owner of my account, they've stopped responding to any of my support messages as of 4 days ago. Even when I try to submit new inquiries, support has completely stopped responding to me. To anyone who had actual success in having support unlock his account, what did you do or say?


Title: Re: BTC-E support gone m.i.a.?
Post by: stewart2012 on May 17, 2017, 04:47:29 PM
same for me exactly

i requested for withdarw in 13 may and still no dolor sending to my account and never answered to all my tickets ...

you can follow my case in my topic also :

https://bitcointalk.org/index.php?topic=1917430.20


Title: Re: BTC-E support gone m.i.a.?
Post by: concavecircle on May 18, 2017, 09:29:09 AM
I tried to get my account unlocked as well, no reply for several days already.


Title: Re: BTC-E support gone m.i.a.?
Post by: concavecircle on May 21, 2017, 03:44:03 AM
Bumping this, anyone get a reply from them?