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Title: No Support over at blockchain.info Post by: bitzcoinz on April 30, 2013, 08:39:30 AM i created a new address with in my wallet and sent my coins there then i logged in to see my coins and the address i created wasnt there so i emailed blockchain for help over a month ago still no response WTH! i did manage to find my coins but can not do anything with them since i dont have the key anyone else experience this.
Title: Re: No Support over at blockchain.info Post by: bitpop on April 30, 2013, 08:40:28 AM They can't see your wallet anyway
It's up to you backup your wallet Title: Re: No Support over at blockchain.info Post by: joycece on April 30, 2013, 08:53:57 AM I need reply Support from blockchain as well.
Title: Re: No Support over at blockchain.info Post by: bitzcoinz on April 30, 2013, 09:03:26 AM They can't see your wallet anyway It's up to you backup your wallet i know its up to me to backup wallet up but when i create a new address using their service i expect my address to stay in my wallet not just appear for a min and then disappear after i send btc to it and thats not even the real point of this thread real point is its been over a month and they can even email back and say anything Title: Re: No Support over at blockchain.info Post by: bitpop on April 30, 2013, 09:09:24 AM You aren't getting my point. There's nothing they can do, they can't see your wallet.
Look in advanced for server backups. Title: Re: No Support over at blockchain.info Post by: DannyHamilton on April 30, 2013, 12:00:30 PM If you are lucky, your browser cached the private key. Otherwise, there is nothing anyone can do for you and those bitcoins are lost forever.
When you create an address in blockchain.info it tells you: https://i.imgur.com/1PFWgji.png Then, until the address is synced to the blockchain.info servers you'll find the following next to the address in your "receive coins" section: https://i.imgur.com/iSd0mRl.png If you chose to ignore both those warnings, there isn't much anyone can do for you. |
