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Title: Bitstamp SEPA deposit missing - SOLVED Post by: bd56 on May 29, 2017, 07:40:13 AM Dear Bitcoin community,
on May 23th I deposited some money through SEPA to Bitstamp exchange, but after seven days it's still not credited to my account. On their FAQ site, they're saying that it takes 1-3 days for them to process this, so there must be some issue somewhere. I already created a support ticket, attached proof of transfer, but I don't get any answer. I also called them, but I get only automated message. I'm really worried and don't know what to do. Is there any person from Bitstamp exchange active here? Can anyone please help? Thank you! Title: Re: Bitstamp SEPA deposit missing Post by: xonix on June 02, 2017, 11:16:42 PM I am having the exact same experience. I made the deposit on the 29th, the bank confirmed the funds were transferred successfully, and nothing appears in my bitstamp account. I've made a support ticket, emailed, tried phoning, no answer.
Title: Re: Bitstamp SEPA deposit missing Post by: xonix on June 02, 2017, 11:54:26 PM bd56 did your deposit come through in the end?
Title: Re: Bitstamp SEPA deposit missing Post by: bd56 on June 05, 2017, 10:46:49 AM Yes, it did. They said that the system couldn't automatically match the deposit, because my name was a bit different on SEPA form compared to that on my bitstamp profile.
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