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Title: ETH deposit problem Post by: bikerleszno on June 04, 2017, 06:28:16 AM Hello,
I withdraw ETH from Yobit to Poloniex. This is transaction : https://etherscan.io/tx/0xb91eeb40c9b765d5ee62790dd3ea2d9f19da1c60a94dfdc27b0db390a43cd6f8 What happened? Why i didn`t still get it? What to do? Title: Re: ETH deposit problem Post by: BTCLovingDude on June 04, 2017, 07:42:16 AM it is probably another bug in ethereum or in its wallet that they are using. you need to contact Yobit to fix the problem since they are the ones sending the transaction and it has failed.
it is also possible there is a problem with gas it provided, i am not completely familiar with Ethereum and how it works but you can take a look at this answer, it may be relevant: https://ethereum.stackexchange.com/a/11943 Title: Re: ETH deposit problem Post by: bikerleszno on June 04, 2017, 09:14:43 AM it is probably another bug in ethereum or in its wallet that they are using. you need to contact Yobit to fix the problem since they are the ones sending the transaction and it has failed. it is also possible there is a problem with gas it provided, i am not completely familiar with Ethereum and how it works but you can take a look at this answer, it may be relevant: https://ethereum.stackexchange.com/a/11943 They told me they are not supporting contracts addresses but They got it refunded. It is cancelled transacion and still didnt add to my balance. What can i do? They are not answering my other tickets :( Title: Re: ETH deposit problem Post by: kryptqnick on June 04, 2017, 09:28:05 AM I think people out here are talking about the problem you faced:https://forum.daohub.org/t/error-occurred-out-of-gas/723/4.
They say that the transaction fee will not be sent back but everything will be pkay with your eth. I think it is something similar to unconfirmed transaction with bitcoin when everything returns back to the wallet. If it didn't I guess you should just wait. As far as I understand, gas is the needed fee to perform transaction of smart contract. People advice to choose adding more gas than you think is needed in every situation. Anyway, I hope this helped. Title: Re: ETH deposit problem Post by: bikerleszno on June 04, 2017, 09:36:15 AM I think people out here are talking about the problem you faced:https://forum.daohub.org/t/error-occurred-out-of-gas/723/4. They say that the transaction fee will not be sent back but everything will be pkay with your eth. I think it is something similar to unconfirmed transaction with bitcoin when everything returns back to the wallet. If it didn't I guess you should just wait. As far as I understand, gas is the needed fee to perform transaction of smart contract. People advice to choose adding more gas than you think is needed in every situation. Anyway, I hope this helped. I know. It was refunded to them but they need to add this eth to my balance manually. And until now there is no response on my tickets regarding this :( Still without coins :( Dont know what to do :( Title: Re: ETH deposit problem Post by: spngebob on June 04, 2017, 09:43:00 AM Hello, There wasn't enough GAS for transaction to go through so ether returned to wallet(actually he never left wallet) - it's like trying to run a car without gasoline - it won't move. I withdraw ETH from Yobit to Poloniex. This is transaction : https://etherscan.io/tx/0xb91eeb40c9b765d5ee62790dd3ea2d9f19da1c60a94dfdc27b0db390a43cd6f8 What happened? Why i didn`t still get it? What to do? I am 100% sure that they recieved ether back to their wallet and they should refund you. Title: Re: ETH deposit problem Post by: bikerleszno on June 04, 2017, 09:59:02 AM Hello, There wasn't enough GAS for transaction to go through so ether returned to wallet(actually he never left wallet) - it's like trying to run a car without gasoline - it won't move. I withdraw ETH from Yobit to Poloniex. This is transaction : https://etherscan.io/tx/0xb91eeb40c9b765d5ee62790dd3ea2d9f19da1c60a94dfdc27b0db390a43cd6f8 What happened? Why i didn`t still get it? What to do? I am 100% sure that they recieved ether back to their wallet and they should refund you. They should - of course they should but still didnt get ETH back and no support tickets answered. First ticket answered in 5 minutes. Others i am waiting hours and nothing :( Title: Re: ETH deposit problem Post by: bikerleszno on June 04, 2017, 10:33:38 AM Anyone know any Yobit team member? Anyone can help? :(
Title: Re: ETH deposit problem Post by: BitcoinHodler on June 04, 2017, 11:28:01 AM this is the profile of the owner: https://bitcointalk.org/index.php?action=profile;u=406594
these are open scam accusations against Yobit: https://bitcointalk.org/index.php?topic=1857032.0;all https://bitcointalk.org/index.php?topic=1500951.msg15112807#msg15112807 generally you can look at the trust rating of Yobit. the only thing you can do is to wait and hope they resolve it within reasonable time. Title: Re: ETH deposit problem Post by: bikerleszno on June 04, 2017, 12:15:50 PM this is the profile of the owner: https://bitcointalk.org/index.php?action=profile;u=406594 these are open scam accusations against Yobit: https://bitcointalk.org/index.php?topic=1857032.0;all https://bitcointalk.org/index.php?topic=1500951.msg15112807#msg15112807 generally you can look at the trust rating of Yobit. the only thing you can do is to wait and hope they resolve it within reasonable time. Anyone had same problem like me and Yobit resolved it? |