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Part of me feels like Polo might have just sorted their support problem by shutting down the troll box, but not in the way they might think. Surely users will start using exchanges with a troll box as lets face it, a LOT of people post in there and it tends to keep people on the website longer?

Genuinely hope they activate it again but time will tell.

If they are trying to silence the community, then it shows that they may be hiding something. If spamming was a problem in the troll box, then they can just simply moderate it.

The trollbox was the funnest part of logging into polo

This will cause polo to die...we will see....

I've been trading in poloniex for a couple of weeks now and from what I have seen, the trollbox have no important news or whatsoever from the people using it. It's full of spam and mods keeps silencing users who can't follow the trollbox rules. It's easier if theh wil implement a limited access to a similar trollbox but with requirements or limits.

It surprises me the fact that they were not managing to handle this, since they already had a considerable number of moderators.
If the closure is a permanent measure, many users will not be happy about it.

I've been on Polo since the very beginning. You gotta admit- the troll box was always hilarious. Best part. But maybe if their employees pay attention more it'll deter the bad apples

Oh just read this thread and noticed that TROLLBOX already gone at Poloniex.

Too much to handle isn't it? Trollbox isn't always troll. There are also nice people there sharing analytics although majority is FUD and baseless speculations especially when there's a coin on hype. Hopeful also that it will be back as it's one of the way to reached them with their pending tickets.

same here!!!
but never followed trollers on box...
i like polo because is one of the most responsive exchange...
in the last weeks more than 40000 users was online at the same time!!!
but all work fine and fast!!!
DANM GOOD!

Well if they spot a decline in visitors and trading I'm pretty sure the trollbox will make a return. I can't seem to understand why did they close it down. Was it so important to them to save a bit of money from paying admins to monitor it? Or maybe it was too much for them when there's an issue with the site and people would openly discuss it there in real time.

Troll Box was very useful. I don't know why they closed.

Lets pick a chat box service and start using that as the unofficial official trolol box

Well maybe the reason of that is to censored the problem topics who's been shouted on their but I think its so bad since looks like poloniex has taken out the freedom of speech on that manner, But who knows maybe theirs a deep reason behind those things and lets wait for more updates on how they counteract those existing errors and inquiries to their site.

I don't know why does it even matter. I mean the troll box is always a troll box, and it's rarely (like 0.000000000001% rarity) that someone would post/say something useful. It is good to entertain day traders, but I guess you have something better to see/do than hypes, FUDs, or annoying shit.

Sigh. Really? They closed the troll box because they needed the moderators on it to help the support staff with the many problems/complaints happening on the website (due to higher number of users/traders).
It's the first notification you would see in your FACE when you open Poloniex for the first time after the troll box has been removed.

Do you mean poloniex already shut down the trollbox?

But honestly, it looks better for me to see it. There is no FUD to make the newbies are feeling panic and try to sell his coin.

Troll box has a usefulness to deliver the news about the coin to another people and reflecting the sentiment of the market.

But it's not good at all.

Troll box is always Block in polo  ;D ;D ;D ;D ;D
but if you want to chat then you are Allowed to

well if OP is getting good help using trollbox maybe its possible or its useful for his trade but its only just bringing a hype or a negative feedback to a coin that has been talked all around and newcomers are falling to those pro which doing their tricks to shake the new traders, better to see polo without this service.

Moderating trollbox must be tiresome for them. Its like keeping a very busy forum full of non behaving monkeys trying to monetize each spread. So maintaining a chatbox is a constant battle, couldn't blame them. There are several exchanges that don't have chatboxes too yet they still operates fine.

Let's do that now.

trollbox scrolled so fast you couldn't even read it most of the time -- maybe they are working to upgrade it & make it more functional, something similar to how BTCe did by limiting access in some fashion during peak periods, or maybe they tried that already -- I didn't use it much just popped in every now and then & got the impression it was way overloaded, ie unmanageable

I think it is one of the most welcoming decisions they have taken in a long time :D it is filled with FUD and recently it has become a complaint box because they could not keep up with the complaints they are getting on a daily basis and may be that is the reason they closed down the troll box,other than that there is no other reason.

trollbox was great entertainment, when after a coin has gone 15 times in value, it doesn't go up for a day, people start saying scam etc.

the shills for bela etc, but the way the market is they don't need them anymore.

i think it was good but they should limit to certain membership types.

They made a study on this one, they do not just close it without properly analyzing the possible outcome, still it would
 not change the reality the poloniex is one of the biggest exchange site in the crypto world, without the trollbox we are getting more serious
and we will not be affected with the hype and fud that we read.

Yeah,... trollbox is closed indefinitely.
It may also mean that it ll be closed forever,... I found some trading idea from troll box,... I ll miss it

give me troll box back.
it is a sort of investment adviser,... it informs me a coin about to rally,
I need it

Actually limiting it to say people with level 2 authorisation would be a great idea, you would avoid a lot of the scammiest people you find there from that alone and it would be far easier for the moderators to moderate.

There reason is they need their support staff to do some serious things than just watching the chat in the trollbox, lol, for many years it is only now that they realize. I actually having fun reading the trollbox, especially when the coin you are holding are pumping, it will you feel more alive.

count me in, i am all new to poloniex and i must admit a made few little profits from was i was reading on the troll box

First thing to do on a exchange is to avoid the trollbox.
Dont mind it now its gone.
A support chat would be better.

Trollbox is the most engaging feature on any trading site. At the same time one can keep an eye on the pumps and dumps also but without trollbox it will be too monotonous.

I do not believe that poloniex have done anything bad by closing the troll box for the purpose of answering their piled up support tickets, but there might be a better way of doing it, they could hire more staff and train them for supports and let the troll box continues.

If i have to chose between the supports and troll box, i will chose support over troll box though they are both important.

I dont really found it necessary, Bittrex also doesnt have a trollbox. It's all in the name, largest amount was trolling.

The thing is that there aren't a lot of other trading platforms where a trollbox can be found.

The biggest competitor of poloniex right now, bittrex, does not have a trollbox. Bitstamp does not have a trollbox. Localbitcoins does not have a trollbox either.

It's quite uncommon for anyone to have a trollbox at this stage, polo was one of the few because it takes a lot of moderating. But this just shows that poloniex is 99.9999% going scam. Unresponsive support and now nobody to reach to live. Not even moderators. Get out your coins, i still don't get why people are trading there with volumes of 50000 btc daily.

They should better fix the withdrawal and verification problems first! Now that the trollbox is gone, polo should have more people for support

i think its not mistake, because from what i see, in the trollbox, there too many spammer than real people that needs help from the moderators. its like in other market, if someone have question, its not solve righ away but its hidden by the others talk. i think its a good suggestion if poloniex fix their support system because its too slow to give the answers.

they should have had a few troll boxs, one for support, one for general etc, one for pump and dumps.

I have mixed feelings about the trollbox. If you can skip the hype/Fud spam sometimes there was certain interesting advise. The problem was if you were trying to follow some dialogue, it wasnt always easy. So lets see what the following days will bring. But to be truthfull i ended up doing more trades, good or bad, in polo than in Bitfinex for exemple, and i think hat was because i was reading the trollbox at the same time.

Yes it's always fun reading the trollbox people talks hilarious things when the coin they are holding are pumping. But I never listen with what they're saying there it's just pure hype.

Pick an IRC network you prefer (like freenode), make a channel in it (like #poloniexTrollBox) and tell everybody to go there.
And with kiwiirc you can even go there from the web. Easy.
The hard part is to find some dedicated people to keep the channel alive, moderate it and so on.

I will surely not cry after Polo's trollbox. Imho they did good.

There are very less exchanges with trollbox... and polo trollbox was temporarily disabled

i dont think there will be difference having those number of trollbox.because people will troll even in different boxes. unless someone will moderate it. for instance if someone will troll about the pumps and dumps on the support then, it should be moderated since it is not intended for that area.

Why is it closed? Too much FUD? But there are nice people giving good advice too. I don't feel that shutting it down is the ideal way to controlling it.

Trollers will find a way to troll and probably they will move to yobit, there is a 'trollbox' too known as chat but there is much less activity compared to poloniex which was full of texts. The issue in poloniex is that they are having many problems with their users during the past months because of the high number of users and the activity has been increased too much.

Yeah, that was a mistake from their side, but I think they are smart and they will bring it back soon. Active community, trolls or not, is very important to make people want to spend time on a site.

They should take a look at this thread where large majority of posts show regret that trollbox is gone.

This was a good on going debate here so we can't really say that they closed the troll box for good because for other users it is important, they can ask advise about what coins will be pumped or dumped?

your right, but now new trollbox has been maded in telegram, i think it same as before or some kind of that  :D

It is boring to trade without chatting, without funny trolls . Polo should return the chat back  :)

I vote for unmoderated 3rd party trollbox. It should have users like "Lisa 18 BTC Trader"

with eth popping, it would have been great to read the stuff. especially as xrp is falling everday all the xrp shills

any suggestions for alternative chatbox to use in meantime.

This was exactly the issue I've experienced. It was almost impossible to read messages for fun and I can't think myself as a Polo moderator. I'd be pulling my hair handling such large volume of users.

I also think someone has managed to create a trollbox bot as I was seeing same message by random user at certain day.

You're kidding right ? Polo isn't fast neither everything works fine.
It has been ddos the past few weeks and many of us lost of thousand of dollars because of the dump following.
Since 3 month, they havn't been able to fix the huge load of person signing and it has been laggy has hell (usually more than 30s to set an order)

You already said, the troll box became a big distraction and no one concentrates with such noise. I think Polo came up with the decision to close it down after reviewing the heavy traffic issue they were going through recently and figured it is after all a waste pipe. I really do not see it coming up again and I doubt that is one of the key reasons people use Polo.

A lot of people enjoyed the trollbox but I do think with the increased number of users it became more and more unreadable due to too many messages.

The reason people use Polo is for the liquidity and until that changes trollbox or not they will do just fine.

Your wish became true :) See : https://bitcointalk.org/index.php?topic=1992195.msg19843202#msg19843202

Poloniex made a mistake closing down troll box? i was thinking that it was a mistake earlier until what happened to me 2 days ago, poloniex removed the chat box in order to cover their scams intention.

People can tell others on the chat box when their funds were not credited or withdrawn fro their accounts as requested by the owner of the funds.

Yes you have a point, it is where the users interacts their thoughts to what is happening even it is real or not.

Maybe they shut it down because of lags that occur because more than 40k users is using poloniex now and with that numbers they must create at least multiple chat channels or even language barriers to restrict the floods.

I hope they will fix them and make it comeback soon or else there will be a negative comments will continue with that issue.

I do not expect them to come around some especially with what happened to my transaction 2 days back, i will advise that people should give poloniex some breathing space and allow them to solve their problems before doing any business with them.

The Poloniex trollbox was a pretty cool place, it’s kind of sad to see that they can no longer moderate the trollbox when Poloniex gets a bunch of money from various people using their website to exchange their Bitcoins for Altcoins.

If the people that use Poloniex learn that the trollbox moved to Slack then I am pretty sure that those people will find another place where they can share their trading and news information.

At this point if you're still using Polo after all the claims of frozen funds and frozen accounts then you deserve to be goxxed. Polo is without a doubt a ponzi exchange. If you make too much profit on there they will freeze your account and cite "compliance" as the reason for the freeze despite you having a verified account or not. The problem is that they don't deal in fiat and thereby have NO legal compliance or precedent to freeze cryptocurrency.. it's all smoke and mirrors. They won't answer your e-mails or requests to unfreeze. The minute your funds enter Polo they belong to Polo and they can do with it what they want.

The trollbox was closed because they were getting called out about this nonstop. People complain about exchange theft but don't listen to the prior warnings. I suppose the crypto community needs another MintPal or Mt. Gox to remind them of this.

TL:DR - Polo is a ponzi exchange, you're an idiot if you're still trading there.

if it was it would effect a lot of coins and prices, it is still a leading volume trader for some coins, i don't use it much now, i prefer other exchanges, but if it is a ponzi it would fuck the system up.

Its not going to fuck the system up its those users who stores tokens there who will be fucked up.  But I doubt they'd turned crypsy soon. Their exchange justbearn so much a day, they would rather fix the problem than going to be replaced by bittrex. Its a disappointment if yobit rules in the future.