|
Title: Shapeshift.io failed due to slow network - no refund detected Post by: fabiorem on June 12, 2017, 05:07:13 PM Tried to convert 0.25BTC into Ethereum using Shapeshift.io
Transaction was made, but the first confirmation came after more than one hour. 14 confirmations after two hours. It was to a wallet in https://www.myetherwallet.com I did provide a refund address, but I WAS NOT REFUNDED UNTIL NOW. My bitcoin wallet is fully synched. Contacted support two times already. Title: Re: Shapeshift.io failed due to slow network - no refund detected Post by: fabiorem on June 13, 2017, 08:10:49 PM Matter is settled. Got a refund after 28 hours.
Title: Re: Shapeshift.io failed due to slow network - no refund detected Post by: millsmom on January 07, 2018, 07:45:34 PM Well 28 hours I guess isn't so bad. I have been waiting for over a week.
Title: Re: Shapeshift.io failed due to slow network - no refund detected Post by: keyboard warrior on January 07, 2018, 09:24:56 PM Well 28 hours I guess isn't so bad. I have been waiting for over a week. What coin are you waiting for to get refunded? Have you made a refund request through a support ticket? |