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Title: Be Aware changelly.com Post by: death013 on June 14, 2017, 12:56:53 PM Hello ich had often buy at changelly.com and had often problems , tansaktions hang up , other endmatch as previously showed , money doesnt recived
Dont exchange there ur money Today i lost a half Monero on this guys + % from 25 to 50€ on this coin behind changelly.com Thats only a Warning! My Wallet: 42xXwzJnErKUQBJ5gXMaLa5o57dEr9V2G8XGcDAYxfCzKr6JjFt2urGMZU8Yezj3YVenecFKdqHPwiW S2sT4YbztQskdhqT Screen: https://picload.org/image/ripcoawl/unbenannt.png Title: Re: Be Aware changelly.com Post by: cryptotalk on June 14, 2017, 01:36:22 PM thanks for the heads up!
Title: Re: Be Aware changelly.com Post by: Changelly on June 15, 2017, 08:58:43 AM Dear Customer, our apologies for the unpleasure experience. Please, provide us your changelly transaction id, we will investigate what happened! Just notifying you that network commission does't included to the estimated amount. But is always showing on the confirmation page before payment. As for rates, we never promise the fix rates, but do guarantee that your coins were exchanged at the best available rate, once we received confirmation of your payment in blockchain. If we are experiencing issues with our exchange partners, we are always notifying you about possibility of the delays before payment. Hope that make sense!
Title: Re: Be Aware changelly.com Post by: death013 on June 16, 2017, 01:19:24 AM Dear Customer, our apologies for the unpleasure experience. Please, provide us your changelly transaction id, we will investigate what happened! Just notifying you that network commission does't included to the estimated amount. But is always showing on the confirmation page before payment. As for rates, we never promise the fix rates, but do guarantee that your coins were exchanged at the best available rate, once we received confirmation of your payment in blockchain. If we are experiencing issues with our exchange partners, we are always notifying you about possibility of the delays before payment. Hope that make sense! thanks for ur replay , have sent 2 mails via support panel , no response , one mail i get response before a time Numbers are pmed u had yesterday estimated 108 , and on complete 100€ Title: Re: Be Aware changelly.com Post by: skelpbedrock on June 16, 2017, 01:25:12 AM Thanks for the info. best luck the next time.
Title: Re: Be Aware changelly.com Post by: daniel08 on June 16, 2017, 05:55:50 AM thanks for the warning ....
Title: Re: Be Aware changelly.com Post by: piloder on June 16, 2017, 06:43:01 AM Just found another scam accusation against them here https://bitcointalk.org/index.php?topic=1955524.msg19422529#msg19422529
But OP got refund so hope you will also get refund. However with all the negative trust changelly recently have and the technical problems they are having, I will just avoid using them. There are also many other alternatives out there, I will use them. Title: Re: Be Aware changelly.com Post by: italianMiner72 on June 16, 2017, 08:06:58 PM Dear Customer, our apologies for the unpleasure experience. Please, provide us your changelly transaction id, we will investigate what happened! Just notifying you that network commission does't included to the estimated amount. But is always showing on the confirmation page before payment. As for rates, we never promise the fix rates, but do guarantee that your coins were exchanged at the best available rate, once we received confirmation of your payment in blockchain. If we are experiencing issues with our exchange partners, we are always notifying you about possibility of the delays before payment. Hope that make sense! every time is the same story... when there is smell of scam or something similar, support come fast with white gloves!!! |
