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Made a withdrawal days ago and got a fake transaction ID. Contacted their support several times and they responded with "We will check." Haven't heard anything since and sent them more emails, but no response. A few other people I know are dealing with the very same issue. Same "We will check." response and then nothing. DO NOT USE THIS EXCHANGE.

Thanks for letting this big community know about these scams.
Usually, all those who are having a week customer support, are highly doubtful businesses.
For your future referance, make sure to check scam reports and reviews on different forums before you put your money in risk.

Can you give some screenshots from your withdrawal on this site and the email from their support?

And the fake transaction given to you. It's easy to say about scams in any company/organization/services but without giving valid proofs is nothing.

You should deliver more evidence regarding your problem you have faced. Nowadays, It not so big matter took a long time from customer service. Otherwise, it doesn't make sense just post here Liqui.io scammed you without no evidence or valid proofs here. If you have good evidence then make a thread in the scam accusation section, only it makes sense.

I have to say when it comes to these new accounts with 2 posts, in 99% of cases this is just a simple FUD trying to harm whatever website they mention in their post. So, my question to the OP is to pls provide proof of his/her claims in the form of fake transaction and that response from Liqui. If not, I ll be sending a nice negative trust rating your way.

Sick and tired of scammers and speculators.

I actually never used Liqui. Maybe someone with a good rating give us disproval of the topic? I'd like to be sure.

I use Liqui since they have certain IOU token that I supported to but I've never made any problems regarding to my withdrawal but take not I only do BTC withdrawal since i Don't do altcoin withdrawal on any random exchange not unless they are bittrex. But if you think you have been deceived by them you must show some proofs of that fake TXID and file a proper scam accusation so that they will be tagged by DT members here.

OP may be slow in providing proof, but I'll provide proof of my own case. I am having the same issue as OP.

TX ID is: 0x194d713814805f618055f361a7a592e8278f6e79e189475be8bff8acc99e8048  (does not exist in etherscan)
The address I am trying to withdraw to is: 0xA819E3ddAe7a2fd30aBF3b52A2Ac369d2e8E3a2f

I totally believe OP, because it is happening to me now as we speak:

https://image.ibb.co/cAnjtQ/0.png
https://image.ibb.co/jDL7f5/1.png
https://image.ibb.co/b78M7k/2.png
https://image.ibb.co/fCVZSk/3.png
https://image.ibb.co/nuWxf5/4.png

Damn, I have to see this seems as a big time Liqui minus.

Sorry OP, I guess you re not the scammer. Liqui might be.

sorry guys just saw these replies. here is the TXid: 0x0d42a974e761ecea775fbb31de6da6065842a2dd90175fc5b2d9200706565b94

will get screenshots of the emails ive sent later and post

Unfortunately, None of these transaction IDs are listed in etherscan.io. If they say we will check then I have a feeling that this is happening only for ETH deposit/withdrawals as also other exchanges are having "issues"

Coinbase shows this:

I think you might got a real TX ID, but the transactions are stuck.
Maybe this has something to do with the recent flash crash. Somebody dumped $30 million worth of ETH, maybe Vitalik is buying a private island :P
http://www.zerohedge.com/news/2017-06-21/ethereum-flash-crashes-after-status-ico-clogs-network

Also, take a look at comments here. People are waiting for 48 hours for confirmation.
https://etherscan.io/comments

This has been happening during congested periods even when you send eth from your own wallet, its not a scam but their system probably wasn't designed to handle it so they will need to check it manually before resending it during less busy periods on the eth network.

That's my best guess.

They aren't scam and infact their support is the best and most active among all other exchanges. They keep responding in their chat and whenever they had any issues, they resolved it asap. The current ETH issues caused a lot of problems on the exchange but they are still working on it. I've been using it since months and all my withdrawals have been processed within 5-10 minutes but when they were under DDoS attack, it took 4-5 hours. Nonetheless, just contact the support in the chat and they'll respond.

ETH transactions are taking 24-48 hours. My transaction itself took 20 hours to appear in my account.

ETH payment is super slow now. Thats why your Tx is not foundd. It  will be fixed soon sir.

Hey do you have any proof that this exchange site are scam just found them here https://bitcointalk.org/index.php?topic=1557900.0
They are still active but no complaining about scamming activity.
Be sure that you can give some screenshot proof that you are telling the truth.. This exchange site was active past few months and until now i think many traders are still use them..

Screenshot


https://i.imgur.com/MONc8VA.png

Poor support, if there's a problem in the network they should be transparent and tell their customers about it. So that you are not worried with your TX. The probable cause is because of the network delay and congestion as others said. I haven't used liqui before so let's wait for the update of this case.

My thought exactly. Just like I wouldn't take a new account seriously if they were promoting some new Website/service, I can't fathom doing it for a negative report. There's just no weight to what they say.

I have used them once or twice before to trade some tokens that are not listed anywhere else, but thankfully I got my withdrawal at that time. OP thanks for letting us know about liqui current status, I will avoid them till they will solve your problem. You can wait few more days and if this doesn't get solved by that time open scam accusation against them.

I've used Liquid once or twice before with relatively small trades, worth around $200 at a time. I defenitely didn't come across any hiccups, but this was early this year. This also seems to be happening (exclusively?) to Ethereum withdrawals, so it very much could be a bug that they are looking into.

This only seems like a recent occurrence though, so my vouch won't really mean much.

This might be due to Ether network congestion. As you can see, lots of exchanges have put Ether wallets on maintenance and temporary halted withdrawals, even Polo did it.

However, this does not provide any excuse for Liqui for their poor support, incomplete answers and lack of proper communication. Exchanges need to understand reputation is EVERYTHING and clients need to be treated in a professional way. If not, clients leave to another exchange.

Surprised with that. I used liqui in the past due to some coins there that isn't listed on altcoin exchanges with heavy volumes but never got an experience or any problem especially with the withdrawals. By the way, I can't imagined that fake transaction id. How's it look like? A link without a proper destination? Or maybe something like that?

Mine show us some screenshot of it?

I also think so, liqui never had any problem before and I think we should wait for some official response. They can't put their reputation on risk for small amount of ETH.

This makes me feel better... for now at least.

https://image.ibb.co/mSFcXk/tweet.png

I knew these sort of issues will be there and will get settled ,all of the exchanges are having these delays for quite some time which is really irritating if you are planning to be a day trader,no only liqui but majority of the exchanges have these issues after the rally in alt coins and the main reason they would tell for the delay is increase in user base. :D I am hearing a bunch of other excuses as well for these delays.

Well thats why it is advised to trade in low amounts even on reputable exchanges, we all know that even the ones that we though were "safe" they went down. It is unpleasant feeling and I am just sad when I hear something like this happens because I know how would I feel if this happened to me.

Thank you for sharing this, I won't go to this exchange in the future, I had some small experience with them andl was fine tho.

The issue here is people take a person's word as being gospel as to why a site shouldn't be trusted. If a site has 100,000 customers and 1 is upset, that person is the one who is going to speak out and not the other 99,999 that had zero issues. Can't really judge it on such a small set of data.

Update... after 5 days, Liqui resent my transaction and I have my ether now.

I just wish they were more upfront and communicated earlier on about what the issues were (and also wish they batch updated all the tickets with this information).

But at least I got my ether back, so credit to Liqui should be given for that. I hope the others who have this issue have the same positive resolution.

i confirm! liqui is SCAM

james84 got money in 5 days

but i still not get in 7 days

so i no hope and not wait money but now i know abt this scam
 i not recomend use this exchange

this exchange had same probem 6 months ago ( go to google)

and who says liqui newer has problem he is lie

this si 7 months ago
https://www.reddit.com/r/ICONOMI/comments/5bzu9w/liqui_is_a_scam



this problem on march
http://bitcoinmacroeconomics.com/2017/03/25/liqui-io-cryptocurrency-exchange-review-never-trade/

on january
https://twitter.com/leoncfu/status/822858829918507009

and here also
https://bitcointalk.org/index.php?topic=1691724.0
-----------------
 so we can see a systematic problems several times

i've made a withdrawal of more than 12 eth last wednesday:

Ethereum   Withdraw   June 21, 2017, 15:13   12.05404294   

still waiting....i've opened a ticket and the only response was that they " will refund coins back to your balance or we will resend it." without further explanation...

putting aside all the money i have already lost because of this delay and the eth crash in price i'm starting to be worried about those coins....i shouldn't have sent that much eth to liqui and
send multiple batchs instead...

With my withdrawal was 7 days

and still no response

#2330 ticket, after 5 days the problem is not solved. ETH still not received

TXid 0xf49bbc53b7c143400fe3ac1a18870623f8a52e269b708ac9b94b2074ee5497aa

On liqui.freshdesk.com : "Being Processed since 5 days 21 hours" and no answer, no help, no chargeback or complete transaction.

Similar problems on Polo or Bitrex are solved!!!! WTF?

So after getting my funds back, I trusted them again and started using them again. Lo and behold, the same day I resume, is the same day where RLC tokens are stuck now. My BIG mistake for trusting them again.

Here's a clue, liqui... for each transaction ID that is not valid, resend (or cancel)  the transaction. It's a simple script. Do it you numbnuts. There shouldn't be anyone manually going through shit.

james84  ;D please)) continue trust them  ;D ;D

EDIT: the tokens finally arrived 12 hours later, false alarm over here! sorry about that


I'm having the same issue with mgo tokens. Withdrawal "processed" 8-9 hours ago, and the txid they gave me does not show up on the blockchain at all.


Here is a screenshot of the withdrawal on liqui: http://imgur.com/a/g1qBU

Here is the (fake?) txid that doesn't show on the blockchain: 0xa3a522fb20d7d052d058f5acc0e1db69ffae27b4ff1556e8558a69c4c8bdbb42
The address it was meant to be going to: 0x0795DaC3FF638272f1C3b0D463226c6b71D5f460

It's a fairly large transaction so if they were selectively scamming it would make sense for them to steal this one, while still keeping the trust of a large user base so that they could scam someone else in the future.

If this ever somehow gets resolved I'll come back and edit this, but based on these threads it doesn't look promising.

I know I'm a new account here but i've made the account for this issue, not just FUDing.

EDIT: the tokens finally arrived 12 hours later, false alarm over here! sorry about that

That's true. I'll admit that I was having bad thoughts of this exchange too after reading the post. It's good that the senior members of this forum were quick to question, and thereby providing a more balanced assessment of this exchange and the situation. Thumbs up to members like you for helping newbies like me have a more accurate picture of things.

I have lost 3.68 ETH in this exchange. Support team took 21 days to acknowledge ticket after that no reply.
You guys can check my Liqui Exchange Review Here : http://jkcrypto.com/liqui-exchange-review/ (http://jkcrypto.com/liqui-exchange-review/)
My advice to everyone don't use this exchange for trading

Ticket #14484, 2.44 BTC stuck since 05.10.

I never faced such issues with the Liqui till now and I am comfortably withdrawing my cryptos from the Liqui. Now the support people are answering the question accurately without any delays.

you lie

suport newer answer

I think so, customer should be well informed whats happening not to create a panic.. This is real cash and any mishaps creates issues  and poorly handling it will affects the company. I have my accounts in Liqui and never  check it for several weeks from now, hope its fine and this issues is resolve as we speak.

They have slow and bad support, but it doesn't mean they are scams.

They are a fckn scam, people waiting for answer from support for over a month. My 2.44 BTC withdrawal still pending since 05.10. I just wonder, are they just going to take my bitcoin forks, or scam me for real. Ether way it's a scam.

I never received my deposit, is been more than 1 month that I'm trying to get my tickets answered. The fact that the support doesn't answer to all the customers is unacceptable. It seems to me that they will just keep all customers money.

Wow!! Was thinking of trading QRL on Liqui, but the sentiment here is uniformly negative.

And transactions not showing on the blockchain for hours? Lord, that's creepy! I do recall it once, but only for a short time. Twelve hours would give me a heart attack.

IndiaMikeZulu, West Australia

Liqui is a popular exchange site now, let's not label them a scam. While they do have some issues with the wallet but they're working it work better. Issues can take weeks to fix.

I finally been credited my ETH after 40 days...no I'm scared to withdraw them

Liqui shady exchange just like btc-e. AVOID!

Liqui stopped processing TAAS withdrawals for all customers several days before the Q2 payout, which is happening between Nov 1 and Nov 10.

Unless they explain themselves, it looks a lot like an attempt by someone at liqui.io defraud customers of the payout.

My personal opinion on Liqui is that the site got a really bad performance. Sometimes I'm unable to login, even after several tries. But the only "scammy" thing for me so far are the extraordinary high withdrawalfees  ;D I mean cmon I just bought 100 Aeternity and now you want to keep 25 of them for the withdrawal even after charging high fees trading??? Left them there since I saw these high fees...

i was looking into another cie  orderbook.io and i  landed  to Liqui same atmosphere lol might be related,  big Ukrainian nest...

https://imgur.com/g0kKpl8


Orderbook.io

no smoke without fire

Andrii Zamovsky
Founder at Orderbook
ambisafe----->oderbook.io
                    ohnny kartalov


Andrii Zamovsky
Founder at Orderbook and ..
HOLYTRANSACTION S.A.
© 2017
Luxembourg

I actually never used Liqui. My personal opinion on Liqui is that the site got a really bad performance. I prefer other platforms.

I have a BTC withdrawal at Liqui and it's processing for one week now. Still no TXID. My oh my. T___T

i trying complain about SNT widthrawal taking for more than 2 days in chat box >:( >:(, i send some ticket and report the issue, but untill now didn't get any respon, and now i just banned is the chatbox liqui and can't chat anymore o this shit site, i don't know i loss more than $1100 from $44k for waiting the widthrawal request, and until this time i didn't get my money, the status just showing processing  :-\ :-\ :'( :'(

proff http://prntscr.com/hxt0ht

I bought some NEU tokens 12 days ago and directly placed a withdrawal. 12 hours later, tx ID went from pending to unknown. I made a ticket and reported the transaction immideately. This was 11 days ago. 6 days later they replied to my ticket with a standard response on how to report a transaction. However, transaction was already reported. I mean, wtf? They absolutely dont care about missing transactions as the report is still not solved and my tokens are somewhere stuck.

I reluctantly tried Liqui because NET is traded there. Worked for a while; then didn't. No prompt response to my Ticket. So I withdrew my funds. Recommend against using this exchange.

Beware guys, I've heard this from my relative as well that he couldn't withdraw his funds from Liqui.io and as you all mentioned there is a reply for the ticket he raised but a standard template and there's no resolution or fund has been recovered yet. He was having this issue for about 2 weeks and prior to that it went well he commented. Future users beware of this scam.

Tired and worried of all the scams in ICO space and around? So are we. We've started a telegram group to discuss about sketchy ICOs, scams and shady teams.

Join the group and stay away from scams: https://t.me/icoscamsdetector

I been trying to log in on my liqui account for over 2 weeks. I never had a problem before, but now they are asking for a 2fa google code that I have not idea where should I get it. I been complaining that I cannot get access to my account but they reply every 3 or 4 days with stupid questions like, where do you see that,  send me a print screen, what is your account balance, etc , etc. I replied every and all of their questions, however they are keeping me in a loop, locked out of my own account and funds, losing business every day it pass. They are a total scam.

They are working with many trusted ICO, I don't think they are scam

I don't think..... because you noob and not have expierence

Now they're logins dont work for me, it doesnt send my code.
Tried a few times last night to no avail.
Anyone else having issues with this exchange? Im leaning towards another cryptsy

are you see title of this topic "Liqui.io is a scam. BEWARE" ?
why you tryed to log in?

Liqui.io not scam. It only withdraw long time. It good now. Please dont tell they scam. It is legit.