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Title: ETH not received from poloniex Post by: karan1498 on June 22, 2017, 08:42:46 AM My eth transaction shows complete along with tx id on poloniex , but cant see anything from past 24 hours on the blockchain.
Support reply : I am sorry to inform the ETH network is under heavy stress at the moment and some withdrawals are not being broadcast correctly. Rest assured we will rebroadcast your withdrawal as soon as possible, thank you for your patience and I am sorry for the inconvenience. Best regards, Adebajo Poloniex Support no reply since then . i can see lots of people having this problem. can anyone clarify if they have got their coins? Title: Re: ETH not received from poloniex Post by: heppot on June 22, 2017, 09:28:14 AM You should pay more attention to the warning before the deposit. Poloniex recommends ETH deposit at least 1 ETH. I also do not know the reason what makes them suggest like that but as their member we can only follow the existing rules.That means maybe in the withdrawal prosess we also experienced the same thing. I never withdraw or deposit ETH to and from poloniex. Iam always convert them to another coins for withdraw it.
Title: Re: ETH not received from poloniex Post by: magneto on June 22, 2017, 09:53:44 AM My eth transaction shows complete along with tx id on poloniex , but cant see anything from past 24 hours on the blockchain. Support reply : I am sorry to inform the ETH network is under heavy stress at the moment and some withdrawals are not being broadcast correctly. Rest assured we will rebroadcast your withdrawal as soon as possible, thank you for your patience and I am sorry for the inconvenience. Best regards, Adebajo Poloniex Support no reply since then . i can see lots of people having this problem. can anyone clarify if they have got their coins? It is real that ethereum network is extremely congested right now and some transactions aren't being broadcast properly. However, it could be that poloniex is faking this in order to gain more time as well, taking advantage of the situation. The way that they are operating right now you were extremely lucky that you even got a response from them, as a lot of people are just getting ignored. Read this article: http://www.newsbtc.com/2017/06/21/ethereum-network-congested-exchanges-forced-disable-eth-wallets/ Bittrex and liqui both disabled ETH wallets i think for the same reasons. You should pay more attention to the warning before the deposit. Poloniex recommends ETH deposit at least 1 ETH. I also do not know the reason what makes them suggest like that but as their member we can only follow the existing rules.That means maybe in the withdrawal prosess we also experienced the same thing. I never withdraw or deposit ETH to and from poloniex. Iam always convert them to another coins for withdraw it. If you bothered to read the OP, you'll see that OP is withdrawing, not deposit.ng Title: Re: ETH not received from poloniex Post by: DaMut on June 22, 2017, 10:03:03 AM My eth transaction shows complete along with tx id on poloniex , but cant see anything from past 24 hours on the blockchain. Support reply : I am sorry to inform the ETH network is under heavy stress at the moment and some withdrawals are not being broadcast correctly. Rest assured we will rebroadcast your withdrawal as soon as possible, thank you for your patience and I am sorry for the inconvenience. Best regards, Adebajo Poloniex Support no reply since then . i can see lots of people having this problem. can anyone clarify if they have got their coins? Yes,it's comon on poloniex for having this issue. Not only you,some of my friend also have a problem like this, And based on their experience,you must send a ticket everyday because if you dont they will abandon your account. And their response always more than a week and possible take a month or more. Lastly,eth too have a problem and not only on poloniex,other excgaher also have that problem. Title: Re: ETH not received from poloniex Post by: karan1498 on June 22, 2017, 11:33:31 AM is there any possibility of transaction in eth go missing completely ? i am getting worried now .
can polo backoff? i can see on blockchain that poloniex is withdrawing eth now . dont know where the heck has happened to my transaction Title: Re: ETH not received from poloniex Post by: alyssa85 on June 22, 2017, 05:28:26 PM All the exchanges are having problems with Ethereum:
http://www.newsbtc.com/2017/06/21/ethereum-network-congested-exchanges-forced-disable-eth-wallets/ Quote The past 24-36 hours have been anything but fun for Ethereum users. The network suffers from a major transaction backlog. This congestion is partially caused by yesterday’s Status ICO, although it is unclear if other factors are at play as well. Unfortunately, two exchanges have been forced to disable Ethereum wallets as a result. This is a big problem for Ethereum, as it shows the immaturity of this technology. It is never a good sign when cryptocurrency exchanges need to disable Ethereum wallets. This means users can’t deposit or withdraw ETH right now. The issue affects both Bittrex and Liqui, albeit other exchanges may follow. Network congestion is something we often see in the world of Bitcoin. For Ethereum it has never been a big problem. Then again, the network has never been put under the same amount of stress as Bitcoin’s either. GDAX is having problems too: http://www.newsbtc.com/2017/06/22/gdax-investigates-ethusd-issues-ethereum-network-continues-to-suffer/ Quote Things have started to somewhat unravel for Ethereum as of late. The network is slowing down to the influx of ICOs. Moreover, it now appears the GDAX exchange had to halt ETH trading for quite some time. Interestingly enough, the platform also saw an ETH price flash crash last night. It is evident the market is making its voice be heard. The bigger question is how things will play out for Ethereum moving forward. Ethereum holders are getting quite antsy right now, for obvious reasons. The network is suffering from issues for quite some time now. The recent multi-million dollar ICOs are causing major transaction issues. It will take several days, if not weeks until the network goes back to normal. Even yesterday’s Civic ICO was problematic to get into due to the Ethereum network slowing down several times. It is evident something will need to change in this regard. To make matters even worse, the GDAX exchange had issues with Ethereum as well. Multiple exchanges froze ETH trading yesterday afternoon. GDAX joined that list last night, as the ETH-USD market show some unusual developments. More specifically, some trader successfully flash crashed the price to double digits. That is rather unusual, to say the least. It was not a graphical glitch on the charts either, as some people buy orders were effectively filled. Title: Re: ETH not received from poloniex Post by: gluedog on June 23, 2017, 04:16:21 PM I already received my Ethereums. :D good to hear, have the same issue. Title: Re: ETH not received from poloniex Post by: Sowik on June 23, 2017, 04:29:18 PM Same problem here, its been more than 2 days and I still haven't gotten my coins. Polo says its completed but the transaction ID cannot be found on the explorer...
Title: Re: ETH not received from poloniex Post by: gluedog on June 23, 2017, 04:44:42 PM Same problem here, its been more than 2 days and I still haven't gotten my coins. Polo says its completed but the transaction ID cannot be found on the explorer... Did you open a support ticket? Title: Re: ETH not received from poloniex Post by: savioroshan on June 23, 2017, 05:28:41 PM Oh My God, Just now I was thinking to get some ether through poloniex for the sun contract ICO. Luckily I came across this thread. I cannot wait for weeks to get the ether. Because the ICO will start after four days. I have to get it before that. So I have to change the decision. Can any one of you suggest which is the good exchange for ether at the moment. I mean which exchange pays ether instead without any delays to the wallet.
Title: Re: ETH not received from poloniex Post by: karan1498 on June 23, 2017, 06:55:29 PM Oh My God, Just now I was thinking to get some ether through poloniex for the sun contract ICO. Luckily I came across this thread. I cannot wait for weeks to get the ether. Because the ICO will start after four days. I have to get it before that. So I have to change the decision. Can any one of you suggest which is the good exchange for ether at the moment. I mean which exchange pays ether instead without any delays to the wallet. none at the moment . dont do any ether tx for few days or weeks. Title: Re: ETH not received from poloniex Post by: Sowik on June 23, 2017, 06:56:16 PM Same problem here, its been more than 2 days and I still haven't gotten my coins. Polo says its completed but the transaction ID cannot be found on the explorer... Did you open a support ticket? Yeah, yesterday and they just send me an automated message, the same that this guy has gotten. Title: Re: ETH not received from poloniex Post by: gluedog on June 23, 2017, 10:48:45 PM Same problem here, its been more than 2 days and I still haven't gotten my coins. Polo says its completed but the transaction ID cannot be found on the explorer... Did you open a support ticket? Yeah, yesterday and they just send me an automated message, the same that this guy has gotten. I didn't get an automated message :O Title: Re: ETH not received from poloniex Post by: philakone on July 15, 2017, 01:36:14 AM I'm having the exact same issue now.
0.85 ether deposit 72 hours ago, shows ID but no history on Poloniex and no balance credited. I tried emailing them, tweeting them, and creating a service ticket, all once a day and no response. Starting to lose faith in Polo. Title: Re: ETH not received from poloniex Post by: legendbtc on July 15, 2017, 11:09:13 AM One of my friend also faced the same situation, he sends many tickets to Poloniex. The first time he sends the very little amount of ETH like 0.15 ETH but support people answered him you need to send minimum 1 ETH in order to be credited. After sending 1ETH he got his deposit into his account.
Title: Re: ETH not received from poloniex Post by: karan1498 on July 15, 2017, 01:14:10 PM I'm having the exact same issue now. 0.85 ether deposit 72 hours ago, shows ID but no history on Poloniex and no balance credited. I tried emailing them, tweeting them, and creating a service ticket, all once a day and no response. Starting to lose faith in Polo. you need to deposit minimum 1 eth in order to successfully get it credited in your wallet . now what you can do is transfer some more eth and make it more than 1 and it should get deposited automatically or else open up a support ticket Title: Re: ETH not received from poloniex Post by: philakone on July 15, 2017, 04:22:44 PM One of my friend also faced the same situation, he sends many tickets to Poloniex. The first time he sends the very little amount of ETH like 0.15 ETH but support people answered him you need to send minimum 1 ETH in order to be credited. After sending 1ETH he got his deposit into his account. 1.0 Eth? It says in their deposit only 0.5 Eth. I see. I only deposited a total of 0.85 Eth.. Only using 3 cards to mine for now (0.2 Eth / week casual miner). Guess I gotta wait till next week. Title: Re: ETH not received from poloniex Post by: kaese2002 on July 23, 2017, 07:19:20 PM One of my friend also faced the same situation, he sends many tickets to Poloniex. The first time he sends the very little amount of ETH like 0.15 ETH but support people answered him you need to send minimum 1 ETH in order to be credited. After sending 1ETH he got his deposit into his account. 1.0 Eth? It says in their deposit only 0.5 Eth. I see. I only deposited a total of 0.85 Eth.. Only using 3 cards to mine for now (0.2 Eth / week casual miner). Guess I gotta wait till next week. That´s a totally new situation if the Deposit minimum is 1ETH... Title: Re: ETH not received from poloniex Post by: investor__chris on August 05, 2017, 08:38:13 PM I sent 30ETH 5 days ago from Poloniex and the transaction Id does not show up in the blockchain!
0x47b94adb246eea285fabb975a2d66417bb738bebe8910373d2309ebd324ad91e I created a ticket but they do not respond! What's happening over there?? Title: Re: ETH not received from poloniex Post by: karan1498 on August 06, 2017, 03:40:39 AM I sent 30ETH 5 days ago from Poloniex and the transaction Id does not show up in the blockchain! 0x47b94adb246eea285fabb975a2d66417bb738bebe8910373d2309ebd324ad91e I created a ticket but they do not respond! What's happening over there?? spam them with support tickets Title: Re: ETH not received from poloniex Post by: investor__chris on August 06, 2017, 07:34:43 AM I now created 3 support tickets. Hopefully they will respond soon. 30ETH is a considerable amount.... anything else I can do?
Title: Re: ETH not received from poloniex Post by: karan1498 on August 06, 2017, 09:55:32 AM I now created 3 support tickets. Hopefully they will respond soon. 30ETH is a considerable amount.... anything else I can do? tell them to retransmit the tx with a high fee from the node Title: Re: ETH not received from poloniex Post by: investor__chris on August 10, 2017, 05:05:54 PM Still no response from Poloniex support.. does anyone know what average waiting times are currently? I read on several threads that they are way behind in handling support tickets.
Title: Re: ETH not received from poloniex Post by: nelmari on August 11, 2017, 09:15:56 AM I've read a lot of issues concerning Ethereum for the past few months in Poloniex most especially withdrawing this coin. And it does take some time for the transaction, the best thing you could do is spam tickets for their support to answer your queries.
Title: Re: ETH not received from poloniex Post by: bitnetter on August 20, 2017, 04:42:20 PM Still no response from Poloniex support.. does anyone know what average waiting times are currently? I read on several threads that they are way behind in handling support tickets. Same here. Any last news? Title: Re: ETH not received from poloniex Post by: saqwe on August 20, 2017, 09:21:51 PM I've read a lot of issues concerning Ethereum for the past few months in Poloniex most especially withdrawing this coin. And it does take some time for the transaction, the best thing you could do is spam tickets for their support to answer your queries. Poloniex have credited my ETC and i am convinced that they had resolved their deposit and withdrawal problems, have you tried to contact their support because they are now active and reply faster. Title: Re: ETH not received from poloniex Post by: darkangel on August 21, 2017, 12:06:37 AM You should pay more attention to the warning before the deposit. Poloniex recommends ETH deposit at least 1 ETH. I also do not know the reason what makes them suggest like that but as their member we can only follow the existing rules.That means maybe in the withdrawal prosess we also experienced the same thing. I never withdraw or deposit ETH to and from poloniex. Iam always convert them to another coins for withdraw it. And I can send and transfer ETH in my bitcoin wallet and follow the rules. Regulatory compliance helps bitcoins to last longer.Title: Re: ETH not received from poloniex Post by: coinzoid on August 22, 2017, 03:14:09 PM Working with Poloniex is just like talking with a wall nowadays. You can say anything you want, but there is no action from other side. The action usually happens when you are about to forget your money.
Polo must resolve these issues in order to keep its customer base. I have switched to Bittrex due to such issues and recommend same for anyone that experience such problems. Title: Re: ETH not received from poloniex Post by: investor__chris on August 25, 2017, 09:07:03 PM After almost a month they actually did re-transmit my transaction and funds are oke.
Title: Re: ETH not received from poloniex Post by: Haik on August 26, 2017, 12:47:29 PM Poloniex still not balanced my 1.5Eth, i am waiting about 40 days, opened 5 tickets, no one answered. What a scam.
Title: Re: ETH not received from poloniex Post by: karan1498 on August 26, 2017, 08:23:50 PM Open 50 tickets and they'll do something
Title: Re: ETH not received from poloniex Post by: 3months18w on August 27, 2017, 04:16:06 AM Poloniex's service is not as good as before, be careful, I relate this situation with cryptsy.Hmm, just my personal thought.
Title: Re: ETH not received from poloniex Post by: Tomaxzyn on August 31, 2017, 07:46:32 PM I just made a etheruem withdrawal..it is showing as complete but the transaction id is showing invalid..anyone having same issue??
Title: Re: ETH not received from poloniex Post by: karan1498 on August 31, 2017, 08:19:29 PM Lately polo is having a lot of issues. I have shifted from polo to bitfinex.
Title: Re: ETH not received from poloniex Post by: kokosro on August 31, 2017, 08:20:20 PM I just made a etheruem withdrawal..it is showing as complete but the transaction id is showing invalid..anyone having same issue?? it happened to me an hour ago, nothing yet on blockchain and no response from support either. Title: Re: ETH not received from poloniex Post by: Tomaxzyn on August 31, 2017, 08:28:44 PM I just made a etheruem withdrawal..it is showing as complete but the transaction id is showing invalid..anyone having same issue?? it happened to me an hour ago, nothing yet on blockchain and no response from support either. Dear FT, We will look into the matter and get back to you as soon as possible. Rest assured it will be broadcast and confirmed soon. Kindly check back and close the tickets as soon as the issue gets solved and all other solved but opened tickets. It will help in solving all other awaiting issues faster. Thank you for your understanding.. Apologies for the inconvenience. Sincerely, Poloniex Support Team i just recieved this response from them Title: Re: ETH not received from poloniex Post by: Filmmmakerr on September 08, 2017, 08:15:27 PM Im having the same exact problem. Ive emailed them but I can't open a support ticket. It keeps on saying that my password is incorrect when I know its a 100% right because Im signing into my account.
Did anyone resolve this issue? Title: Re: ETH not received from poloniex Post by: adamrosh on September 29, 2017, 06:55:43 PM I'm having the same issue with Poloniex. I'm thinking to switch permanently from this exchange.
Title: Re: ETH not received from poloniex Post by: karan1498 on September 29, 2017, 07:07:56 PM I'm having the same issue with Poloniex. I'm thinking to switch permanently from this exchange. I already did that ! Title: Re: ETH not received from poloniex Post by: leoncoolio on January 09, 2018, 02:50:54 PM ETH not received from Poloniex - 20 days and counting.
In Poloniex wallet it shows that transaction complete but ETH is not sent to address and the amount is missing in my both wallets! I posted a Ticket to Poloniex team but had no answer yet (20 days)! Txid: 0x578e635a665b075836286d0b1426fec3a76157d7c05d3c5cbedb4cf6a5ba8d7f Be aware!!! Sending or receiving ETH from or to POLONIEX. What can I do to speed the process? BR, Leon |