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Title: lost my seed and 2fa electrum wallet Post by: MONEYLOVERS on June 22, 2017, 10:48:25 AM I didn't save my seed ( i thought i did) and lost my 2FA for my Electrum wallet.
i deposited a lot of money inside and i cant withdraw now. Thanks in advance if anybody can tell me or guide me to get my money back i will give reward Title: Re: lost my seed and 2fa electrum wallet Post by: jackbox on June 22, 2017, 11:00:36 AM I didn't save my seed ( i thought i did) and lost my 2FA for my Electrum wallet. i deposited a lot of money inside and i cant withdraw now. Thanks in advance if anybody can tell me or guide me to get my money back i will give reward Without the seed or the 2FA it is impossible to access the coins. There are stuck there forever. Title: Re: lost my seed and 2fa electrum wallet Post by: kolloh on June 23, 2017, 03:44:22 AM Yep, unfortunately without the seed or the 2FA, you won't be able to access the wallet. Perhaps you can try to extract the 2FA from a backup you may have of your phone ( if that is what you were using for 2FA ) which could allow you to access the wallet.
Title: Re: lost my seed and 2fa electrum wallet Post by: Undecidable on June 24, 2017, 08:49:55 PM Try contacting Trustedcoin support https://api.trustedcoin.com/#/contact-us
Title: Re: lost my seed and 2fa electrum wallet Post by: kolloh on June 25, 2017, 04:45:28 AM Try contacting Trustedcoin support https://api.trustedcoin.com/#/contact-us I'm pretty sure they won't be able to do much if the 2FA was lost. I thought I remember reading something in their FAQ about that but I just checked and didn't see anything. They did mention that you are not able to change your phone or email address though: Quote For security reasons, we don't allow changing phone or email information, as that would allow an adversary to change contact info and then steal funds without the proper owner receiving notifications. If you need to change your contact info, you can create a new wallet, and then transfer funds over to it. |