Bitcoin Forum

Economy => Exchanges => Topic started by: Zephon on June 23, 2017, 01:24:28 AM



Title: Stuck Transaction for 2 days (CEX.IO Ether withdrawal)
Post by: Zephon on June 23, 2017, 01:24:28 AM
Hi Guys,

Does anyone use CEX.io?

I made a withdrawal 2 days ago 6/21 00:19GMT to myetherwallet (using ledger nano s) and I don't even see the transaction on etherscan....
I emailed CEX and got an email back..
==============
Dear xxxxx,

We are aware of this issue , this issue is not only with CEX.IO but with ETH itself. The funds will not be lost, all we request is for your patience .

Kindly check this article: https://support.cex.io/hc/en-us/articles/115009379228-ETH-transactions-on-maintenance

Best Regards
xxxxxx
Supervisor
=============

I thought this issue only caused a few hours delay at the most?

Anyone else having such issues?

Thanks


Title: Re: Stuck Transaction for 2 days (CEX.IO Ether withdrawal)
Post by: piloder on June 23, 2017, 03:47:40 AM
During the time of some big ether token based ICO, ETH network get congested and the recent one we have was similar congestion. If they are aware of this situation than I think they will send your ETH after they solve their issue or when ETH network get healthy again.


Title: Re: Stuck Transaction for 2 days (CEX.IO Ether withdrawal)
Post by: Zephon on June 23, 2017, 06:59:51 AM
During the time of some big ether token based ICO, ETH network get congested and the recent one we have was similar congestion. If they are aware of this situation than I think they will send your ETH after they solve their issue or when ETH network get healthy again.

Thanks


Title: Re: Stuck Transaction for 2 days (CEX.IO Ether withdrawal)
Post by: carlfebz2 on June 23, 2017, 07:10:08 AM
During the time of some big ether token based ICO, ETH network get congested and the recent one we have was similar congestion. If they are aware of this situation than I think they will send your ETH after they solve their issue or when ETH network get healthy again.

Thanks
You already got the proper answer or information you do get regarding on this question better to lock out this thread to prevent repetition of post and answers regarding on this issue of delayed transaction on ETH. As been said above usually this problem occurs when theres congestion upon the network the same which we saw on bitcoin. Transfers would really much longer compared on ordinary days but eventually we should not really be worried too much.